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RPS Training Course Live Training Sessions June 21, 2023

Live Calls

RPS Training Course Live Training Sessions June 21, 2023

(Raw transcription; not proofed for grammar or spelling.)

Click here for Google Doc of the transcript.

00:00:03 Brian Anderson: Hey, everybody and welcome to the call today. This is Brian Anderson coming here. We’re going to have Syd Michael in just a minute. We’re going to have a guest, a long time business partner of mine, a fabulous guy who’s going to come on in a few minutes as well. But give me one if you can hear us. Okay, I am a hotel Internet, so it’s not perfect on my side. So I want to check in with you guys. Let’s see. All right. I’m seeing someone come in. Excellent. Excellent. All right. Thank you, Isaac and Steven and Steve. That’s funny. I got a Stevens in a I’ve got a Stevens in a Steve that I’m about to meet. Let’s see. Covina, Brian. Okay, you guys. I’m starting to see you. Hi, Angie. Let’s see. Yeah. No, you’re in the right place, everybody. Yep. Give me one SEC. Where are you guys? I am actually in Las Vegas today. Where are you guys? Where you guys joining us from? Let’s see. And I’m going to put it, Let me put a slide up to man, It’s been a minute for me on the old webinar. Hang on, how about this? Let’s see. All right, man, we’re all over the place. We got London, UK. We’ve got Kansas City, Sacramento, Wanda, welcome. Hey, Catherine, Harvey, Let’s see Steven Biss down in Lake or over in Lake Worth and San Antonio and Houston and Sherry’s in North Carolina. We got Robert coming at us from Honduras. Welcome, Robert. Let’s see Amsterdam. Well, Steven, you’re going to love my guest. And that goes for all the other Dutch people on the call. I see two of you at least.

00:01:43 Brian Anderson: Let’s see. We got Catherine, who’s in Cornwall in the UK. Patricia is here from Mexico. Welcome. Patricia Bryant is joining us from Hickman, Kentucky. I know where that is. Shannon is in Texas, Oklahoma. Angie, welcome. Let’s see. Seattle. We got Serbia, Slobodan, Welcome. Michigan. Dale. Hearts over in Durham, NC or normally it’s over, depending on where I am. Let’s see. Carrie’s up in Michigan. All right, guys, let’s see. Frank, come on. Frank the Tank. Welcome. Frank from Baltimore. Good to see you. Brenda’s from North Carolina. Let’s see. We got India in the house. We got Utah, Houston, Helena, Mt Laurie. Let’s see Daytona. A couple more in London. Adacumby. Let’s see. Mary. Linda Toussaint in California. All right. All right, you guys. So here’s what we’re going to do. Syd and I are actually attending an event today in Las Vegas focused around car dealers. And I’m speaking at this event like 6 times, which is actually kind of exciting. There’s going to be thousands and thousands of people here, but we never, ever want to miss our Monday training or our Wednesday training. So I’m going to think of how we’re going to do this today. Let me put this picture up. Give me a 7 actually, in honor of Syd, who hit a bunch of slot machine winnings last night. I was. I was in the room asleep, but Syd went out of the casino and for what I hear, made a pretty penny in the casino. But how many of you get excited seeing people just like you? Norma’s from Rochester, I think. Rochester, NY.

00:03:35 Brian Anderson: Look at that. Check, you guys, If you’re fired up, give us 3 sevens. 3 sevens In honor of sit here. Let’s see. Cindy, you Cindy was first with the three sevens. Let’s see. All right. Yeah, I’m seeing them zip in, you guys. Awesome. Well, listen, this is as real as it gets. Now this is one of the bigger ones, which is, well, obviously why I put it in a slide, but by no means is this the only one we paid out thousands of times. Lots and lots of people, over 10,000 per pop. We have so many of you right now contributing in our Deal contest are called our leads contest. And you see Corey at least for this slide was leading William and then Bjorn who’s Dutch and Paul Baker is not listed. He’s also here, he’s from Holland as well. Guys, there is nothing different. About the people with these big checks, the people on this leader board, than any of you on the call, any of you on the call, quick question, let me jump off and help Mary Russo, Mary said. Brian. I was told that several companies go through a different process and are not qualified for ERTC. So I don’t understand that sentence. But your second one says are farmers eligible, so you could be a farmer. You could be a tobacco farmer, a dairy farmer, Hogs, it doesn’t matter. It comes down to having employees, Employees, Mary. So if you have employees or the farmer has a business with employees, then he or she would be eligible. Let’s see. That check was one deal. Now the business had 12 locations. Steven, Let’s see.

00:05:25 Brian Anderson: All right. Yeah, Corey’s on the Corey’s here in the house. Welcome, Corey. Guys, anybody can do it and you don’t have to be in the USI mentioned the people from our Dutch members, or is it right to say Holland? Or should I say the Netherlands? I probably should say the Netherlands, but I’m gonna let somebody teach me. These guys have been crushing it. Now, what if I told you? That you could be from Cornwall, who I saw a minute ago, or London, or Paris, or Amsterdam, or Spain, or Israel, or anywhere in India, anywhere in Pakistan, anywhere anywhere on the planet. If you know how to use e-mail, you don’t even have to be down the street from a business. These these two guys from Holland, from the Netherlands are in the top five agents. Total overall. And that is both leads and close deals. So the Netherlands is correct. Thank you so much. Holland is only one of the Netherlands there. I knew that was it, but I wasn’t sure. Thank you so much. All right. So the Netherlands, right? Doesn’t matter where you’re from, But what I love seeing as Syd calls him his duchies, these two guys from the Netherlands are using this really fancy thing called the e-mail, and they’re just getting deals. Now if you’re interested in how to do that, you’re in the right place. Today I brought on a very special guest that funny enough is also originally from the Netherlands and fabulous guy. So while there is, there is no fee to be involved with our company.

00:07:13 Brian Anderson: You know, I want you to make money, not spend money. The reality is there are different tools and strategies out there. There are people running paid ads. They spend money. There are people driving around. They spend money, right. There are different ways to do this thing. There is no I will tell you this little over two years in seeing people make hundreds of thousands of dollars, millions of dollars. I will tell you this, there is no one right way. I, I, I if there was a right way. It’s to be an action taker. It’s to be willing to basically do what maybe you haven’t been willing to before to put yourself out there really to get fired up. If that’s you, then you’re in the right place on this call, right? I want to identify what is more than likely the exact reason you haven’t achieved your goal, right? And I’ll tell you. I’m going to tell you how to fix it immediately. I know you. I’m going to tell you how to fix this problem. Absolutely. Right now on the call. Right. Forever. Doesn’t matter where you live. Doesn’t matter if you’re rich or poor, OK at all. At the very end, myself, or more than likely my business partner will make an offer for those who are on the call. You don’t have to do it. It isn’t going to be expensive, but I want to be honest and upfront. You’re going to be able to get started for one dollar $1.00, US $1.00. Yes, yes, $1.00. Now, why would we do this? Well, I’ll talk about that in a minute, but let’s back into this for a second. Let’s figure this.

00:08:47 Brian Anderson: Thing out. What is the biggest problem holding you back? I’m going to give out. Let’s see. Niki, are you here in the background? Let me see if Niki’s here. I thought I saw her. Niki. Yes, I’m here. Awesome. Niki, let’s give out prizes. Why don’t you pick out the best problems you see coming in? Y’all let me see what your problems are. And I’m not going to pick them. Niki, she’s seen it all. We’ve worked together a long time. She’s gonna grab some that look pretty good. And then we’re gonna give out a prize for each of you right now. Let’s see. We’ll give out three. Nick. Seem fair? Yes. I have to look through this, though, right? There’s no one wrong answer, man. There’s some good problems, you guys.


00:09:35 Brian Anderson: Right. Give me one, Nick. Pick one you like well.

00:09:42 Niki Peckham: One that we have a lot of is they didn’t get their welcome e-mail. That’s not really a I don’t, I don’t know if that’s what you’re looking for. Yeah. So if you didn’t get your welcome e-mail, that’s so easy to fix. Put in the ticket and we’ll get you set up right now. As a matter of fact, don’t even put a ticket. Let us know right now. We’ll help you on the call. I am working on one right now for Robert Tracks. Robert, we’re helping you. How about Vita? I know Vita. Vita just said people not opening emails. You know why you guys, let’s talk about that, Vita said. People don’t open the emails I send.

00:10:12 Brian Anderson: You know, who knows what it comes down to get them to open the e-mail. Does anybody know there’s one thing. Well, technically there’s 21. It has to get delivered. And two, there’s one other thing. Subject line. Yeah, Sherry Johnson. Let’s give Vita and Sherry a gift card. Let’s pick another one. Oh, I I’m going to pick one. I see one, Dieter. Dieter says converting cold leads to a conversation. I like that. So we’ll talk about that. Dieter K So let’s make sure you get a gift card as well. Reach out with your e-mail address and we’ll take care of them at some point today. How about, oh, having the confidence, I like this, Nicholas. Having the confidence to talk on a cold call, Syd. Syd talks about that a lot, you guys. That’s three good ones, and there’s probably 50 more. 50 more at least on here. You guys will listen. What if I said you don’t? What if I said you don’t need that confidence? What if I said there’s a way to solve vitas concerns about people opening your e-mail, right and not having to worry about your confidence? You can be confident. This is real. I’m going to tell you what I see though, is the problem. I’m going to tell you what I see it over and over again. I’ve done. Almost 10,000 webinars, A gazillion one-on-one calls, lots of live events. I couldn’t tell you how many emails we’ve sent. We sent a couple million a month, so a lot. And it’s the same thing over and over again. And I’ve been saying this for a couple of years, about five years. I think I started saying it in 18 when I realized it was the same answer no matter what you were doing. I don’t care what you’re selling, what you’re doing. It comes down to consistency. If you can be consistent, you can do this.

00:12:08 Brian Anderson: That’s all you have to do. Be consistent. Does everybody get it? Like, imagine if your strategy is to walk into restaurants, but you only did it one day every month for about 3 hours. That’s not consistent. Okay. Not consistent. All right. So. Every single marketer. Doesn’t matter if they’re affiliate marketer, ecom marketer, local marketer, ERTC. Marketer, They have the same problem they do. So I promise this will help any other thing you’re doing. Working out, dieting. Consistency. All right, consistency. And how’s it killing you? What’s the biggest area? It’s killing you more than likely. Usually it comes down to this prospecting. Getting those top of the funnel leads, those deals at the beginning of the funnel and if you can get that, if you can get that under control, you can make some progress, right. I’m excited. Look we are averaging between 700 and a million, three a month paying out to people like each of you on the call. That isn’t the one person. Fortunately, it’s to lots of people. But you know what they what those guys are guys and gals are doing right? Some level of consistency. That’s it. You’re not going to get lucky. I mean, you might, right? I don’t want to say that, but you might. But don’t bet on luck unless you’re Syd Michael. Don’t bet on luck. So out of everybody on this call, we got hundreds and hundreds. Maybe a couple of you would, but you don’t want to chance it.

00:13:53 Brian Anderson: So what I want to do at this point, I want, I want to put all concern, all fear, all objections, all negativity. Bring it on the table. What if I told you, you don’t have to be smooth, you don’t have to be a great salesperson like Syd? You don’t have to close them. Them being the deal on a call, you may not have to do any of that. What if I told you that two people in our top five ever who have made gobs of money, whatever that means. They’re not talking to anybody. Lucky for you, our entire team talks to all your leads repeatedly when they come in. So that part and Syd works and trains those guys and gals every single. Day. Right. So what I want to do is I’m going to bring out.

00:14:48 Brian Anderson: I’m going to bring out a friend of mine, a longtime friend, over a decade, business partner, and someone that’s consistent day in, day out. He doesn’t get on the phone and close people. He could actually, he has before, but you know what he does? He’s consistent with his marketing, with his prospecting, and he’s been the genius behind retooling our. Product, right? We build a product many years ago together called Instant Reply and it goes through iterations and versions and fixes and has to adapt. And you know what’s funny? Every day, every day we send emails out. Some get opened, some don’t. But you know what? It happens on autopilot. Because I can’t trust myself. I was on a flight yesterday. I’m about to go speak to a bunch of car dealers today, and I’ve already emailed these car dealers three times. Hint. And that’s a good idea to do. So let me introduce Jack Hopman now. Jack, are you here in the background? Let’s see.

00:15:54 Jack Hopman: Yeah, I’m here.

00:15:56 Brian Anderson: Jack, Holland, Netherlands I If I say Netherlands, I’m doing it right. Right. Go act. All right. I Jack originally from the Netherlands, so I knew as I was making that mistake and I should not call anybody duchies, but that’s Syd’s words, not mine. Listen, Jack, I told you about those two guys from the Netherlands that are killing it using e-mail. They’re getting on average three to four deals every single day. They’re not talking to anybody. They don’t have to worry about overcoming objections. They let, they let the copy and they let the sales team at ERTC Express do all that forum. But they got to get in the inbox, they got to get opened and they have to drive that traffic to their sales page. Can you talk more about that? Because that’s critical to being successful.

00:16:46 Jack Hopman: So. Thanks everybody for having me on the call. Congrats. I think it was Stefan or Stephen from the Netherlands and not know the other name, but Congrats as well. So I’m kind of in the back also in the ELC Facebook group and I see all those successes and I think you had a call with Brian about a month ago. And see where we really could fit in helping closing models. Because you know Brian wins when you guys get models, but you also win through kind of a brainstorming what is working what is what is your fear. And I, I took screenshots from all the guys what your fear is and the fear was kind of. You don’t like to speak with clients. You, you don’t have consistency. You don’t have a system, you kind of follow training, but you’re not getting started. So we had to brainstorm on the system what solves all those problem that you will have leads that you will e-mail every day, that your e-mail get opened, that when they land on your website to get conversion.

00:18:06 Jack Hopman: That a lot of things are automated so that you kind of feels I’m in control, I’m doing something I you know they all say you know luck is of success is luck, but actually luck is as you create the opportunity, you create the opportunity to become lucky. Do you guys think Brian is by accident a successful? No, he’s not. He really takes opportunities. Dare to scale big. If anybody has seen his office in Tampa, you will be amazed how many people they’re working. And that is not because he’s lucky. That is because he dare to invest, He dare to scale, he dare to take action. So the only way kind of to become successful is, you know. Kind of dedication consistency follow up action so but we understand your struggle and especially when you are you are new you need a helping hand so we came up with a done for you automated system. So that means the system is that you that you we provided leads we provide the emails. We will help you with the website, we will make it, we will create opportunities, we will make it easier to get conversions from the website and once the prospect the company has subscribed then the whole backup team. But Brian teams in Tampa is already automated and.

00:19:58 Jack Hopman: Steve, you know he just nailed it with his emails and Congrats to him and but that is not really a secret. A secret is kind of, you know, we don’t tell to anybody and he’s doing something but he’s just taking action. He’s just using the correction for clients. He using the correct e-mail body. He using the correct landing base. He kind of brings set of all the easy team to follow up and he makes a lot of money and we want to give that opportunity to everybody. We want you to take advantage of a system that is called this reply which create a lot of responses because we put. Special widget on the website which calls that people if they don’t fill out the form, if they have an additional question that they can communicate with you. And the beauty of that website visit is that the lead goes into a mobile app or your phone. So you don’t need to check your e-mail, you don’t need to be check your text message. You just get everything on your mobile phone and respond to the specific lead. Now you get the mobile app and it is a system that means it’s every day you send, let’s say 100 emails per day.

00:21:33 Jack Hopman: On a way that the e-mail get open, and that was actually a good point mentioned today. You know I don’t get my emails opened. Yeah, so to get emails opened with gold prospecting is an art. You need to use the separate lines to receive a light you need to avoid that they click on the speller. You need your own dedicated e-mail server. You need to. Have your own IP address. Now with that set what we do for you is every Thursday, every Thursday you get a call the training and I call that the done for you setup meeting. Well basically it means we I can create a campaign for you. I can check the campaign for you. I can optimize a campaign for you. I can train you how to create good campaigns, everything what you like. And it is about an hour but I’m happy to do longer as long as I get questions in. So I get a question what is the average opera rate Now I did not prepare this, but I really like that question because you will be amazed. So let me let me open this. I did not repair it, repair this, but what do you feel, Corey, is a good open rate. What do you feel is good? What do you feel? 20% is really good. I agree, 5%. Anybody else what feels is good? Three percent, 10%. So let me open the real, real results. The real results, okay.

00:23:31 Jack Hopman: OK. So here 60 percent, 59 percent, 50 percent, 49%. So they are ranked in order from 20% to 60%. Those are real results. Doesn’t mean you get every campaign that high. No, but I think I when I started with Brian. I guaranteed him that we will get more than 5%. I said Brian, I guarantee you hide A fiver because I feel with called emailing 5% is good and I agree with Michael And then we went crazy, we went crazy good. So I feel I would guarantee 10% if you apply. Learning what we provided now. You already have the dedicated e-mail server, you already have the training and if you really need help I will set up the campaign. So then those are real results. Now if you go by my training, I came up with the reverse engineering method now. I don’t want to transfer this too much in the training to how that exactly works, but with the reverse engineering you’re not only getting high open rates, you also get high clicks. So that is part of the training you get because open is good. I love it and maybe they reply to your e-mail and you get response, but if you have a website you also want to go for clicks.

00:25:26 Jack Hopman: And then you need to send something. You need to e-mail something. What I really like. You want to e-mail something what I open and love and reply and click so that you get convergence. So if you don’t have currently a separate method, okay, let me. Which slideshow up? If you don’t have currently have a simple map for getting leads and turn those leads in a steady stream of paying clients, you are at the right place. We have got a simple system that turns ICE call leads so I will detail a little from a lead bucket. Mainly now you have three sources. Lead bucket is an ocean of leads like all the restaurants from a state. And you say I want to prospect restaurants or you want to prospect churches. Last Thursday we had churches. So whatever your natures, we have lead buckets for, for money, we have lead buckets for or you said I have a very special net. You can ask leads for that. So you kind of select the next you build the list you can use pool with emails but the and so now so lately but I have been doing this if you really want to know since we have implemented that most users support and the Google Docs and then here all the hot the best e-mail separate line that separate line generally.

00:27:19 Jack Hopman: Elite rich prospect, reverse engineering method, how it all works with the server client. So you kind of pick the campaign we covered in the training and then you get already the winning server client the winning e-mail campaign, so it becomes copy and paste for you landing page you can use. The landing page we provide or you use your existing one. So for the ones we said Jack, I don’t know how to start, I don’t know what to do. Then you are for sure at the right place because we will help you to set up campaign, we will help you with the website, we will help you with the Richard, we will help you with reviewing your campaign. Do you see client get it? Seriously. In specific language, multiple touch follow up and finish. So that’s following up. So there’s one thing more than consistency, there’s one thing more than it’s following up. So that is why we create the mobile app to make that following up easy, because how many emails do you get these day? And then you oversee it. You response late or get lost or get mixed up, or the ones who submitted the e-mail felt that you didn’t follow up fast enough so that the user experience was not high. With the widget with its reply, it is really instantly. Yeah, so if you want to become.

00:29:13 Jack Hopman: So one deal is actually nice, correct? But Stefan from Amsterdam, he would not be happy if you only had one deal. He has skilled his business, he has skilled his success. So he kind of do rinse a repeat of following it up. So let’s talk to how to add paying clients immediately. So before I had a system. I was. I was really struggling and we were all the same. We all started the same. Now I read the quote yesterday and it was saying I do not anybody know who struggled before I came successful. So Stefan, if you are on the call, were you really successful from day one? It takes time, no. But what makes you successful is because you put effort in it. You see what is working, what is not working and always optimized, always follow up. That is always you’re not from day one successful. Now you can figure it. All out by a salad or you can use the learning from people who are successful. So it’s your choice. Most people be happy with a solid 6 figure income. Or you know like Stephen and Brian and Masala, we have bigger dreams so more call values are around giving back to serving others. Let’s figure this out in more detail. What’s the biggest problem holding your back is?

00:31:08 Jack Hopman: You know, stick to the plan, correct? Yeah, That is everyone. Yeah. I’m no exception. Sometimes, you know, yeah, we have to scale back and be consistent if you want to achieve goals. So my name is Cassi. I’m related. Success. We should hang out more than once in a while. And you should do more than following training. You should implement them and be giving you and helping hands. So we now is what it is. I think everybody by now cracked there is drip feeder, blood drip feeder. So now doesn’t IV deliver fluid all at once or steady. Consider what happened if you would send 10,000 e-mail in a day they all go. Do spam correct. You will not see opens you have to drap for them that the e-mail provider like Gmail, Yahoo, outlook and domains accepting that it looks natural that they go in the inbox that you get high open. So that is part of the secret why answer reply has so high open rates. Exactly a consistent web everyone. Of you can change your agency and your lives with the same model, yes you can. Consistent, steady drip of activity. The only difference between you and top agency like Stefan, he has the same product. It’s not the product or service. They have a proven study that can execute on a consistent basis. Yes, I do call them with instant reply.

00:33:02 Jack Hopman: This is literally the only thing holding you back from taking the leap. So all this problem, everything changes. Everything. More leads, more clients, more revenue. What should the system be that you put into action? So what is the real system? I can tell you that in the single market channel is not enough food to talk 23. Now Stefan, I don’t know if you do this, but if you add something to the e-mail. Like leaving a virtual message, you have more success. Here are a few things you must do to be successful. Focus on an H or a single service. Yeah, don’t be all over the place. We’ll feel that they’re all over the place, kind of. Today this and tomorrow that. You’re not focused. That’s not good, Kathy. It’s very hard to become successful that way. It’s very hard. It’s too hard one do one thing good, but has a proven record. The likelihood that you become successful is higher. Identify your target list of process, so select the next. Like restaurant or churches or contractors, design your marketing match to address a real problem That next phase. So what is the How do you want to sell your service? Since we have proven records, we can help you with that. Then it’s not so easy to figure it out, I have to say.

00:34:58 Jack Hopman: You don’t know in the beginning what converts and what doesn’t convert you here. You need to help it and then consistency consistent market across multiple channels of those prostate. Yeah, you will not become successful if you only do one thing once a week. It doesn’t work that way. You have to do preferably every day now. Not we didn’t became Internet market because we want to work every day. But you want to use system, you want to use a system or work for you every day and you only want to respond to real people, to leads, to hot leads that they might have a question about your service and you convert them. And then yeah, the first e-mail, the first contact might not get you the conversion. So you need to follow up, follow up for the same leads. Follow up to the questions you must put lead generation, lead capture, emailing, SMS, voice drops, call tracking. Of course you want to scare you of time always works to get an action, limited quantities and Omeo. So let’s take it deep. Three years ago, I completely changed my strategy. Yeah, that was just before the COVID. And then I felt like you. I was too busy.

00:36:52 Jack Hopman: I really was too busy and I was all over the place. So I sat down with the brain and we just we brainstormed about to have these assistance because that really do everything manually is I want to say hard, but it’s time consuming It’s you don’t get. You don’t get the same result when you automate things from a single channel to multi channel, from generic to specific, from sporadic to consistent. Yes, you need to apply consistency in your business. Let’s be equal. It is. So Stefan, do you have a weak agenda? Do you have a to do list? We have kind of a thing. I need prioritize things. How do you work consistent? So you need kind of a system to do things in an order to do. Stefan has a spreadsheet, so that’s very good. I love spreadsheets. I since Google sheet. My business changed. It’s much easier to share, task and follow things up. So you have inquiries, lead, opportunity, sale. And in a spreadsheet from Stefan. He has First contact. He has following up, he has opportunities, he has convergence. He keeps us all in a spreadsheet because he doesn’t want that the deal falls true.

00:38:48 Jack Hopman: Correct. You want to make sure that first contact don’t get lost and Cory said I use HubSpot to track the deals from stage to stage. Very good. So, but I think Stefan and others can confirm that you can get. Conversion in the first contact, but it very well might that you need multiple contacts sometimes 7 e-mail vodop e-mail VOD drop e-mail VOD drop e-mail without taxes. So you’re not allowed to do call text messaging, but when you do e-mail and you leave a voice message and they call you back. Then you then you have the permission to text them back and now you are in the phone and now they much easier to get back to you. That’s the strategy. No, not everyone responds to the first touch. Now, I wish that’s not what works. That’s not how it works. Yeah, business owners are busy. You need to kind of build up some trust. You do that. Good. Soft emails in the beginning from day one and people are just busy, are not running. So you need to kind of build up your story up to the point that they have a moment they are not busy, they check out your website, they like your message and they thought, hey, can you send me more info, contact me or.

00:40:47 Jack Hopman: Or they just fill out the info on the form. That would be the best. So those are all success stories Brian has received in the e-mail, so they’re all to Brian, so you. The first next evolution of this automation How do you manage hundreds, thousands of leads and manage your attention? How do you scale? What do you say? How do you take the effort and the time and labor out of this process? Correct. So by now you probably feel still feel overwhelmed and Jack, do we need to e-mail? Do we need to collect leads, emailing, voice or text message? We still feel it is a mountain of work, so we want to very overwhelm it. Yes, So we want to solve that with the system. So let the process work for you. You need to consist of your prospect list, emails, text messages about phone calls, and then they just follow up over and over and over again. Yes. All automated, but how? First you need to talk about it to drive somewhat interest people to your website. We’ll have an EXC website, yes or no. You have set up a website to drive traffic to Yes, yes, yes, very good. So if somebody said no, you can solve it right away.

00:42:46 Jack Hopman: Very good. We need to capture those people that are hasn’t raised their hands. Yes, they subscribe to the form or to the widget. I will show you the widget in a second. So let’s start with how you can collect leads so. I took a screenshot from the website which is a ratify, but you your website is also good. So only for the ones who don’t have a website and supply comes also with the website. But if you have a website for Brian it’s good. Now what I would recommend to you is to put a video on the website. And video is much more likely to convert than text and video. You can put much more information than text. So that’s the if you have a website and don’t have a video, that’s the only change I would make. No the one more change. I would come back to it, the widget. So yeah, people don’t like to fill out boring forms. They don’t. They like interaction. They like a widget where they can text, phone, e-mail, appointment, chat. You give them options correct? That will work much better than a form. Now if a form cover this happy but eating and not ready and they want to ask question.

00:44:33 Jack Hopman: You should make that very easy. And this widget need to get connected to a mobile app. So if they click it as a mask, they text you. Now you have the phone number or they call you, now you have the phone number or they e-mail you, now you have the e-mail or they book an appointment and you follow up with the appointment or you just chat. All as a mass phone e-mail appointment. All those five options are possible. And now you see him in the back, back end. So there’s a widget on the right hand side, but you see in your website as a preview and it’s easy to customize with everything, with your emailing, with the text, with the labels, and you see all those leads coming in, all those leads. In your backend which you want to follow up which you can put in another campaign or you call them directly. I kind of like when they subscribed to the widget now got them in the phone and it’s so easy to so easy to respond inside your mobile phone if marketing becomes much. When you get responses, Stefan, do you feel at the same so you can send emails and all those things and you don’t get response. You kind of feel I sending into the to the moon or I don’t know how to say it. You don’t get small but when you get responses now you’re talking now the comfort and then you reply to those responses.

00:46:29 Jack Hopman: And you got a conversion. That is the time you want to celebrate. That’s the time you want to eat something nice or whatever your celebration is. That is kind of where we go for if you keep track, that is the real breathing hot leads in a month. So we are blind really scaled it off. Of course not everyone is ahead but now I have my pool of is that I just follow up with yes. So now you have all those leads and they might not only be interested in need to see but they if you. I don’t know if Stephen does this but you can offer other marketing sales if you have a certain Nets they might they can also use a widget on the website. They can also use Google My Business. They can also use Google Apps. Whatever. Your service is SEO so it doesn’t need to stop there. When you have all those leads, So what make those leads hold on than any other? They took action, correct? They responded. They either reply to your e-mail, they called you back, they used a widget to respond to you. They checked out your offer on your website and those websites now are really good, they’re optimized, they’re not new anymore. They know they have the right message on it and in principle, once they read the message and they describe to the widget.

00:48:21 Jack Hopman: They are warm, I want to say hope, but they are really warm. You just want to make sure you don’t mess it up. So the system we just described, typically you need three or four tools to e-mailing to text to call the widget. That is basically where the overwhelming comes in, correct? That is, say Jack, I don’t know how they all work together. So what we did is we created a tool with all those modules and show you the way how to use them. I’m going to show. Let me say that widget is the best. I’m not saying I personally like text messaging from the widget. I really like that they text. Actually I use a widget and I have text and e-mail and I get more leads from text and e-mail. I love it. Now what I also did this Shannon is. Because I’m not checking the e-mail that often. I convert the e-mail to a text message and then I never miss it. So and then I get notified that I get a hot lead feed e-mail. So how to get your phone ring? How to get your e-mail box. How to get the leads tax and increase you convert and follow up with all of your leads.

00:50:14 Jack Hopman: Twist it for call team and how IP address is warmed up and how long does that take. Now every day we sent a couple of more emails, so it’s a warm up table all automatically. It takes about two weeks that the IP address is warmed up. But it’s all ultimate. You don’t need to do anything, it’s all automated. So this opportunity after five years we completely imagined how to consistently generate qualified leads for our agency. Our platform creates a real world feedback for most active members recognize shifted mark away from brute force marketing based around multi channel marketing, maximize those to follow up and tracking. I see some of you guys ask Jack, how do you check? Yes you need to track with reply with emails the open percentage about a B split testing move. You guys do a B split testing for emails. The A/B split A/B split testing is the easy way to improve your results by far. So quick screenshot of the INS reply from the multi channel system login page. There’s a full pipeline marketing system now from lead to clients to dollars. The leadership team in Brian, Jack, Vanessa, the support team is Niki and Jack and there’s a strong.

00:52:07 Jack Hopman: Programming and support team on the back as well. It’s use proven campaign, multi channel, the snow, external phone system or whatever is all not needed. You don’t, you don’t need any third party application. You don’t need, you don’t need Sandra, you don’t need Gmail, you don’t need whatever. You don’t need anything. How to make the follow up close? Small leads? Simple. The focus really is on simplicity. So for all of you, when you said I’m overwhelmed, I want one system. I’d like to have it set up for me. I want a mobile app in my phone and I just want to reply to leads. If that is you, then listen, in my car features the website Capital Widget is really underrated. The widget works. I actually lost a couple of months ago in Tampa and I met somebody who got this lead from the widget and I got a testimony. I don’t have it up yet on this presentation, but he really. Thank me for the lead, voice drops, e-mail, text matching, call tracking. You want to be able to set appointments if you really want to go the next file. You want to be able to invoice if you use other servers. You want to dynamic buy buttons that you can put buy buttons on your website if you offer other service like if you.

00:54:05 Jack Hopman: Not only do ELC, you can also use for those marketing servers. We have a unique lead bucket technology. That means we have an ocean of lead. You can select your net, you can select your state and those leads get automatically implemented in your campaign. We use smart campaigns that means. You can say if somebody opens the e-mail or somebody clicked on the link, I want that lead goes to another campaign because I want to treat them differently. And there’s a complete mobile app build it with the widget. It is actually the mobile app started screen guys recognize his face. We choose his face because it looked like Brian so. Has the phone and the e-mail and results so you get all those leads you see this is the campaign, tax, manage phone, e-mail and tutorials all in the mobile app and that is how the campaign will look, how many sponsored the calls, emails and SMS. This is amazing, this mobile app. This takes all your technology to a simple level. Who of you guys has a mobile phone? Everybody correct? No. But the stronger the better. Question is how far from you is the mobile phone? One feet 2 feet? 3 feet when I go walking or average?

00:55:59 Jack Hopman: Go to a restaurant. Almost everybody has a mobile phone. Frankie does not have it, but I think 99% do have a mobile phone. And not only did you have a mobile phone, but you also have it handy. And then you see that ping, a notification on your phone that lead, that you get responsible lead and that is the moment. That is the moment you are looking for, correct? Somebody responded to your e-mail, somebody responded to your service. That is an excited moment. Now you have business. Now you know you feel okay, I’m close to conversion. I just have to ask a couple of questions and then. He subscribed to the to the EFC service and then I hand them over to the Vanessa team and I just watch now when the check is coming I would be total overwhelmed by all the leads coming in at once time and having no help responding to them. Please advise Jerry. Would you like to have the most figures asked questions with the answers what they will ask you? Like a list like a list for most figures asked question? Like would you like to have an?

00:57:55 Jack Hopman: An example of a conversation. So how you have to handle the conversation with question you asked, which question they can ask and how you guide that conversation. Now for all for you and for everyone who signed up today for the $1.00 I will provide it to you. Actually I created that already. I don’t have it included in his bonus, but I will. So you just read those questions and you kind of prepare yourself with the answer. Can you monitor different campaigns for one mobile phone app? Yes. So this is all I don’t know. Where is the screen? You see? Here’s the campaign. The campaign has three elements. As calls, emails and SMS just all with the same app. You will love. You will love the app, I guarantee emailing tutorials, this is all in one platform. A post list from business data, your accessing campaigns, create your own and. In the past I use a lot of accessor campaigns, but now I also give you specific campaigns and you just copy and paste them. Pull list, user accessor campaigns, multiple tasks, e-mail, text, voice, log Consisted, Automated follow up and repeat You consisted by lead Burkett.

01:00:01 Jack Hopman: Is a technology consistent? Actually it’s really solves your consistent problem and with our support and with my training on Thursday, I will set up your campaign. How do we ultimate follow-ups. It’s all done by instant reply. You just schedule, send this out day one, send it out in day three, send it out in day five, it’s all automated. And if they follow-ups you when they reply to e-mail, you can move that contact to another list and that list can have its own campaign to follow up. Can we get this widget onto our ET base? This widget will work on any website. Website and the group website if your website from Vanessa. If you have a website, I don’t care which website you have, it works. LinkedIn is not integrated. So here’s kind of the interface how it looks like for the voice drops, for the emailing, for the instant text, for the track that means call tracking. You can have specific tractor phone number so the call portal it also works instant reply campaigns that is here we have the campaign Day one, day 2, day three, day five. So that is kind of the follow up and here you select the audio to send out as a voice drop.

01:02:01 Jack Hopman: Yeah, Voice drop. Is there any language in your emails that we pre addresses the usual concerns like it is a scam? We don’t qualify. No. You do unsubscribe link. We always provide unsubscribing at the bottom. Is that what you ask Mark? So this is how the replies look. Call, text, phone, e-mail. This is the lead bucket. You can search on certain Nets and you select now which net you want, which count you want, which state you want. You can also request leads, so if the lead bucket doesn’t provide the. The net you’re looking for, you can submit the request Okay Darcey is on the call today. Darcey has also success with a lot of social posting. She had to really luck with that. It’s kind of show who has met Darcey in the Tampa. She’s really good in social marketing. But are the real people saying about his reply this means you can’t respond right away. Yes. Wow this platform and shine up exchanging issue. I don’t know what I do in the future. This is so powerful. So well talked out. Yes, this is really talked out the system.

01:04:02 Jack Hopman: It’s really fantastic. I can even actually get this working, yes. So today spoke with Brian. We offer $1.00 trials. There’s no resistance. You can test it out for a full month coming Thursday. You will get your first training and everybody who asked me to set up, I will help. The main leads come from Google, so the link is. I don’t know how to put that in the chat here to see bundle. Let’s see if I can do this or you guys see it or not. Can you confirm that you see it? Because I cannot see it if you got the message. So we now if you had one of those challenges like not consistently not know how to start overwhelmment, not now what to do not what to say. Needing helping hand financially struggling. All those things we can help Okay is the S all not working. That is possible. Maybe use it without us Okay not connecting.

01:06:08 Jack Hopman: Maybe use it without as that probably will work OK. I created a short leg yesterday so probably forget about the ass OK? It’s working now. Kind of. To make it easy, EFTC bundle.com. OK, so maybe what I do is.

01:07:04 Niki Peckham: Yeah, Jack, I could only get that last one, that last link that you posted, the digital local agency one to work, the other ones didn’t.

01:07:11 Jack Hopman: OK. Thank you. Okay https E and we only take leave the E replace all. Okay it’s fixed. They should work. Easy, but no. So I created a forward yesterday. So I see Allison, thank you for signing up so it works. The link oh, in you have 30 days and then it’s 197 per month, but you should see result within 30 days. You should have a campaign running in 30 days. You should have good open rates in 30 days. I like you to put effort in it. I like you to come on Thursday meetings. I’d like you to ask me to set up your campaign. I’d like you to train you how to use your waste. I’d like you to.

01:08:37 Jack Hopman: Install the mobile app and I’ll like you to have success. So it takes effort. I do agree, but it is an effort what you set up automation. That is the effort. So $1.00 is only the commitment the 1st 30 days. So if you only have $1.00 there’s no problem. Then I want you, I like you to take action. I like you to follow the training. That is the key if you allow me to help you. That is half of the battle. I will train you how to respond to leads. I have those documentation already, I just have to share the links. That’s basically what it is. I have the emails ready, I have the shop ready. I have the mobile app ready, The leads are already there. Can mask class people get to set up sites for us? Also yes. If you don’t have a website, I will set up your website. A website is included but you don’t need it if you already have a website. Can this be used for other things than easy? Yes. Now most of you guys are interested in ELC, but.

01:10:30 Jack Hopman: Many people use it for Google, My business for Google ads, for leads, for SEO, for social. It’s the same system. So is there any obligation to contain you? For one, I said no, you just send us an e-mail and I said Jack, I don’t want to contain you. How do I run it? Smartphone. Now? Basically you don’t use the mobile app. Easy, works without mobile app. It just work. You just read your e-mail. You do it on a traditional way after 30 days 197, but it’s optional. It’s optional. We want you to try it out for $1.00. The calls are two PF ESD if I might do. I’m thinking to change it to 11 maybe I haven’t decided yet because I have to speak with Brian, but because you guys kind of like 11:00 o’clock, we have to see what is on your list, what you have all the training. I’m open for now. Let me say this, I will be available as long as you guys. Say okay, I want to join a certain time. I will be there. They will all be recorded. So we will do the first Thursday at 2:00 PM. If we get a lot of requests to do it on another time, maybe we do we do it on another time as well. I don’t care so much. I’d like you to allow me to help you.

01:12:38 Jack Hopman: After 30 days is 197, but let me help you to set up the campaign so you see how it all works out, Frankie said. I’m not. I’m a newbie and not computer savvy. Show me the steps it takes to run this business with my computer only for starters. Now it’s not only for starters, but it is for everyone but. I will set up the campaign for you, Frankie. You will get the leads via your phone or your regular e-mail and but if you have a mobile phone with the app, kind of kind of that’s the Holy Grail. That is what it makes so much fun that you get all those notification. And not because somebody posted on Twitter on Facebook. Now there is somebody who is in hot lead and they will they have a question about your service. I will do the training on Thursdays. Maybe Syd can join once in a while. But I kind of know everything about in supply. This is kind of my baby. I know how to set it up. I know how to create a company. I know we have to get the leads. I know how to which e-mail do work. I know how the mobile app work. I will help you set up. I help you to do the A/B split testing. Will the train is be recorded? Yes. Include the closed caption. I’m not sure what you mean with closed caption. That means Mary.

01:14:33 Jack Hopman: So if the training will be at this point 2:00 PM ESD. So two hours from now on Thursdays, if we Sign up today, when can we campaign be set up and running? Now you can do it now you get the e-mail, you get it, you get a step plan. You follow the interface. But if you are struggling, if the stop line from the Internet is not clear, I will do it for you together with you on Thursday. Oh yeah, I haven’t enabled it with text on the video. You know what I can do? If you really want, I can transcribe the video. Is that what you like, Mary? Do you like to have the video transcribed? I can do that, yeah. Now, it will not be perfect English, sorry for that. But I can. I can do this transcription and I can go with the I can smooth it out a little bit with Grammarly. Yeah. So you’re kind of have the grammar fixed and polished a little bit. Yeah, that is I can do that for you. Do we have set up different accounts for different business? I would do that. Yes, I would do that. So it’s all better organized.

01:16:38 Jack Hopman: But you only have to set up its reply, but inside its reply you can set up complete one, complete two, complete 3. How many needs can I hold when doing call Teams? Do you recommend transferring leads that may no longer be called to save space for call leads? Now it’s not really limited to the amount of leads you can hold, but. It is more related to how many called emails you can send per day. Because you don’t want you don’t want the emails go to spam. If you send 10,000 emails from the day one, they will go to spam. We all waste that. But that’s not how it works. So you want to build it up to let’s say one of emails consistently. Each day, consistently, each day. And that is what we do. Now do you say if their response should be moved to another list? I would do that. I would all the people, all the we opened or replied. I would move that, go to another list and then or run another campaign to it because they kind of already showed into it. So now you get a warm need. And I also would put the leads who are who responded to the widget respond to the widget. I would also put them in another list because those are hot leads. So each e-mail has an unsubscribe list and once they click on unsubscribe they don’t get any emails anymore.

01:18:39 Jack Hopman: And it is the way you work. The intent of the e-mail need also intent of the e-mail need also always be that you have them so they not receive the e-mail as Pam and when you sign up you also get ratified with it. That is for if you do not have a website. So if you have a website you don’t need Rapify. If you don’t have a website, Rapify will enable you to install a website for you. Good. Any questions? So let me of course I have all my. On my phone I have also those sales notification. I love text messages, correct? So Stefan is in, Carla is in Fade, Boyd is in, Dieter is in, Laurent is in, Peter is in, Consultant is in. Jonas in another, Jonas in Stephen is in. Gary is in. Gina is in. Roy is in. Kane is in. Jocelyn is in. Jay, Lance is in. Tammy is in. Christopher is in. Russo is in. Hobine is in. Bryant is in. Jerry is in.

01:20:47 Jack Hopman: Cherry is in. Margovi is in. Issac is in. Herbert is in. Shannon is in. July is in Iris. Allison is in. Thank you everybody. So Roy said you have to deliver to stay in. Roy, I like it. Challenge me. But Roy, promise me one thing. Promise me one thing. Join the training. So give me chance. Okay. Don’t only sign up. Okay. Give me chance. Okay. Follow the training. Okay. Let’s make this a corporation. So the automation has to get set up. Okay, we have to get your domain for the dedicated e-mail server. We set up the tracking numbers, We decide on an edge. We create a campaign, we send it to your website, we install the widget on your website. Will any be training in Dutch? Stephen, I’m open to discuss it with you. You are successful, so Congrats with that. Frankie, for someone who’s newbie, I would greatly appreciate a look over your shoulder. Appreciate start approach of learning, especially for someone who only can run this business from a computer without a mobile phone. Yes, I will oversee it Frankie, the only thing I want you to do is join the training.

01:22:47 Jack Hopman: Mary question, can we put the ERTC Express website link we already have on the your new web? Yes you can Chris. I want my business partner to see the expertise on the West Coast. Will this $1.00 be offered until class time until Thursday? Yeah, probably yes, it is only $1.00 quiz. It’s not end of the world. Your business partner. Do your principal really trust you for $1.00? Do you really need approval for $1.00? Not end of the world. It’s not 197 or three hall note or whatever Joe said. I have a business name as well. I use your name, Good Rack said. How long does it take to set up a campaign? Now, I can do all of this in an hour together with you. Now, there will be many on the call on Thursday, but this is my plan. I do multiple training to set up your campaign. That is my plan. And as long as you guys attend those training and ask me questions, we get this thing. They’re done. So I will commit my time to you. So we need the website even if you have OE C prestling. No, you don’t need. If you are happy with your website, you’re good, you just use that website. What you might want to do, what you might want to do is install the widget on it. I highly recommend that.

01:24:43 Jack Hopman: It’s up to you, but I highly recommended it. So if you already have some traffic to your website and you haven’t seen results, the wicked might be the missing link. Okay, you get those leads then in the mobile app and I promise you the feeling will be so excited that you see those requests, those pings in. In that mobile app Chris sent me in supporting it. We can work this out for the Philly link. Mark. I cannot do the training yet, but I can do that Thursday her. But should we use? Wide label easy website we created already. It’s yes. So if you’re happy with your website it’s fine. We only want to provide this as an option so we want you to make it. Yeah, no brain of course, but super simple. We feel there should be nothing left to get started and to get going. The e-mail automation get all automated. The warm up get all automated France. You don’t need to worry about it. It was sent emails and look at the results. If the results are good to send more emails. If it’s all automated, inside its reply there’s even warm up table. You can all follow the process.

01:26:44 Jack Hopman: I set up my account. Congrats Lori okay. So let me congrats a couple of more of you guys. Tammy Shepherd, Congrats moment. Nelson, Congrats. Lloyd Carrington. Congrats Karen Cole. Congrats, Lovey. Schaeffer. Congrats. Yvetta Mixon. Congrats. Kathleen Sigris. Congrats. Brian Senquist. Oh my God. I have so many new names. I really excited to work together with you, Stefan Homie. Congrats. Sure. It’s Carlos. Congrats, Robert. Tracks. Congrats. Stephan, Diss Congrats. Carla Gibson, Congrats. Fade. Boyd Mittinger, Congrats. Veins Dita veins. Congrats Laurent, Zoika Congrats. Peter, Congrats. Constantinos couple Los, Congrats join Jon Bezel, Congrats. Jon Young, Congrats.

01:28:39 Jack Hopman: Stephen Smith, Congrats. Gary Sanders, Congrats. Regina, Lloyd, Floyd, Congrats. Roy Haywood, Congrats. Kane, Jackson, Congrats. Jocelyn Mokmuks, Congrats. Jay, Lance, Zales, Congrats. Tommy Joe, Congrats. Cressoffer, Madison, Congrats. Mary Russell, Congrats. Robin Pringle, Congrats. Bryant Wilson, Congrats. Jerry Hall, Congrats. OK, If I miss your name. Then I’m sorry for that. It’s floating inside and I don’t want to keep mention name but Joseph, Catherine, Tammy, the names floating. So Thursday will be one of my best day and I want you to make one of your best day as well. I want you to join the training pick a domain name. Referral before the training so it’s propagated and I’m going you’re going to learn the reverse engineering method. The reverse engineering method is the best method to get conversion. So help please send a support ticket with that message.

01:30:34 Jack Hopman: And we will find it out for you. For your case, Okay. We have to see which country you live in and those things the support thing. e-mail is supported instant reply, but you guys already had that figured out not support instantreply.com. Okay both you guys like to join coming Thursday training and yes or no. If you really want me to help you to set up the campaign, the e-mail campaign maybe you do voice rob check your website now not only the campaign so. I will do the reverse engineering method. It’s kind of, I don’t want to go in too much training but that’s really the campaign. But to see the most results with and then we will do the widget and the mobile app. Now if you don’t have a phone, you can’t do the mobile app then to land to your e-mail and your phone, but if you have a phone you will enjoy the mobile app. Deter send an e-mail and a bit that the info and then we will fix it for you. What is the what is the necessary phone requirement to handle all this incoming so you get those text? Magic quiz. You don’t need it but you like it that.

01:32:54 Jack Hopman: They respond to you. So we’ll see. Sherry, if we do the multiple times, I don’t care as long as I get enough attendees and I get a packed agenda. I will do multiple times to training. So let’s say we do we start Thursday 2:00 PM ESD. If I feel you know I don’t I. Yeah, I didn’t get everybody helped. Then we do another day, another training, maybe on Tuesday or Thursday, whatever. We’ll see Now my promise you is you will get enough time. Marty said this was a thank you, Jack. So glad to hear that someone is helping us. Yeah. But Niki is also great and for NASA there’s a whole team. If so, I will help you to get leads and a tax, easy taxes and they will contact the business. So there’s a whole team around you. I’m just, you know, part of it kind of, but sit is really good. If you have, if you feel shy with what to say, sit can help you with the conversion. I will put it on paper. I have actually it on paper so you can train yourself. Do we need the domain? I highly recommend to get a new domain so you get a dedicated e-mail server with your dedicated IP address with no bad history.

01:35:04 Jack Hopman: So each company can have their own login. I don’t know that the answer your question. I could be done. I could look here. So each can’t have one login. So if you use one company they have all the same login. If you set up 10 companies you have 10 logins. Is this the best? Use your Gmail address that is not the user e-mail. Now you order a new domain and that domain response can forward to any e-mail address. You cannot send emails from Gmail because Gmail is not an specific domain and they will go to spam. If you already have an access domain it is possible. But it needs some setup. You can set a support ticket and we will help you with that. But it’s not a click, click, take thing. Now Mary said how many hours per week will it take for non-technical people to spend learning to set up a user software? Now Mary, I will do it for you in an hour. So then the system is set up, then you install the mobile app. And the only thing you need to do is to respond to the leads. So are you okay When I say one hour per day? Are you okay with that? Does this replace the outer responders? Yes, there is an outer responder.

01:36:55 Jack Hopman: Where do you suggest you do? You should get an e-mail. Any suggestions? Where do suggest do you should get an e-mail? Any suggestions? I don’t not follow, but you are the domain insights into reply. Actually that’s free for up to $15. Free and then you can forward to any e-mail address. So you just use your normal e-mail address to see the replies. But at some point you will not use that e-mail. You will work in the mobile app. Okay, many of you guys really, really signed up. It is really. I’m really thankful you guys that you let me help. Thomas, Francesco, Richard Joseph. Catherine Sutton, Tammy Shepherd, Thomas Tulare. Can you clarify please? Can you buy the names from Google? I would not do that. Don’t make it complicated, Okay. You can do almost everything, but then you say Jack. I’m not trying to kill, I don’t know how to do it. So just follow the screen order, domain name inside, int, reply. Everything gets set up for you. Okay. So there’s a lot of things possible, but then the setup time takes longer and you kind of want an easy system, correct? You want an easy system, have a mobile app responds to the leads.

01:38:58 Jack Hopman: So it’s possible, but you need to have tangled knowledge. Oh, including it. See sub agent that is from if you really want to run if you don’t have ERTC If you don’t do, do not have ERTC right? So you can send. Yeah, Jack, I could only get that last one, that last link that you posted, the digital local agency one to work, the other ones didn’t. OK, so Max of bonuses are kind of you know what app to download. When you log in supply on the footer you will see a mobile app link. So bonuses don’t for you next generation. So we provide leads for you. We have leads from Google ads, we have leads from. This would just create a new domain. This is my favorite lead source from HomeAdvisor. Real estate agents, mln networks, insured agents. You can choose a campaign from template or we set it up from scratch. This is how it looks like. Day one, Day 2, Day three.

01:40:57 Jack Hopman: It includes funnels so that you can do with smart campaigns, go to another list, she can website client reactivation. So somebody said what can I do more than need to see website client relation, appointment database, marketing, this expanded campaign funnel library. So we will start with the of course with the whole niches. And then there’s an appointment book. It says a minute. If you want to set I need an apartment system you have if you want to sell products or sales online. You can create buy buttons on any page you integrate with Stripe, people or otherwise. If you need a website, we provide a website with a video. If you already have a website with a video, I highly recommend. Install the video If you need a website. We provide the installation for free of course support for free and the free hosting. If you already have a calendar then you can just add that link into the widget we provide the Digital H website if you need one. You can start for $1.00 and you get bonus for $1000. One at 1:00. So we will do those trainings as money as needed and it comes with credit. So you know those voice drops for those 197 basically every month they cover those voice of credit, tax credits and a call credit.

01:42:53 Jack Hopman: So for $1.00 we cover all that for you. But after that, of course you need to be aware that calling you don’t need Twitter account, you don’t need an e-mail account, you don’t need any third application we covered at all. Does it all make sense? Crystal clear. So enter. Yes. If you I can expect you on Thursday and then to know if or maybe I guess if I can see you on Thursday. Yes and maybe. So I kind of get used to the names. Margaret, Yes. Joseph, Yes. Stephen. Yes. Gina said yes. Cat is a yes. Stephen said yes. Hi, Stephen. Margie said yes, certainly yes. Robot. Yes, Son said yes. Leslie said most likely. Sherry no. Moo said yes. Canoe said yes. Jerry said yes. Laura said yes. Laura said yes. John said yes. Francisco, you can expect Frank to thank on Thursday for sure. Tammy said yes. He’s like yes. Fade say yes. Hail. Say yes. Time is it? Yes. Care. Say yes. Thanks. I will sign up soon. I want my partner to see the info too. Stefan, order the main. Ready. Stefan, You’re an action taker. Stefan. Boy Horny say yes. Peras CAF key say yes. Sherry. Say yes.

01:44:57 Jack Hopman: Mary say yes, March, say yes. Giga say yes, no. The credits are included. They all included Gigi Thomas say yes, Okay. So I want to go and go all that. Everybody was signed up if I did not answer your question. You can e-mail me to support at answer reply support at answer reply. I’m happy to answer your question. I will make sure I’m energized on Thursday. I hope you set it sometime apart as well. I want you to get going. I cannot wait to show you the reverse engineering method. I think that is the key. You’re missing in your emailing approach. I cannot wait to install the waited for you and that you experienced the mobile app and I’m I think that’s what the next 30 days just let you to feel the experience from. Got many experience from the EXC service, those checks with blinds and Vanessa sent to you guys every month. And with that said, I thank you guys for your time and the recordings will all be recorded. So if you are not available or you miss one, you can always see the recording and Francis.

01:46:42 Jack Hopman: The main setup uploaded ready to action. Yes the Don for you setup is included in the $1.00 Mary. Don’t worry okay, I will help you. I like that you ordered the main name so that is the domain is propagated. That is the easiest way. Okay, thank you so much and see you on the next training.

RPS Training Course Live Training Sessions June 14, 2023

Live Calls

RPS Training Course Live Training Sessions June 14, 2023

(Raw transcription; not proofed for grammar or spelling.)
Click here for Google Doc of the transcript.

00:00:03 Syd Michael: Yo, hey, what’s going on? Everybody just change around my screen real quick. Let me know you can see it. Let me know your Hey, Bruce. What’s up, Buddy Guy Paula. Always we got bejourned with us. I was just talking to you on messenger. Let me see if you’re here. No, I was going to answer you live on some of your questions. Coastal Omaha. There you go. Hey, Jeff. Always good to see you, buddy. Hey, so I see your buddies with my friend Schofield. That’s out in San Antonio selling cars. Please tell me you didn’t buy a car from him. Please tell me you didn’t go buy a car from that guy, a dealership, man. Gosh, he tells me some nightmare stories. Yeah, he drove to Oklahoma and picked up that CTSV, though. That’s a hot ride. Good for him. I’m proud of him. Working hard, working hard, man. Cardios are charged and all kinds of crazy stuff. I help the HR girl down here get a car this last week, you know, like it. It’s so hard to negotiate because they just don’t even care. Like they’re going to add five grand worth of fluff, you know, fabric protection. I know Nick adds 2 years of windshield insurance for 1500 bucks.

00:01:58 Syd Michael: Like, come on, bro, I’d have to break 5 windshields in the next two years to even cover the cost of that. But that’s what dealers are doing right now, man, because inventory scares. And they’re trying to, you know, at least make it to the bank. Look as if they’re given valuable products for the ad. It’s just not a good time to buy a car. It’s not a good time to buy a car. So you heard it from me. If you got to buy a car, try the hardest not to buy one right now. If, and at all possible, because you’re going to pay to the moon on all of them. Horrible, horrible, horrible, horrible. And if you do get humble and look at something, look at something a couple years old or in reality, you know I haven’t had a car payment in 20 something years. Buy a car that you don’t need a car payment. They make cool cars. It’s a lot of cool cars out there for 10810. Twelve, 15 grand, you know what I mean? There’s no reason you got to drive the newest, baddest, coolest thing. Stay, stay, stay within your lane. I don’t know. I’m ranting. But we’re here to talk about ERTC. I’ve got the new standings. The new standings, man, I tell you, everybody’s showing up. But. But I got to be honest, really surprised how many field agents are in this money. Like, I didn’t realize. I didn’t realize we had that many that were. I thought you all were going to just steal the money. Honestly, I thought you all going to run off with it. But a lot of these field agents are in the play. They’re keep, they’re keeping up. Let’s say. It’s amazing. All right. So what do you want to talk about today? Seems like everybody’s a little quiet. What do you want to talk about today?

00:04:04 Syd Michael: What is lock box synchronization? DMR registration completed mean. It means that they’ve set up the lock box and the money. You know, everything’s been shipped off to the IRS and it’s ready to come back in. It’ll get distributed accordingly. Is there a customer on board training? Not a field agent on boarding? Not sure what you’re asking for. Not sure what you’re exactly asking for there. Hey Doug, what’s up, buddy? Thomas says he hopes he’s getting a check tomorrow. I hope you are too, man. Hope you are too. Only found field agent onboard training, but you mentioned watching the customer onboarding. I think it’s kind of our job to do the customer on boarding. I don’t know that we’ve created anything for that. Just to be honest with you, Bill, I didn’t mean to mislead you keeping it real. When a lock box deal goes South by the IRS sending the money directly to the client, how does the RTC Express deal with that? We build them. We build them. And that was just, that was just a handful of deals back in between October and December just shooting it straight. And what caused that was they were sending in the 2848 with the rest of the package and evidently you got to send in the 2848, they approve it then you send in the package. So those deals they send in all packaged up, kicked back like that.

00:05:46 Syd Michael: How do I listen to conversations between the client and the web in the back office? They don’t have that. They for privacy reasons, they remove that. Am I right, Nicole? I know they accidentally had it for a little bit which I thought was awesome, but they can’t do it right. They can’t hear the conversations. But you can see the notes. The notes are getting more details. So what you can see is the call instruction. So if they called and they got the voice message or.

00:06:15 Nicole Heard: You left a message. You’ll be able to see what happened on the call, not necessarily what was said on the call. All right, let’s keep going. Y’all ready to see the standings. You want to know where you’re at Coming. You want to see who showed up? Oh no, hang on, I got the wrong.

00:06:45 Syd Michael: No. That’s right. No, it ain’t. Yes, it is. Yeah. There you go. Corey’s out front. Corey’s out front, running hard. William coming up strong with Jordan, of course, he has one other deal, but it didn’t qualify for the three W2s, just so you know. And Todd Trahan. The Ranch says eight in a week. That’s killer. Yeah, it is, man. It’s a great job. Steve Brands, Steve Brands. You know how he’s getting his deals? They’re all from Bill McIntosh. He’s just calling and getting them up, Signing up that easy. Julian Alexander and Mark Clips both have been with us for a very long time. Good dudes. Yep. I’m excited. Absolutely excited. So that’s the standings for this week. Now it’s when’s the last day exactly? I believe tomorrow. Is it tomorrow? Let’s look and see real quick, if you don’t mind. I know what the ends because.

00:08:09 Nicole Heard: The last one was 6/1 through 6-7. This one was 6-8 through 61568 through 6:15. Yeah, yeah. So that ends tomorrow. It ends tomorrow at midnight. Tomorrow Tonight at midnight. I’m sorry, you did the 1st through the 7th. And so we’re doing the eight through the 14th. So that’s for tomorrow. Will be through tonight.

00:08:39 Syd Michael: 11, you know. All right, all right. That’s the deal. Thomas. I’ll have to ask him, I think. I think he’s maxed out, just to be honest. But I have to ask him, ask him right now so I don’t forget. Sorry about that. See what else we got here. Guy says congratulations, right. All right, all right. So did anybody run into any sort of rebuttal, rebuttal, objection, any of that kind of stuff we can talk about? Man, I don’t know if gotowebinar is you’re slow or if y’all are sleepy today. Very interested in Ice Breakers. I’m cold calling going in cold. What is the first opening line did you do You say I’m not cold going so I can’t tell you 100% for sure what I would say, but. I can help you kind of think of some things. One thing that I really liked or I really thought was cool Bud Clark taught me. What he says is he always asked people, did you receive your ERTC check yet? Because it really kind of breaks the ice and opens and how many people, how many people really want to respond with? No, I don’t want to check, right. Everybody wants a check, so.

00:11:03 Syd Michael: It is strong. However, if you’re calling in, calling in completely cold, you definitely got to make sure. You definitely got to make sure, you definitely got to make sure that you’re talking to the right person or they’re going to, you know, think you’re crazy, right? But if I knew for fact I was talking to the decision maker, the first thing out of my mouth would be, did you receive your ERTC check yet? Think about it, if you were asked that, how would you respond? Right. I want to go over this real quick before we keep going and I want y’all to keep thinking of a rebuttal questions because I want to talk about it. But if you all remember at the beginning, I, I honest everybody, do you want to be trained or entertained right. And that’s. That’s still up for vote because I can switch to entertain and everybody. I just want to explain, and I know most of y’all know this because we’ve been on the calls for quite a while, but training people is not entertaining. It’s entertaining sometimes, but it’s not agreeing with everything you say, right? And it’s not blowing smoke up your, you know, shirt or whatever. Okay. Like it’s telling you the truth the facts not always agreeing with everything you say and not making you feel all Ruby lovey dovey and I apologize for that. So it does make it sound as if I’m a bit mean at times which I’m not. I’m not a mean guy. I got a huge heart and I and I definitely want to help each and everyone of you and leave you all better than I found you. But I just want you to know I’m not being mean you know and.

00:12:56 Syd Michael: I just don’t want y’all to think I’m being mean. And I know some people think I am. Because you’re sending in support tickets complaining and I’m mean. So I just want you to know I’m not here being mean. Don’t take me as mean. Even though I might and probably won’t agree with what you say I want. Yes, yes, yes, you. I’ll tell you what’s truly my experience and what to expect. We’ll keep it 100 that way. Is that fair? Everybody on board with that. Just want to make sure, man. Just want to make sure it does, man. Thomas, it does make you. Sometimes being honest does make you sound mean, you know? But I just want to reiterate because I wouldn’t. I don’t want people to think I’m mean. And I don’t want people. You know, even if you’re sensitive as hell, I don’t want you. I don’t want you to, you know, think that I’m attacking you. I’m truly, 100% here to leave you a little better than I found you. That’s my whole purpose. So and that’s what gets me up in the morning and it makes me show up every week to these calls. But all right, so let’s see here. What Check. That’s how I would respond. Right. Right. What check? Well, let me tell you more about it. I’m glad you asked that. Let me tell you this. When I first heard about it, it sounded too good to be true. But it’s very true. And let me explain. Right? What are you doing when you respond with something like that? Think about real quick. Let’s get psycho. Let’s get some psychology going here. What are you doing when you respond with something like man, when I heard about it, I thought it was too good to be true, but it’s very true. Let me explain. What would you think with that?

00:15:08 Syd Michael: What are you doing with that response? Thomas, it seems like go to job crusher. He says he’s got two spots open. Jobcrusher.com. Finbay’s trying to get on Bill’s leads. Job crusher.com. Showing empathy, right. Good. Good, Disarming Good one, James. Empathy. Yep. Confirming their doubt and then sharing the good news. You’re closer, guy. You’re closer. What else? All right. How soon can we get started? Right. Let me tell you what it’s really doing. You’re eliminating an objection that you’re going to hear 50% of the time when talking to somebody. Think about it. How many times have you heard? And this just sounds too good to be true, but you hear that after you go through your whole pitch and lay all your cards out on the table. The best way to pitch right the advanced pitching is when you start hearing that. And if you’ve talked to more than 10 people promise you’re going to hear this sounds too good to be true. A lot. Okay. You want to start eliminating objections before people even have them come to their mind. Essentially, when closing somebody because that’s what you’re doing, you’re closing them when you’re closing somebody. Think of sitting in a room in the walls. You’re boxing in smaller and smaller and smaller and smaller until eventually there’s no more oxygen in the room and they’re closed. So that’s what you’re doing with.

00:17:23 Syd Michael: Taking objections off the table to where there’s no other decision to make than Kayla’s do it. So if you’ll notice in a lot of my verbiage and rebuttals right, a lot of my rebuttals include a lot of common objections that I hear every day I go I. I want the quickest path from A to B, so I eliminate them in the conversation. Same thing with when somebody goes, well how long is this going to take, right? I know I’m going to hear that. So what do I do? I immediately let them know. Listen, it can take between seven days and three weeks for the CPA to do their calculations. We definitely don’t want to rush them, so we want them to make sure they do a complete and total full, you know, detailed submission, however. I’ll be honest, the way I’ve seen these things drag out has not been from us doing our calculation. It’s been from the clients not getting their paperwork uploaded quickly. How quick can you get your paperwork uploaded if, if, if, if you decide to do this today, right, what do you do? What, what is that? That’s a double. That’s a double objection right there. Or double rebuttal. What are you doing in addition to putting it on them? For not dragging out. But what else are you doing Starts with a T. It’s part of the road to the sale. What else are you doing? It’s a trial close. You’re not saying will you buy. You’re saying how quick can you upload forms. Nobody wants to buy shit, that’s the truth. Nobody wants to buy anything. So when you say the word buy or any sort of.

00:19:17 Syd Michael: Definitive movement like that, sometimes you’re going to scare people off, even though this is not buying. But if you just say how quick can you get your forms uploaded? It’s the same as saying if you didn’t buy a car today, whose name would you put it in? Here, hold these keys, it’s your car. And if they hold the keys, guess what? You don’t. You don’t have to pencil them. You don’t have to sit there and negotiate with them. You know that they’ve already taken mental ownership because they grabbed the keys. Everybody understand that. You should preemptively say, I know it sounds too good to be true. I thought that too. Yep, I totally agree. Totally agree. And you’re also building up. You’re getting in their bubble, right? You’re getting in their bubble because people like to be around people that are similar to them. You’re naturally going to attract people that are similar to you, right? Did that make sense? Does everybody understand what I’m talking about? I see Bruce said. Roger that, so he gets it. Thank you, Bruce. Everybody on Lauren. Cool. Bill. Thank you. All right. Hopefully, hopefully that helps you. James said it. Perfect. Phil felt bound, right? Thomas says he likes to lower the tone and ask why would you? Why? Why do you say that? I’m with you. I’m with you. Same thing with somebody says man, this is scam. The scam. How? Why would you say this is a scam? Don’t scams take money upfront and then leave. Don’t make Bernie Madoff yet. We’re not asking for any money upfront. In fact, we’re going to do all the hard work and do all the calculations and put up all the hard costs at 1st. And you don’t have to make a decision until you know exactly what your calculation is.

00:21:14 Syd Michael: But let me go ahead and share with you exactly what that’s on our customer service agreement. So that way you know, because we do got to sign that today in order to move forward. However, you don’t have to make a decision on which way you want to go until you know exactly what, what, what your credits are. If you do choose to pay completely on the back end, which a lot of people choose and we’re the only companies that truly offer this full contingency, it’s only 25% now. Please understand that I’ve seen rebates come back as from 20,000 to as high as $3.3 million, and I’ve seen a lot of people that get these bigger credits make sense and decide to go ahead and pay upfront. Let me tell you why you save a substantial amount of money. The fee drops all the way down to 18% and even though I initially, as you probably are with thinking you know what I’m, it’s safe to pay on the back end. If you’re getting a $3,000,000 credit, it sometimes makes sense to save the hundreds of thousands of dollars. That percentage would save you and pay the 18% up front. The good news is, you don’t have to decide right now. Let’s find out exactly what your credit is. Then you can make an educated decision on which one of those ways you want to go. But before you go reading through the C, our customer service agreement, and wondering what it says, I’m just the guy, the guy that wants to tell you right up front. That’s exactly what it says. Fair enough. Are you sitting in front of a computer? Good. Can we get your forms uploaded today so you’re not sitting around waiting too long? Awesome. Let’s get started. Fair everybody with me on that. No deposit bill. We took that away about a month ago. No more deposits. Very simple.

00:23:02 Syd Michael: 1825, that’s it. Well, you can always listen to the replay and write it down and listen like I would be, you know, as much as I would say that you want to be as close to that message or you know, I like the way, you know, because it’s me saying it. I like the way I say it. It might not be the way you would say it. So don’t feel that you have to go word for word on any of that stuff, but understand the message. Right. And does anybody hear the psychology and that whole role play right there? There’s a lot of psychology in it, right. Why am I going ahead and telling them what the CSA is? Let me go ahead and tell you what the CSA is. By the way, we have to sign today to keep moving forward, although you don’t have to make a decision on exactly what to do, but you know we got to get the paperwork up and running. So we can get it moving fast. Remember I told you what takes a long time. People that drag their feet on the paperwork, drag feet on paperwork. This thing can take forever. Let’s get it rolling, right? I’m basically preempting them. If you tell them what’s in the CSA, they’re not as apt to go. Want to read it word for word or have their attorney go over it, You know what I’m saying? Not that I care if they do, but that slows down the process. Remember, sales is the quickest process from A to B. And then I’m sitting there, hem hauling over the customer service agreement and then getting in some kind of pissing match, trying to prove who knows the law better. You know what I mean? All you’re doing is slowing down your deal, slowing down your deal. My job as a good, proper agent is to get them to sign the CSA, upload their docks and get into the Tampa team as fast as possible.

00:25:03 Syd Michael: With no snacks make sense. That’s why I go ahead and just tell them what the CSA is. There’s no reason to go further into that, right? Tell them what’s on the Carfax and they won’t pull a Carfax. Everybody with me on that, give me a Roger that if you understand what I’m saying. Word. Roger said it in caps. Roger that. Good. Hopefully. Hopefully that brings some value to all of Y’all. Does that all make sense? A good friend of mine, David Sprague. I don’t know if y’all know him or remember him or whatever used to say when the path is clear, the decision is easy and that’s the truest statement. Ever. It’s very true. And what makes the path clear? What would clutter the path? Objections. Objections. However, if you’ve talked to enough people. If you talk to enough people, you know we know, we all know I can almost you can almost call me out and say what objection did you hear And when they when you tell me, I can almost tell you exactly what part of the deal they’re in. Because guess what? I know we want to think we’re all unique and individual, but we’re really not that unique and individual when it really comes to core beliefs and core understanding. And we all come to the same complexities, we all have the same buyers remorse at the same time when going through something, right, when somebody gets in, then all of a sudden they’re like, oh God, how are they going to get me? Your defense mechanism kicks in. Well guess what? Everybody has that defense mechanism because the world’s created it.

00:26:56 Syd Michael: Right. It’s just the truth. You got to be cautious. So go ahead and take those. Go ahead and take that rebuttal off and the person’s going to go, man, I don’t know why I like you, but I do, right? And that’s how you get tradeins with full things of gas. They had no intention of ever trading it in. And you know why? They met a salesman, Dame, said Michael. Careful who’s handy, Shake, because I pity the fool. They just ain’t ready. They do it once every three or four years or at once in their lifetime. With this, I do it 20 times a day. They’re bringing a twig to a gunfight. But the path is clear. The sale is near. That’s right, Doug. I like that one better, right? That’s awesome. All right, so any other. Let’s just answer some random questions, I’m sure. If you have any question, shoot. If I got the answer to it, I’ll answer it. But I don’t know. I’ll ask Nicole. And if we both don’t know, well, we’ll actually send in a support ticket and we’ll find out. But how many of you got? Anybody got a question? Objection. Anything they want to get off their mind. Anything I can help you with? Fire away. Fire away. No, nobody has anything. Are you right? In the long ones I get, I want to check with my accountant a lot and then I can’t get back on the phone with them. OK, so you need to hit that objection right on. OK, when somebody says I want to check with my accountant, go, no problem, you should.

00:29:06 Syd Michael: However, what are you going to ask them? Because I probably already have the answer to it and I can help you out. What kind of questions do you want to ask your accountant? Right, your job’s to be Columbo? What are you going to ask your accountant? I might already have the answer to it, right? Or you know, let them know, say yeah, you absolutely should talk to your accountant. However, please understand an ordinary accountant can’t do what I’m talking to you. Most of my competitors do only do lost revenue submissions. However, we do complex submissions. We use attorneys and CPA’s. So I don’t know what you’re going to ask your accountant, but they only know a piece of this. They don’t know all of this. So understand that they’re not going to be able to answer the questions really apples to apples as what we do because they don’t know how to do everything that we do. Just telling you straight up, just telling you straight up. You know, you want to defend yourself. You want to give yourself the best chance. Is there sales calls recorded we can learn from? Yeah, James, they’re in the Facebook group. You have to find them. But I recorded several of them. Unfortunately, I can’t record all of them being honest because people don’t know how to use 3 way on their phones. So I, you know, it messes it up if when I do the sales calls with people, if they can do the three-way, then I’m able to use my 3 way to record. But unfortunately all the time what are your go to CSA bullet points to go over with a customer? I don’t, I don’t go into bullet points with the CSAI, don’t spend a lot of time on it. I do exactly what I just said. Let me go ahead and tell you what’s on the CSA if you want to go completely deferred and I totally understand it, we’re the only companies in the country of all my competition that actually offers a full deferred.

00:31:01 Syd Michael: A full contingency deferred because these things are expensive and quite complex to be honest. But if you want to go full contingency all the way deferred only if you get a credit, you owe us nothing, if you don’t give us, if you don’t get a credit. But if you do get a credit, then it the fee would be 25%. Now as you please understand, I’ve seen credits go from 20,000 to over $3.3 million in the last 18 months and when you get into the millions, percentages equal 10s of thousands. So if you want to save a significant amount of money once you find out what your credit is, you might want to choose to pay the 18%, right? So let’s see here what’s the organization called with the CPA’s at ERTCAICPA? American Institute of Certified Public Accountants. James, good question. Yes. If we have a lock box, we know it’s the purpose of the lock box. It sends us a notice. Brian Hahnemann’s asking does the IRS inform you when they send the checks to the client, we can check on that. That’s also why we got the 20, which form is it that actually allows us to do that. Nicole, do you know it’s 2848 or the it’s one of those forms that that that allows us to do that. I mean until the IRS sent checks they’re saying they don’t have any. So if you have something saying IRS has sent them, maybe we can find them. They do have employees that are afraid of being, you know, let me reach your thing. Fired of being fired if they get paid because they tried to stop the filing.

00:33:00 Syd Michael: And you got a lot of complex stuff, right? How you getting yourself in all these messy deals, sending a support ticket? They can find out if it’s what all’s been submitted. But dude, you do. I mean, how many people get fired trying to stop filings and what kind of crazy crap, jeez man, it was already in a waiting payment does the lock box completion. Mean it is closer. I don’t know. I’ll have to be honest. I can’t honestly because they’re moving that stuff around so much over there. I can’t keep up with it. Sorry, Brian. I would definitely send in a support ticket and see what they can say. Even a CPA accountants have pointed out how the IRS is always making updates changes. Yeah, totally agree. Yeah, Thomas, I saw that too. Thomas was talking about some of the deferred clients, just got a letter from the IRS stating they are being processed and looked for a check in four to six weeks. That’s good news. That’s good news. I mean, I don’t know about y’all, but, you know, I feel like the kid in the back seat of the car going on vacation, going to Disney, you know, I mean, I can’t help but the one to say, are we there yet? I mean, just can’t help it, man. You know what I mean? Oh, Gary Vinder’s got a guy that I deal with who’s cool as crap. I love him to death. His name’s Danny. But, you know, Danny calls me about once a week, you know? Are we there yet? You know, I get it. I get it, man.

00:35:01 Syd Michael: Everybody wants their cash, Everybody wants your cash, all right. Any, any last second questions or anything I can answer for anybody, any good news, any, any accomplishments or anything? If you’re speaking to a new client, do you fill in the intake form on the website or send them the link and let them do it themselves? All right, let’s talk about that for a second, Thomas, because I’m going to be honest with you. I’m going to shoot everyone to be straight on this. The most abused customer is the current customer. Does that make sense, Meaning? So many people and a lot of people do this naturally and it’s just bad, bad business, if you think about it right. I’ll relate it to the car industry just because that’s what I know a lot of and I know everybody’s bought a car kind of can do it. Like when a salesman sits you down and says okay, finance will be with you in a minute and you sit there for an hour waiting on finance and the salesman’s nowhere to be seen. Used to drive me bonkers. You said drive me bonkers. Go sit with your customers. Talk about grandkids, grandmothers, whatever the heck you got to talk about. But don’t go. Leave them alone for an hour and make them feel like. All right, we’re done. We’re over. You signed my paperwork now you’re off. Now. I know you got to go get the car cleaned up, so let them know I’m going to go clean up the car. I will be back in 10 minutes. Can I get you anything while I’m out? Are you thirsty? You want something to drink? Court them. Court them.

00:36:57 Syd Michael: Right. So when I’m speaking to a new client, do I take them to the intake form on the website? I would offer to fill it out for them or I can send you a link and you can fill it out which would you prefer, but I would white glove and me and Ann power on a deal called not too long ago with a customer. The customer let her court them all the way to uploading the documents. It’s beautiful. But when you just send over a link, go okay. Yeah, there you go. Just click that link. You’re not properly doing you’re the best you can do. You’re not putting your best foot forward. You’re not giving your best chance. And then all of a sudden the customer’s not going to answer the phone or call you back in here and go. What happened? Why? Bill’s lead suck. You know what I mean? It’s God you didn’t court the customer, right? You should always court them. Treat them like they’re your Mama. That’s a great, great mindset to have. I want to treat them like they’re my Mama or the way I’d want somebody to treat my Mama. You with me. Hope that answered your question. There’s a great question, by the way. Everybody get that? Let me know. Let me know. Everybody’s with me on that program. Cool. All right. Just making sure, Just making sure. Because I know sometimes I start random. All right? What else? Anything else? Any other questions? Or do you know what Bill Mcintosh’s people say to the leads before handing them off to us? I don’t know exactly.

00:38:54 Syd Michael: I don’t know. I know that he runs up through a series of questions. He makes sure, tries to make sure they have 3 W2s and meet the minimum qualifications that we require. I know that. And listen, I mean, let’s, let’s, let’s get real. Like, you know, I’ve called with a lot of you on these leads. They’re people who just kind of pretty much was told about ERTC and said, yeah, they want to know more. You know what I mean? He’s not, they’re not, they’re not closed leads. So don’t, don’t, don’t think that that’s what they are. They’re not. They require much more massaging and convincing and you got to sell them trust and you got to on board them and you got to get them but it’s a warm person saying I am interested in ERTC. So for that reason alone you know it’s easier to talk to somebody like that than it is talk to somebody completely cold but they are not closed leads. And nor did you expect them to be. And if you wait a week or two weeks to call them after you get them, guess what? They cool off. They cool off. Had several people call me up and go, hey, we got to call my leads. When did you get them? Three or four weeks ago. Well, why are we just now calling them three or four weeks ago? You can’t let them cool off. You need to call them as fast as you possibly can. Let them know that you are their agent. Give them your phone number. Let them know that if they have any questions, whether it’s 5 minutes from now, 5 seconds after we get off the call or five days from now, you can always get in touch with me. I’ll always be here to help you, but let’s get you started right now. You want me to fill it out or you want me to send you a link so you can fill it out? I can do it for you. You want me to do it for you real quick? No problem. I would gladly do that. First off, have you received your ERTC check yet?

00:40:50 Syd Michael: Okay. So you haven’t received anything good. Did you get your first two PPP’s? You did. Good. That’s good news. But you do know you left money on the table because there’s still plenty of credits we can get you with the RTC if we get this process started now, right? Just walk them through the path. Cool. All right. Any last questions, anything else anybody else wants to talk about? I’m in the UK, so calling with my mobile will show the UK Well, you shouldn’t call with your mobile. That’s the truth. You should call the Google number. There’s plenty of apps to get US based numbers. We talked about this a few weeks ago. There’s plenty of ways to do it. Call from a US base number, but totally cool that you have the UK accent. Trust you trust me on that. It’s a plus. We just got a good news. Commissioned received $34,456.62, one account. Awesome. Thanks. Congratulations Donald. I like to see people when they get paid. It’s paycheck Wednesday. Just a little $34,000 little, little hit. Still a little $34,000 little hit. That’s nice. Couldn’t have went to a better guy. I appreciate that, Donald. Good job. He said 30% at work. OK, all right, all right, all right.

00:42:48 Syd Michael: Very cool. What else we got going on? Anything else? How long did it take, Donald? So how long did it take? When did you submit it? Let’s go ahead and calculate that up real quick so everybody can chew on that, if you don’t mind telling us. And if you remember how many W2s they’d love to hear. That said, it was upfront 18%. Oh, they paid 18% up front. Okay. Great. So if they paid up front, like give us that timeline. So you got paid quickly, 42 W2s, Get a pin. Write this down, everybody. 42 W2s, 18% front. Paid in one month, paid in one month. There you go. From the cat’s mouth, you. You know what I mean. Young people. Well, I got to wait until I get paid on one before I feel comfortable doing a second one. I think Donald didn’t think that way. He’s got paid 34 diesels. That’s 18 dugans. That’s almost 7 nickels. Bathroom refurbishing company. Bathroom refurbishing company. By the way, Yep, in one month. Good job, Donald. Good job. How did you, How did you get the lead? Was it a warm lead referral? How did you obtain the customer? Let’s just be transparent here. Everybody’s chewing on this like crazy. Everybody’s saying good job too, Donald. So good job, buddy.

00:45:09 Syd Michael: Think about that real quick. Why? Why Donald’s writing that in. Think about that. You make the decision to show up today, right? You make the decision to put on the gas, to make it happen. Leave it on the field. Damn it. If I’m going to get, if I’m going to fail. I’m going to get beat. I’m not going to fail because I didn’t try. I’m not going to. I’m not going to fail because I didn’t try hard enough. I’m not going to look back with regret thinking, man, I should have taken that more seriously right now today, if you make that decision and you’re like Donald, in one month you can pay next month’s mortgage with 34G Commission. And they’ve been much bigger than that. Of course, they’re some smaller, but they’ve been much bigger than that too. But think about that, making your mind up right now to show up. You’re only 30 days away from a hit like that. Existing company owners, known but very reluctant to move forward, kept wanting to quit. Our support team is amazing. They rocked it. So man, very good, very cool. 34G Commission would pay your mortgage for a year. And most people. Some people, yeah, you agree. I agree. How much was the deal? Well, you got to just do the reverse math on that, Donna. I don’t know how much credit did they get? Donald, do you remember, Sorry to ask you all these questions. 600 grand. There you go. 600 grand. Capali, listen, I’ll tell you 600,000 is a good deal.

00:47:16 Syd Michael: But, I’ll say this, I see every week deals twice, three times that size. I see seven figure deals going like crazy. He says he has another 1.2 million in the works with another group. That’s what I’m talking about. That’s what I’m talking about. Where can we see a list of deals? Well, unfortunately going that we’re not going to press that out because that’s privacy. We can’t just go sharing that kind of information, just being honest. That’s why you say like bathroom remodeler, Omaha, bathroom remodeler, Georgia, you know we got to, we got to be a little bit trans, you know, a little bit cloaked on some of that stuff. What happens when you go to dinner with Uncle Syd? You know we’ve done that the last two days, right? I took them out last week. They had a blast. I took them to this Italian restaurant that I found. They hit a sales goal that we were shooting for. So I took them out. Nobody else is in town, so it was just me. But Luigi owns it. And in fact, we’re doing his ERTC now, right? And but dude, they have the best lasagna you ever had in your life. Like, it’s insane, but all their food’s good there. But anyways, they ended up bringing out one of the waiters was a classical guitar player and so he started, they started, they had a piano and a classical guitar and so they were singing and serenade and all the women at the table. It was really Italian, very cool. And one of the A e’s here. His name’s Tyrell. He’s actually a musician, like, straight up.

00:49:06 Syd Michael: Travels on the weekends, goes and sings at churches, gets paid musician. He jumped up, started playing piano also and singing. So we basically took over the entire restaurant, had a concert there, and tell me how Italian this is. I love it and This is why I took Norma for dinner. By the way, me and Norma was the one that found it, but right before we left, right before we walked out, they gave each of the ladies a rose. Before we that they cut from their own rose Bush. The owner has like this massive rose Bush that is on his property at home and he cuts roses and brings them to work every day to give out how cool is that good times And then so and then this week when Brian and John came in town finally we went over to Del Frisco’s got into their got into their private room and you know. It’s pretty cool. I don’t know if you guys got to hang out with John or whatever, but he’s like a shepherd, you know what I mean? He takes care of us when we. When you go out to eat with John, you don’t order. You can order. If you want something you can order, but you don’t have to. He takes care of it. Like he’ll order like two or three of every appetizer, make sure everybody has one, and then he’ll order like 3 of each steaks, Have them slice them up. Make sure each person has one you know has some so you just need a little bit of everything. We kind of family it up like that. That’s why if you look at my Facebook when I said this is my Duck Dynasty it really is like we totally family it up and get it like that. So Monday we took out all the managers to Del Fris goes into that room and then last night we went to Kona Grill and took all the AE’s and the closing team and I mean excuse me, they are QC people and our new SDR’s.

00:50:59 Syd Michael: We took all of them out. We had two tables of people. The pictures are a little dark. I started to post them, but they were a little dark. But we went to Kona Grill and just to give you the style of Kona, they had a lot of sushi there. They serve avocado egg rolls, you know what I mean? It’s a little bit more of a healthier kick, but delicious, fricking delicious food had some calamari again. Right again John orders three of every appetizer on the table. We ate. We ate like literally. Like it was like Thanksgiving. Like I mean we must have had like 10 times They were bringing more food out, more food out, more food out, more food out. If you want some steak, grab some steak. You want a hamburger. They got sliders, you know like you just eat whatever you want. And you know and we bond. We bond. We make sure everybody understands that we’re real and. We all have feelings. We understand. I want to know about their kids. I want to know if they’re going to baseball. I want to know how they did it at dance recital. I want to hear how they did it. Taekwondo, you know, all that stuff is very, very, very important with employees, especially nowadays. Listen, I’m going to tell everyone of you it’s very hard to hire good people, right? And we hold the bar high like they have to fit and mess with our mission. Are it doesn’t work. Like if somebody, you know, if, if, if somebody, if you open the door, they don’t say thank you, They ain’t part of the team. You know what I mean? Like we make sure everybody’s got good core values. And if you don’t have good core values, you, you pop out of here. You’re just not. We’re not. We don’t even have to run you off. You’re not going to fit in around here. That’s just the way it is. So not the rant, but again, you know, I buy in on buy in, so I bought it.

00:52:50 Syd Michael: Right. We’re trying to create the best atmosphere to change as many entrepreneurs and lives as we possibly can. And I don’t think we’ll ever get an opportunity that’s going to be bigger and more important than we do today with this opportunity right now. That’s the truth. So, all right, everybody having fun? Cool. Yeah, no problem. Nicole rock’n’roll. Everybody cool. Good. All right. Hey, thank you so much for your time. I appreciate you, James. James said he took his wife there, Del Frisco’s, for her birthday. Very cool. Jay. Are you in Tampa, James, or do they have them over everywhere? They got a couple of them. DC All right, cool. Yeah, I’ve got a bunch of. I had my best friend graduated from James Madison, so I know Tyson’s corner, that Hilaria pretty well. Been up around that, that part. Obviously. If any and all of you are any close to Tampa, give me a shout. You’re always welcome. Come on by. We are going to orchestrate another event, so be on the lookout. All right. See you everybody. Thank you so much. I appreciate you.

RPS Training Course Live Training Sessions June 07, 2023

Live Calls

RPS Training Course Live Training Sessions June 07, 2023

(Raw transcription; not proofed for grammar or spelling.)
Click here for Google Doc of the transcript.

00:00:03 Syd Michael: What’s happening? What’s going on? Guy Burton from Minnesota. But the weather is beautiful up there right now because I know it’s hot, hot, hot down here. Hey, Norma, had to go have lasagna again last night. I ain’t going to lie. Good to see you, Paula. Always, Arnold, good to see you. Hey, we got some exciting news today. Super, super exciting news. We’ll share that here in just a minute. I wanted to kind of do a little bit of a little bit of ranting at first. A little bit of ranting. I was talking with the guys on the Monday call, and there’s a rule. There’s a rule of success and that rule, right? 80% of success is what? How many of you already know the rule? How many of you already know the rule? Try it, Arnold. Who else? Who else knows the rule? What’s 80% of success? That’s right, Guy. Original good answer. Norma, but not what I’m looking for. Great answer, but not the not the rule. It’s showing up. It’s showing up. Now, listen, I’m not saying whether you are showing up or you’re not showing up. I’m just telling you need to show up, all right? And you know more so than anybody else knows whether or not you’re truly putting your best foot forward, leaving it on the field and showing up now, talking about showing up, you all know that we have a contest going on right now.

00:01:59 Syd Michael: And I am proud to say a couple guys I knew we’re going to be in the contest, but some of y’all snuck right up in there and showed up and I’m proud of you for that, right? This is a company. This is a groupwide contest. This is not only RPS, this is also with the field agents. They’re on equal playing field, as all of us. We put money up for everybody and we’re paying out every single week if we’re going to go over the standings. If you’re in this, you know what it takes. I expect you to be in the top five every single week. If you’re not in the top five, I expect you to show up and get in the top five every single week. Roger that, everybody with me.

00:02:50 Vanessa Roberts: Roger that.

00:02:52 Syd Michael: All right. Vanessa, you want to take over and I guess share your screen, Do we have the standings, OK.

00:03:05 Vanessa Roberts: Drum roll.

00:03:11 Syd Michael: All right, good job. There’s still 12 hours left, so this is not over. Still 12 hours left.

00:03:19 Vanessa Roberts: And these names are jumping around like there’s been change every day. And we have folks that weren’t even on the leaderboard yet. That climbed up. And if the people on the leaderboard hadn’t got another deal, we would have had an upset and knocked the name off like it is a hair’s breadth between these guys.

00:03:39 Syd Michael: It’s awesome. So, William, congratulations. Is William on the call with us? You’ll see. It might not even be he might be putting in the work. I don’t see him on the call. No. Is Paul with this? Let’s see. Nope. Steve, let’s see if Steve’s with us. No, none of the people that are on this are on this call. That’s Okay, though. We’re they’ll get the replay. I know Bjorn and Paul Baker, they’re across the pond. So it’s probably late for them.

00:04:20 Vanessa Roberts: Netherlands, right?

00:04:22 Syd Michael: Netherlands, yes, I think just South of Amsterdam is actually where they’re at, if I’m not mistaken. And don’t hold me to it, they can correct me on it.

00:04:32 Vanessa Roberts: And they’re a walking, talking testament to the success of this across the, like you said, across the pond internationally.

00:04:41 Syd Michael: And I have to point out like Steve, come, Steve came out of the blue yesterday, right. Came running up into there, call come, moving up quickly out of there. You know, it’s anybody’s game and there’s 12 hours left. Anybody’s game and it’s 12 hours left. All it requires is you for you to show up. All right. See what questions we have real quick. Hang on a second. I apologize. Oh, man, I got this thing going on all man. It attached. I don’t know. All right, I’ll tell you, I missed the dual monitor program. What contest is this, Michael? It’s a contest we released last week. We’re doing it weekly for the entire month.

00:05:41 Vanessa Roberts: All new qualified valid deals.

00:05:48 Syd Michael: Vince asked what’s the lowest rate under 18% that you’re willing to negotiate? Fully qualified, you personally can negotiate down to 15% without even permission. So it always was. Remember it was 15, we moved it to 18, but we gave all of you the authority to negotiate the 15 if needed to close the deal. To answer that question and get it off the table.

00:06:11 Vanessa Roberts: And that’s for the pay up front, not the deferred.

00:06:14 Syd Michael: That’s right. I don’t know what you mean by what is. What about RPS itself? Vince, What do you mean Bubba? What’s the question there? If the deal is deferred, what is the percentage 25%, Paul, we took out the, we took out the deposit. So there’s 18 or 25. That’s it. It’s very simple, very, very, very simple. Cool. That answers your question, Vince. Tell me what you’re asking so I can answer your question. You got is negotiating all our deals to 15 without my input. Well that’s what it takes with this is what is required to close it. And yes, we do negotiate deals here and 90% of the time it’s me negotiating just so you know. Not put the deal to rest if it takes 15 to make the deal happen. I don’t sit around trying to hold gross. I’m not trying to prove that I’m a gross monster around here. I just make deals happen.

00:07:40 Vanessa Roberts: And we don’t offer to negotiate. We state what the fees are, but if there’s an issue, the negotiation will happen. Every deal that comes in is in an open conversation.

00:07:50 Syd Michael: Right. And generally it’s if the customer is not very closed from the agent then I got to step in and close it for y’all. That’s 90% of the time. That’s just the truth. And if it requires negotiation, I do it. So you want me to stop closing your deals for you events, I will. We can put a note on all your deals to let them, let them fly.

00:08:19 Vanessa Roberts: Yeah, that question came up a while back. We had an agent.

00:08:23 Syd Michael: Yeah, we had a similar situation.

00:08:25 Vanessa Roberts: Yes, without my permission and I just had to clarify the fee that’s charged by ERTC Express and you are paid a Commission on that.

00:08:36 Syd Michael: The previous reason why they just wrote and it’s a legitimate request, he said the lowest you’ll go is 15% because my sub agents commissions not on my Commission but on the percentage of the ERTC credit, meaning that if his sub agent is at 10% well. Please understand it’s he’s worried that we negotiate down to 10% on a deal to make it happen and then he makes nothing and the sub agent makes the whole 10%. Am I correct, Vince, Is that what you’re asking? That’s a legitimate question. I get it. I would go ahead and prepare your sub agents to know that if we have to negotiate down to 50% for any reason. Or to 10% for any reason that you’ll split it 5050 with them. That’s what I would go ahead and prepare your sub agents for that because you don’t want to miss the deal, right? But you also don’t want to do a courtesy delivery. I don’t blame you. Makes sense, right? Vanessa, you understand what he’s saying?

00:09:32 Vanessa Roberts: I think so.

00:09:33 Syd Michael: Yep. The, the 25%, Frank, it says what can you negotiate the 25% down to that was our, that’s the 25% now was the 30% just so you know I personally negotiated it down to 20% to close the deal, right. I don’t think if you tell us it takes 20% to close it, we’re not going to push back on it. We’ll sign off on your deal, just make the deals right. But is there any reason we wouldn’t sign off on 20%? Especially if it’s a charity he’s talking about here.

00:10:13 Vanessa Roberts: Oh, absolutely. We would do that, make that happen.

00:10:15 Syd Michael: Absolutely right.

00:10:17 Vanessa Roberts: Now make it be the special case, not the rule. We’ve had to intervene with agents who were just going carte blanche and opening the door with the offer of a reduced Commission. Like it’s a negotiating point, not the. Not an offer.

00:10:32 Syd Michael: Absolutely. Hey, listen, so I’m going to tell you all story just because it relates to exactly what this is and just so you understand and you know, it is what it is. But you know, you know we’re selling Toyotas, right? The salespeople, especially the good ones that sold a bunch of cars, kind of started figuring out about what invoice was on all the cars and started kind of figuring out about what the floor was and what we would take, right. And it never failed. It never failed. Couple people would come up and go, hey, you know, I know this guy or this is a good people, you know, I want to give him a good deal, blah, blah, blah, blah, blah. And sometimes they would quote whatever they knew, right, like 15 995 on the LE Camry for instance, because they knew we would do it right. They would go ahead and quote the customer that before coming to the desk and I’m going to tell you what happened every single time, every single time. And I suffer from this like because I help people buy cars often. And it’s funny, it even happens to me when I help people. If you give them a discount and make it too easy. Guess do you think people think you’re giving them a good deal? No, they don’t. They’ll both. They’ll be like, I don’t know how you got to 15-9, but there must be a reason why they both don’t see it as a valuable deal. You want to know why it takes 3 hours to buy a car? I hope you, all of you, are seated because if you sell them the car any quicker than that, they will all fly off. It’s just the truth. You make them take all three hours to negotiate, to come off 300 bucks, you’re going to have a raving fan customer. It’s just the truth. So be careful, be careful with negotiations. Like Vanessa said, you know, use it to make a deal, not make it the rule.

00:12:27 Syd Michael: Is everybody with me on that Everybody understand what I’m saying. I’m saying this. I’m trying to say this I guess delicately you know what I mean. You all know who you are and some I also know who you are if you drop your pants every single time. Right. It’s just not a good thing. You can literally cost yourself the deal doing so if you’re not careful, okay. So just know that and be careful fair. All right. Give me a rod to that. I want to see everybody’s paying attention. I see a couple people understand. But I want to make sure everybody understands. I’ll wait. There we go. OK, good. Good. Very nice. The second thing is I tell you, man like, hey, Bill. Good to see you, buddy. Hey, Herschel may have a lot of good names here, so. I’m here to tell you like one thing I’ve really noticed and I’m sure a lot of you probably noticed by now too you know coming across with good tonality pace so they feel comfortable working with you but yet also have an extreme empathy on their scenario and situation really truly listening to your customers problems right because as we push and as we grind and as we get down into the. To the final, you know, go over 18 months of this thing, you’re going to find a lot of the deals might have had some sort of self limiting mindset on why they couldn’t do it. I talked to a lady yesterday that sat there and was talking about how she had a funeral coming up and all that stuff. First off, I completely didn’t talk about the deal, totally apologized and sent her my condolences on her funeral. But then I said listen, all you got to do is get the thing started.

00:14:23 Syd Michael: And then we handle everything. So don’t overstress about what you’ve got to do to do this. That’s what our service is, ma’am. My job is to make this so simple and so easy for you, but the only thing you got to do is to get it started, right, is to get it started, so Kendall says. I totally agree with you 100%. Kendall, Kendall, Vanessa and Nicole Y’all See that? Let me tell you what Kendall said, Kendall said. I don’t have a problem with the ERTC Express given a discount to close my deals, but I would like to be recorded in the notes and as to why they gave the discount, I 1000% agree 1000 as well. Absolutely. Communication is key on this thing, man. It’s not fair for anybody to be stuck in a cabinet like a mushroom in the dark, right? So I agree. Now, Kendall, let me shoot you straight. We beat the breaks off of these people here, right? To put in notes. And that’s a human. That’s a human action. And just to be honest with you. Like we even have QA going in and recording and listening to the recordings. In fact, I just talked to one of our top AE’s and the one thing he got wrote up on is he wasn’t doing. Like he wasn’t doing detailed enough notes. That’s what he got wrote up on. He got 89 on his call. That was the thing he got wrote up for. So is it going to happen? It’s definitely the rule here, however.

00:16:07 Syd Michael: Have a little bit of leniency and understand that some people just take the shortest path to the end and it’s the hardest thing and it and you know what sucks? The worst is. The better the salesperson, the less detail they are.

00:16:20 Vanessa Roberts: It’s a different skill set, for sure.

00:16:25 Syd Michael: Yeah, you’re swinging way out of their league. However, however, I will in fact mention it tomorrow, Kendall, and say listen, you know. I’ve got agents out there that are kicking butt, doing everything they can, spending a lot of time on these people. So you have to negotiate the deal. We need to describe why, what and where and when and all the details possible in the notes so they can see it. Right. So I’ll reiterate to how important that is. I agree with you though. OK, fair enough. Doug says it took 15 minutes to buy a 2023 vehicle. Good for you, man. You know, like, well, that’s a whole another conversation. But we even have people come on a lot and go who wants to sell a car in 30 minutes? And they rarely did you sell a car in 30 minutes, even though you could. But rarely did they ever pull the trigger. They all got nervous all of a sudden, all had to go talk to their wives. You know what they taught us to say this is awful. This is the 90s now. Car business has changed. You know what they taught us to say to somebody said I gotta talk to my wife.

00:17:37 Vanessa Roberts: Oh, do Tell, Syd.

00:17:39 Syd Michael: Oh gosh, no problem. When she gives you permission, give me a call. I’ll call my wife and see if she gives me permission to sell it to you. That was the response. I was word. Checked the thing. Talk about.

00:17:55 Vanessa Roberts: Creative.

00:17:56 Syd Michael: Haters. Once that worked. Once I had a guy go, You know what, screw it. I want this car I’m going to buy. It never worked any other time though. One state who hated me after that point. That’s the difference between the 90s car business and today. Today it’s a little bit boring.

00:18:16 Vanessa Roberts: When the fight lose the sale.

00:18:21 Syd Michael: Yeah, win the argument, lose the deal. That’s right. Rule #3. That’s when I learned rule #3. Obviously I learned years after that. But yeah, Thomas has a good question. He says help me understand. If I have a client who’s getting 100K back, we negotiate from 18 to 15. So the Commission will be calculated based on, yes, exactly. Exactly right. Your Commission is based off the fee, whatever the fee percentage is, whatever the fee percentage is.

00:18:51 Vanessa Roberts: Yeah your this all seems.

00:18:53 Syd Michael: Easy. Y’all that can write beautiful literature and poetry. I know math. You know it’s too many numbers like 1815251030. You know you’re hearing all the numbers. I understand. So that’s why I don’t mind explaining it, being 100% transparent. However, at the end of the day, if I say it’s going to rain chicken soup, that’s right. All right. Any other? Any other quick questions? Any congratulations to William even though he’s not on the call about the Jordan and Paul and Paul and Steve right. It’s great job man. I’m proud of all of you now I.

00:19:32 Vanessa Roberts: Got a kick ass our next person like on the rung. His first name is Paul too and I just like if we have 3 Pauls listed on this. I’m just going to laugh all.

00:19:42 Syd Michael: Right. You know Vanessa, I know we talked about via text and I know we were slammed on doing this. But starting the next week, which we have the same contest going on it in 12 hours, right, It starts over, right? Are we going to list the top 20? But give them, you know, that whole thing we talked about, Can we do better?

00:20:02 Vanessa Roberts: Not in Facebook, Yeah, no, I’ve listed them on.

00:20:04 Syd Michael: Facebook. OK, All right. I want people. I want to list everybody who’s in the top 20 so they know if they’re within the striking distance of the top five, because I know I see a lot of names on here that I know we’re in the top 20. That if they only knew, you know, a little bit more push would have put them in the money. Because what are we paying first place? 1200 something dollars, right?

00:20:27 Vanessa Roberts: Yep, I’ve got details and rules. Let me make sure. Can everybody see my screen? Is it moving? Put up. Pause.

00:20:33 Syd Michael: So 12150 dollars, $450 the 1st place. And listen, you can win this every single week. Every single week. So that’s basically an additional 5 grand. Over the next four weeks, right 750 for 2nd place, 350 for 3rd place, 150 for 4th and 100 for fifth, we’re paying the top five people, right? So.

00:21:03 Vanessa Roberts: And then an overall for all of June too. Another 5 grand.

00:21:08 Syd Michael: OK, so then there’s going to be an overall winner, right. Overall. OK, good, beautiful. That’s a great contest. Damn, Brian was feeling. He must have been feeling loving death.

00:21:20 Vanessa Roberts: When he got this.

00:21:21 Syd Michael: Contest because it’s a killer. That’s awesome. And no minimums. Come on, man. Let’s see what you got. Vince, Is there a backlog and closing department? No. We have a deal where the final numbers have been showing for a few days. Days. But the client has not been called yet.

00:21:49 Vanessa Roberts: This it might be that they haven’t successfully connected on the call, not that they haven’t attempted the call, but we’ll look into it for you.

00:21:56 Syd Michael
That’s 90% of the time, yes. This just wants his money, man. He just wants the Commission.

00:22:03 Vanessa Roberts: I want to give him his money, man.

00:22:05 Syd Michael: That’s right.

00:22:08 Vanessa Roberts: It’s my favorite part of the job.

00:22:10 Syd Michael: Right. Vince, so I know we talked a few weeks ago, you’re asking about 25 G’s. Did you get your 25 G’s? OK, all right. Well, that’s good. All right, good. Just want to make sure. All right. Yeah, I actually have this post it note right here. So I’m going to remove this post it note and know that it’s been handled. Good. All right, good. That’s not bad. How many, how many people in their real jobs? Just be honest. How many people in their real jobs are in their careers made $25,000 commissions in the past? I know some probably real estate agents probably have, but a lot of people man, work pretty hard and never even make 25 grand Commission.

00:23:00 Vanessa Roberts: I’ve never made it on one deal.

00:23:03 Syd Michael: You know, right. It’s a nice little hit. I would say that’s more than a single. That might even be a double. Hell, that might be a triple.

00:23:15 Vanessa Roberts: Well, when we got home runs getting out of the park with like Norma, the whole run.

00:23:20 Syd Michael: That’s that right. There was a Grand Slam. Beautiful. James, you said 40K. Randy. Travie, are you staying? Randy. Travis, what’d you do with him?

00:23:46 Vanessa Roberts: Love him forever and ever. Amen.

00:23:49 Syd Michael: That’s right. Do you love them forever and ever? What a talented singer, by the way. Oh, that’s awesome. That’s really cool. That’s just really, really, really cool. Yeah. So hey, listen, I’m excited, you know, $25,000 commissions flying out every single week. But I love watching it happen. I love seeing people that I’ve known for years, actually, you know, receiving this money. Right. I know all of you have worked hard. I know all of you really focused. I know all of you have really made it happen. But you know what? I got to be honest. I know all of you, every single one of you got a little bit more in you, and you know it too, and you know it too. So make sure you leave it on the field, make sure you show up and make sure you make it happen. OK. Fair enough. All right. OK. So Vanessa, Nicole, do you have anything to anything y’all need to go over?

00:24:50 Vanessa Roberts: Well, we will be closing out the contest tonight at midnight and then we’ll have an update for the final winners tomorrow. We’ll pay out through every, so make sure you’re set up. I’m sure you are. And then we’ll start midnight, 12:01 AM this morning. Deals that come in start week, the Week 2 contest. Miss anything, Nicole?

00:25:17 Nicole Heard: No, but we also have a new platinum agent. He just got added. It is also on the Facebook. So we want to say congratulations to Steve Damaris. If I’m saying that’s that last name wrong. I’m so sorry that Steve Damaris has finally closed his 10th deal. He’s got two more in the pipeline. So he’s on the grade at 12.

00:25:42 Vanessa Roberts: Awesome. Well then, Steve.

00:25:45 Syd Michael: I love it. Hey, tell me this. Tell me this how many, if I could get Brian to and I don’t know what he would want to, but if I can really push Brian for us to have another event down here in Tampa. How many on the call thinks they think they can make it But give me a give me a heck yes or yes if you think you can make it or okay. I can do like call me crazy but I feel like those things were so powerful. You know what I mean? Like I feel like they’re so valuable and it’s a great time and I love seeing all of y’all I’m going to push them he actually just they just got back from New York I’m going to run in their offices. I’m going to push for that. I’ll push for that maybe sometime in August maybe sometime in August. We can all melt down here, I was.

00:26:38 Vanessa Roberts: Going to say what’s the hottest month of the year in Tampa?

00:26:41 Syd Michael: I just know July. I got a bunch of things in July I’m going to Reno, In July I got a bunch of stuff. I’m going to Memphis by the 1st week of July. And it is hot. It’s hot and hurt. It is hot. Yes Sir. But it’s OK. We got air conditioned. We’re prepared. We are 100% prepared.

00:27:04 Vanessa Roberts: And y’all aren’t far from the beach, right?

00:27:07 Syd Michael: No, it’s at the end of the it’s in the like if you go to the complex next door offices, that’s where you go to the beach. There’s a whole park there that’s like where the AE’s If they leave to go to lunch, a lot of them go to that beach and hang out and eat their lunch at the beach.

00:27:22 Vanessa Roberts: Wow.

00:27:24 Syd Michael: Yeah, it’s like that.

00:27:25 Vanessa Roberts: So, you’re saying you could have a business expense vacation?

00:27:30 Syd Michael: That’s right. It’s very much a business expense vacation.

00:27:33 Vanessa Roberts: That’s how I like.

00:27:33 Syd Michael: To it’s important. Which is important right now. All right. So has anybody ran into any questions or rebuttals? I mean, you need to y’all want to hear me work through some stuff? I mean, hit me, we’re open. Our big announcement was this contest and there is 3 more weeks, but don’t wait until last week.

00:28:02 Vanessa Roberts: Yeah, Anything we could do to help you get those folks past over the finish line?

00:28:08 Syd Michael: The reason why I say August Guy is because I think we could probably would have another one in January, right? Probably would have another one in January.

00:28:16 Vanessa Roberts: All our snowbirds can come down from the north.

00:28:19 Syd Michael: Yeah, I know. I don’t like to be anywhere up north in those months. By the way, Andre Bocelli is going to be here on December 16th. I don’t know if anybody loves that. That’s Uncle Syd style right there, pretty excited, but maybe we do August and January. I think I’d like to, I’d like to see these three to four times a year.

00:28:51 Vanessa Roberts: Oh yeah, I mean a quarterly session convention reset.

00:28:57 Syd Michael: We got the room. And the technology I know y’all need the tax write off, right? All right. Any anybody run into any sort of odd anything odd scenario in the last week or two? If you did, I wanna I’d love to help you out. How would Uncle Sid handle it?

00:29:26 Vanessa Roberts: I’ve got some news I just remembered.

00:29:28 Vanessa Roberts: Update to the portal with the call reporting syncing.

00:29:35 Syd Michael: I love that.

00:29:37 Vanessa Roberts: Yep, so as of Monday, you’ll see in the comments, when a call has been successfully completed connected from an AE to the phone number on record, our system will automatically populate a new comment that has a date, timestamp, and duration of the call. And the phone number that was dialed to make that call, so anyone it’s we’re addressing the as Sid said earlier, the best sales people are sometimes the least detail oriented and there are times where the calls happen, but the update doesn’t this will alleviate that. Gap of information that the human error element is removed so real time update.

00:30:31 Syd Michael: So real quick, let me just ask you because we talked about this on Monday, is it recording the calls or not?

00:30:36 Vanessa Roberts: It does record the calls, but for security and privacy for the customer, those recordings are only available to internal staff.

00:30:46 Syd Michael: OK. So if I have an agent that’s able to hear the recorded calls, should I tell you or should I let them?

00:30:51 Nicole Heard: Please, I already. I already told her Syd. That’s why we took.

00:30:55 Vanessa Roberts: That’s why we.

00:30:56 Syd Michael: Took it away there.

00:30:58 Vanessa Roberts: Was about an hour on Monday and it just happened to be between 11:00 and 12:00 where our technical team was making some small adjustments to that feature and the recordings were available across the board. But now if you click it is a link. The word here could display as a link but if you click it, it says unable to.

00:31:19 Syd Michael: Yeah, I mean, listen, I understand the privacy reasons and we always we why it’s Trump’s all. But man, it sure would be cool if they could have recorded or listened.

00:31:27 Vanessa Roberts: I know, but a right click of that link you could share it with anybody in the whole world outside of the portal, so.

00:31:37 Syd Michael: Let’s see what guys got something here, he says. I have a nonprofit with 100 plus employees. Funding comes from Head Sorry, which is a federally funded, and think they might have to pay some of those funds back if they get a refund. They don’t want to pay.

00:31:53 Vanessa Roberts: Them federal funds.

00:31:55 Syd Michael: Yeah.

00:31:56 Vanessa Roberts: They’re worried about double dipping.

00:32:01 Syd Michael: Yeah, and doing private, doing private school needed, OK, said I was going to sign up with Bill Macintosh and this call center. Do you still feel this is working? Yes, it is working. However, speed the lead, speed the lead. And let me tell you where people are falling short on that Bill. Let me tell you what people are falling short on it. Let’s just talk about it for a second. People are falling short that are calling up, telling the customers their link and saying if you if you want to do it, go to that link and fill it in. That’s a huge mistake. Huge, huge, huge, huge, huge mistake. You need to hold the customer’s hand as far through the process as you first possibly can. You need to give them your number. Let them know you are the agent if you come up with a question 5 minutes from now or five days from now. If you need anything, I’m your point of contact. Please give me a call. This is my number. Go to this link. Are you in front of a computer right now? I’ll do it with you to help you get it started. Because let me tell you, the only thing that slows these things down is you uploading your docs. If we can get your docs in, then I handle everything from there. You don’t have to worry about it. This is a very white glove service and that’s why we prefer to treat our clients and we’re here to white glove you. We just got to get it started. Do not leave it on them to get it started. Walk them to the water and ask them to drink. Does that make sense? Does that make sense? No. Weeds good. If you don’t, if you think it’s going to magically fall into the I Bought bucket straight up, right?

00:33:41 Syd Michael: You don’t want to just impress a client. You want to amaze a client. That’s what I tell myself every time. Like, what can I do to amaze this person, right? Because a lot of times you’re talking to people that, you know, they started hammering out tons of leads in the Virgin Islands and stuff, right? And you know, a little bit of a different culture than us here. But you know what? You know what behavior that all cultures understand respectful and courting and when you respectfully court them through the process. That you will create Raven fan, right. And you will amaze them. It’s very, very, very, very important. Yeah, it’s cold lead. Well, I mean what do you consider, I mean if somebody says they’re interested, I would consider that warm. But it’s still definitely, you know, you got to walk them through it. You got to walk them through it, that’s for sure. John says the president of the school says he needs to talk to the board first. Yeah, yeah, you’re probably right. Any sort of nonprofit organization, right? I still don’t see anything in Legacy in my portal. How long until we should see the deals in the portal? Should.

00:34:59 Vanessa Roberts: I speak to that.

00:35:00 Syd Michael: Yeah. Go ahead.

00:35:01 Vanessa Roberts: Sure. So it was a two step process. We had to manually upload all of the legacy deals and they’re in there now. Now we have to go back and go into the deal and match it to you as the referral agent and once that match is done, then it’ll appear in your portal. So we’re doing that as quickly as possible, but the moment we come to your deal and we list you as the agent, then boom, you refresh the portal and it’ll be there. So we are close.

00:35:29 Syd Michael: Very cool. Always adjusting. Always making tweets right to try and better the service. That’s all. Does it mean we’re perfect? Does it mean we do everything right the first time? Not always. We intend to be right the first time, but not always. We are getting it tweaked in.

00:35:48 Vanessa Roberts: Never stop trying to be better. That’s my rule.

00:35:51 Syd Michael: That’s right. Yeah. Just so you know, I’ll be transparent with y’all a little bit of sort of a change that we did that we’re trying out this. Just recently with the AE’s. So we actually looked at the data and looked at people that were good at completing files and looked at the people that were great at just doing the welcome call and we separated those. So now they get an AE that’s really, really good at getting the welcome call and getting them started that has a really high close ratio so to speak on that. And then they get transferred to a partner, they partnered and then we have, they talk with an AE that has proven over the last four or five months to have the strongest close percentages. So we just we kind of we almost created like two men or two person AR teams. Does that make sense? Does that make sense? All right. Also, and I know we’ve talked about this a few times, but if you are a Platinum agent, be looking for us to reach out with you and setting up a slack channel to assign you a direct, a direct team, just so you know. All right. What else? Any other questions? If not, I want to respect your time, but we’re going to get back to work and let’s.

00:37:22 Syd Michael: Let’s hammer out this contest and let’s make that 1200 bucks at least. Get into the hundred. It’s there to snake. It’s there to take. We need, we do. We need to talk about the lion and gazelle story. We’ll talk about it next Wednesday. I’m going to teach you all about the lion and gazelle. Maybe you could give the great closers a voice recorded for the notes. The voice is for the notes. Yeah, good idea to speech. Yeah, that would be awesome.

00:37:59 Vanessa Roberts: You know what? I’ll look into transcription services.

00:38:03 Syd Michael: Yeah, let’s check that out.

00:38:04 Vanessa Roberts: I can’t make promises, but I’ll talk to tack.

00:38:12 Nicole Heard: One more thing, I just thought about this too. Sid, since we have the RPS members on, we don’t necessarily have a field agent on, but. One thing that I did see in these numbers, when we’re tallying the people that are qualifying for this contest, if the clients are not entering the right amount of W twos, like if they’re just entering 20/23/2022 or. 19,000 that particular client won’t be counted because system wise they don’t qualify. So if you’re talking to your clients, you want to tell them when they’re entering their W twos, even if they don’t know the exact amount. Try to get as close as possible because it’s hurting your numbers If you’re trying to win this contest. Just FYI, Yep.

00:39:01 Vanessa Roberts: Yep, Yep. Does that make sense to everybody? Because it’s not considered a qualified deal if it’s under 3 W twos. Great point, Nicole or.

00:39:16 Syd Michael: Over 500? Yep. Yep. All right, well, cool. If nobody has anything else, I don’t. I don’t see why we should hold anybody on that. He was 25% really confused my client because he was told 18 and 25. Kendall. They. I don’t know how that would have happened, but it’s possible because that is, we go in and manually adjust it. You know what I mean? So sorry, man. There is that has been fixed. It’s been fixed it. One of the other agents caught it and I went in and fixed it. I’m not sure how it got changed, but it’s been fixed. Yeah. Yeah. I mean, there’s no way to make everything 100% AI. Yet if so, then we all wouldn’t have jobs. So. But there’s going to be a little bit of human error. And it does happen. And it sucks when it happens to you, but it is what it is. All right. Hey, everybody. Let’s rock’n’roll. Thank you so much. See you. Thanks, Nicole. Thanks for that.

00:40:21 Vanessa Roberts: Thanks, Nicole.

00:40:22 Nicole Heard: Thanks. Bye.

RPS Training Course Live Training Sessions May 31, 2023

Live Calls

RPS Training Course Live Training Sessions May 31, 2023

(Raw transcription; not proofed for grammar or spelling.)
Click here for Google Doc of the transcript.

00:00:15 Syd Michael: I’m going to unmute a minute early is a minute on time. How’s everybody doing? How’s everybody doing? You see a guy. Arnold, Gran, What’s happening? What’s happening? We’re going to let everybody kind of fly in here. Good to see you, Richard. Everybody’s flying in now. Hey, Doug. What’s up, buddy? We’re going to let everybody get in here. Seems like some people are showing up like it’s a BBQ after last weekend, right after Memorial Day. Hope everybody had a good Memorial Day. How many of you got to go to the beach? How many of you got to go to the beach, and how many of you got to barbecue? How many of you barbecued something? Cooked something on the grill or the smoker? Each Nice barbecue in Texas. I love it. They call it brisket. In Texas. Both. I live on the lake. Oh, that’s even better. There you go. Yeah, I lived on the lake for years up in Atlanta. Man, I miss it. Sometimes I miss it. Colorado, Are you going to the Nuggets game? Richard, I was just looking at tickets here in Miami, a little too rich for my blood. I’m just not that big of a basketball fan, you know what I mean? There you go. What? That’s a good move right there.

00:02:11 Syd Michael: Close to his grandkids, he said. That’s good, man. It’s funny, grandkids and I don’t have grandkids. I can’t really even talk first person. But I can see how, you know, my mom and how my friends act when they have grandkids. Grandkids are completely different than your own kids, right? Grandkids are actually perfect the way I feel as an uncle, right? I always just wanted to show up my Ferrari, buy them an ice cream and then leave. I used to say that growing up. Anyways, yeah, even the bad things, they do seem cuter. Yeah, I totally agree. Totally agree. Yeah, I can’t imagine growing up nowadays. I don’t know. I don’t know. You know, I guess my grandma and grandpa used to say the same thing. They thought we were crazy. You know what I mean? I guess that’s just a sign of getting old Whenever you think people are going crazy, maybe. I don’t know. It’s hard to justify sometimes. I don’t know. I mean, change is hard, right? Donna says if she’d known how wonderful grandkids were, she’d had them first. Yeah, I agree. I agree. I love my granny. You know, we weren’t well off. So you know, like vacation for me in the summer or even spring break was going to my granny’s, we go stay a week at Granny’s, you know? And yeah, I come from a somewhat of a pretty poor family to be honest. We would eat what was called funky chicken and I loved it.

00:04:07 Syd Michael: Funky chicken was delicious. But as I got older, I learned what funky chicken was. Funky chicken was those rabbits I was petting earlier. My grandparents would raise rabbits for us to eat. It is what it is. Every Sunday. We have the grandkids over for the day. That’s awesome. Yeah. When I lived up in Atlanta, you know, around, I had a lot of friends, you know, from high school and stuff like that. I travel too much now and obviously, you know, I’m a loner, but compared to Atlanta, you know, because that’s where I grew up. But I would cook, I would cook, start cooking, you know, around 2:00, o’clock every Sunday. And it was an open invite. And sometimes I’d have five friends show up, sometimes I’d have 1015, you know what I mean? But they were always invited over on Sunday and for me. I just, you know, I enjoyed cooking that much and it’s, you know, it’s easier to cook for a number of people than it is for one or two, you know. So, you know, I always had fun, always had fun. Hey, Bruce, what’s going on, buddy? What’s going on? All right. So our new for manager Stevens, who’s freaking awesome by the way, broke his record yesterday. And I threw up a bonus to get everybody excited that there’s this Hiller pasta place that actually I took Norma to when she was here. And so I’m like, if y’all, if y’all beat the number, I’ll take you all the vena pasta. And they crushed it. They crushed it. So the momentum, you know, is there. Like, I love it. Like for the last two weeks we’ve been.

00:05:55 Syd Michael: The floor has been slowly gaining momentum, gaining and then I’m gaining momentum and moving up. So I don’t know about y’all, you know I’m a little bit of a gambler at times. You know, I’ve done some sports betting in my life but I’ll bet on that momentum over championship team any day of the week. I love momentum and I’m going to tell you right now in Tampa we got that momentum right now. Feels good. Which leads me into, which leads me into listen and if I ain’t talking to you, you don’t have to listen. But if I am talking to you, listen very well. It’s easy to get complacent. It’s easy to lose focus, right? It’s easy to, you know, there’s a lot of white noise, a lot of stuff in your face, a lot of information out there, right? It’s easy to get sidetracked. We have a limited time of this being available. I’m watching people make life changing money. Right now we’re paying out insane commissions, insane amount of commissions. Don’t look back and think man, I wish I would have rocked, right? Make sure you take advantage of it. Get involved. If you need help, reach out to me Please. Right. You know, I’ll do anything I can for each and every one of you. Hang on. I’ll see some big questions. Oh, hang on. I wanted to mention this real quick because we need to figure out how many days it was. So I had to deal yesterday. I was checking out for somebody. It was. It was filed on December 9th, December 9th. Somebody drew a calculation of this and they act. I don’t know how the IRS said they got their money on Monday, but they did. They did.

00:07:49 Syd Michael: So Monday would have been what? Let’s see what day that would have been. So let’s just figure the 9th. So 1-2 hang on one 234 just under five months. So four months and three weeks, four months and three weeks. That’s cool. That’s something to know, right? I’ve seen them come in quicker. I’ve seen them take longer. But that one, I know dead dates. You know, like dead on dates. I just want everybody to know about it. Let’s see what you got. Hey, Christy, always good to see you, Prospect. You started in December and declared dead in the portal, kept in touch, and now they’re moving forward. That girl. That’s what I’m talking about. We had a client yesterday, a member called in, we did a DFY on a dead deal. Also the guy was impossible to get in touch with and we resurrected 100 plus W2 deal yesterday. So you know, never, never give up, right? Just because they’re not just because they don’t ghost on you doesn’t mean they went and worked with somebody else or don’t like you, right? Syd, can you please give me the e-mail or contact info to find out what’s going on with two deals? That’s a ERC.team/ support. You want to send that in to support? What?

00:09:34 Syd Michael: So the good news is, like, I just told you, the one deal that we talked, I looked up yesterday, December 9th, and they just got their check. But, you know, I get it. You know, especially I got one guy who wanted Bitner’s friends that I’ve kind of got in a relationship with because I’ve kept in touch with him. You know, he’s like it. You know, he reminds me of we’re talking about grandkids, right? What? What are they saying in the back of the car when you’re on vacation? We there yet? I get it. But remember if you told them it should be 6 to 9 months, although it could happen sooner, but if I quoted you that I would be, you know it’ll make a liar out of me. But just expect 6 to 9 months. Nobody should beating the brakes off of you in four months or even five months. Yeah, right, Michael, I agree. It’s weird. It’s weird. It just didn’t seem like it would have said five months. Here. I’ll text it in here for you. ERC dot team/ support. Oh, but I just said a deal of his that was submitted December 22nd just got their checks. All right. I mean, that’s smoking right there, right? No, Cynthia, that’s not who I was talking about. But that’s good.

00:11:38 Syd Michael: Okay, December 6th. Okay, but it’s still five months. Connie, just so you know. But I do understand, so I know I’ll just be transparent about it. So there was a time when they moved our closing department and they deleted the phone numbers and re-created Kick C numbers for them. The issue that causes is when somebody was talking with a closing agent and they call back, they get a disconnected number which freaks people out. So I get that part, trust me and you know, I get that part and I’ve talked to hundreds of people having to explain that just so you know, I would freak out, especially if I paid up front. You know what I mean? Like I get it. So but yes, sending a support ticket to ERC.team/ support and let those girls jump on it for you. Cynthia said Ronald. And I’m just going to be transparent here because we’re all friends. Ronald was starting to be an asshole, but when he called the IRS and got the good news that he was getting it May 29th. And June 6th, he was jazzed. There you go. So May 29th, was that not? Hang on. May 29th, right? Yeah. May 29th, which was on Memorial Day. It’s the weirdest thing in the world. It’s like, yeah, yeah, My guy got all six of his checks on May 29th. By the way, the deal we looked up, right. Well, you must be watching Shark Tank, Connie. I see the same, same TV spots. I think they’re kind of weak, though.

00:13:30 Syd Michael: I wouldn’t call that commercial. Would you? Would you be honest, if you owned a company and you saw Mr. Wonderful talking about Wondershare, like I think they’re weak, weak, super weak. Yeah, super weak. I like things, I mean just to be transparent and to share with you. I like things like, you know, I know we got to be professional and compliant and all that stuff, but I really like things like. You know where you told you couldn’t qualify let the experts give you a real opinion or you know, I like taglines like you know, you know you left money on the table. Let me, let me, let me pick it back up for you. You know I like to be pretty aggressive and to the point what people are going to think about the whole you know you could be eligible up to $26,000 per W2 employee. You know, that’s white noise to me. Like, I wouldn’t even listen to that. I think you got to hit something. Well, what Bud Clark says, right? Have you received your ERTC check yet? I love that, Right? Because it immediately puts their mindset. You know, it immediately frames where you want to be. What, like I receive a check? Who doesn’t want to receive a check? First off? So if you want to talk about how to get somebody’s attention and with, you know, what is that? Have you received your ERTC check yet? 7 words. That’s the most effective. 7 words. And I’ve been using it. I’ve been using it. Ain’t a lot, Bud. I’ve been using it to give credit. Bud Clark is the one that shared that with us one week. I’m not sure if all y’all were on that training or not, but if you were, you probably heard it. But it’s great, he says. It’s a good subject line for emails too.

00:15:26 Syd Michael: Think about it in seven words. You’re telling people. Exactly. I mean, it’s awesome, right? It’s very simple, very quick. Everybody likes to receive checks. What do you mean, I didn’t receive a check? Right. So. What was it, Connie, tell me this. What was it that made you think that the TV spot was good? On CNN and I watched squat box and stuff like that. So I think I saw some of those. Some of them were better, lot better than Mr. Wonderful’s. I think Mr. Wonderful’s are awesome, awesome are just awful to be honest. What was it that made you think it was good? Freshly done. Gave a bunch of info. Okay. Yep. Well, I tell you what surprises me is how many people, how many people Right now it seems like a lot of the deals that I’m, you know, jumping in on with members and closing, a lot of the deals showed interest prior to this but are just now. Like, I got to get this done. I get, you know, it seems like it’s time now, right? You know that that tells you that there’s tons of still big business out there. You just got to engage. The most important part is to gauge and empathetically ask them and find out have they received their check yet, Right. Have they received their check yet? And they’ll say I talked to one company and you know, we listen to them.

00:17:15 Syd Michael: You know what I mean? And empathetically let them know, man, I’m so glad you didn’t go with them. Because let me tell you the difference between us and them. So glad you haven’t made that mistake yet, right? And truly, tell them, tell them the difference. Let them know what it is and what we do. Often imitated, never duplicated. Right. But the majority of them out there, as y’all hear me say this every week, are only doing lost income, you know, lost revenue, lost revenue, which is weak, it’s watered down you. You are in a position to do much better than that. In fact, in fact, so much better than that sometimes, sometimes, not often, but sometimes people freak out. They freak out. I don’t know how you got that number, Connie. I don’t think you really got to go back and watch all the trainings. Just so you know, she’s saying she’s had some issues and actually disconnected from the program for a little bit. I don’t think it. I don’t think it’s so much that you need to go back and watch all our live trainings. It might be a good idea to go through our onboard training that we just released. So that way it kind of refreshes your the basics. But the most important thing is engage. Don’t need a stranger without them knowing who it is and what you do. That’s true in all business by the way.

00:19:10 Syd Michael: Throwing all business that’s why part time marketers just being honest, part time marketers and full time marketers, you’re at such a disadvantage because a lot of part time marketers maybe have a full real job where they can’t really stand up and scream at the top of their lungs what it is they do out of fear that they might affect their current career, right? And being a full time sink or swim marketer, right you’re able to you’re able to. Jump up. You’re able to jump up and you know, screaming at the top of your lungs, right? People are always going to have more success when they’re engaged. It’s just a fact, just a fact. Just last month we paid a single Commission to one of the members for $171,000. Now that was a hit. That was a good one. Right. And we’ve had other six figure commissions paid out, other heavy 5 figure commissions paid out. But the main thing is, and I hate to sound like a jerk, but I’m just going to keep it real. I want you to go through every product you’ve ever bought. I want you to think of every marketer you know. And I challenge you. I don’t care, go all the way up. I challenge you. To show me another product or another marketer that’s paid anywhere near those kind of commissions to people that are actively involved anyway. Anyone. Anyone. Are we going fishing? Because I hear crickets. It’s just the truth. It’s just the truth. So now it comes down to what are you going to do?

00:21:08 Syd Michael: With your time, what are you going to do between now and, you know, April of 2025, right? What are you going to do? You know, sometimes, you know, I released a course called Mastering Direct Mail about 10 years ago. Well, it might have been nine years ago, right? I had guys make 1520 grand ribs, you know, which was nice but not as consistent as this. We did, Ryan, I did a course called Local Lead Driver probably 10 years ago. You know, we had over 300 income testimonials. Lots of success, but nothing like this. Nothing like this, right? You remember that one, Doug? That was my creation. I liked it because it was easy fulfillment. Easy fulfillment. And you know, you think about it, right? Like I’ve always loved the idea of lead Gen. because that’s ultimately what leads to what money. That’s why when you know, I saw this opportunity, the ERTC I was like, this is a nobrainer because this is leaping over any service, leaping over any consulting, leaping over anything that they’re doing, any advertising, any radio, any TV, all jumping all the way to getting customers all the way over getting customers to get into the money. Like talking about clearing the table and taking you straight to what matters cash.

00:23:02 Syd Michael: That’s why I knew this was a perfect offer. Next to this I would say lead Gen. I would say lead Gen. some sort of effective lead Gen. right. So when you speak to somebody on the phone, right when you reach out to him. Right. And I highly recommend anybody that has signed up in your portal where they went dark, old, gone. Whatever’s happened, you need to reach back out to them again and until they say no, I’ve already did it or I’m not going to do it, or I went with another company or whatever until they give you a dead, real dead reason. I would be beating the phones up, getting in touch with them. And until they tell you no, I’m done. I can’t do it because I’m watching it day in and day out, people reaching back out, even ones that they submitted where our AE’s were calling them and call them until they couldn’t get in touch with them anymore. And then we moved them to the sale because I mean, we can’t, you know what I mean? I mean they only call somebody so many times, right? Moved them to sale. Some of those are coming back alive. So reach out to anybody that ever showed interest, low hanging fruit, Anybody ever showed any sort of interest? If they fogged a mirror, reach out to him. Say, hey Syd Michael, ERTC Express. Just wanted to reach out. I know we talked last April, right? I was hoping maybe we could help you. Have you already received your ERTC check yet? You haven’t. Great. What happened? Why? What is it now? You’re Columbo, right?

00:24:50 Syd Michael: But you’ve got to create that engagement. Nothing in life happens without engagement. Not friends, not education. And sure as heck, not marriage. You got to get engaged, man. It’s just the truth. It’s probably the most powerful word, I think in business is engagement. All right. So right now tell me this, tell me how you’re whether you’re cold calling, whether you’re PPC, whether you’re doing LinkedIn, whether you’re doing Facebook ads, whether you’re doing cold e-mail. Tell me how you’re prospecting right this second. If you, if you would tell me how you’re prospecting right now, I’ll give you all a second to answer that. All right. Michael said e-mail. Nice. All right, so I’m just going to read all these so everybody can hear phone calls. e-mail. Blossom leaves LinkedIn warm. Got some engagement in the chat room. Good job. LinkedIn. e-mail in person, text, then call. I like it. Cold call. See. What else? Emails. Calling. Automated system? LinkedIn. Social media? Warm and cold e-mail? e-mail. All right, now I’m going to ask. I’m going to ask one other question. One being to 10 Being committed like a super freak, right?

00:27:07 Syd Michael: One being 10. Being over the top. Committed, obsessed. Giving it everything you got. Leaving it on the field. Be honest. What? Where, how, how much intensity are you taking to the game right now? Give me the real number. Give me the real number. I won’t mention your name and the number, but I am going to do it right. 9687, Appreciate the honesty. 4 minutes of four. Intensity of six. I’ll take that all day, right An 85I won’t mention names, but PPP recipients called did. You’re talented as heck, man. You’re great on the phone. I’m not mentioning your name out of respect, but you should be. You should be crushed and I can’t believe you say A57. Honestly a six needs to be a 10. I agree 8 Today going up. I love it. Two because of warnings from the government. Come on man, come on, come on 1st off. They’re not talking about us, man. They’re not talking about us. You get a chance going to the New York Times. We just got written up in the New York Times. They’re not talking about us. They’re talking about a lot of our competitors. And you know what? They’re right. A lot of them are not doing the right thing. And then they are screwing people over. But you can’t live. Hey, there’s also, you know, there’s also going to be aliens soon. You can’t live in fear you’ll be ready to die.

00:29:06 Syd Michael: Worst case scenario, you move abroad. Don’t threaten me. With a good time. I’ll jump on a plane in a second. Nine. All right. I love it. Nine. Since I get paid back for money. I spent it. There you go, right? Coming on too strong as a red flag. So trying to figure out the sweet spot. No, no, no, no, it’s not a red flag. Let me ask something. I’m going to debate this with you. Let me ask something because I’ve had this happen to me at a Porsche dealership actually, right? If you walk onto the dealership, right, and the salesman looks at you and then doesn’t ever help you or. You walk under the dealership and a guy comes up and goes, Hey, can I help you? Yeah, I’m just looking. OK, great. Well, let me know if you see anything you want, You know, well, actually, what they’re supposed to say is great. What are you looking for? I don’t know yet. Well, great. If you see anything that you’re looking for, let me know. Blah blah blah. I’m here to help you. Waits 20 minutes and comes back over to you. Hey. Hey, did you see anything you like? Right. It gets a little annoying. Little annoying if you told the guy. Hey, man, I’m just looking. I’m not sure I’m letting the wife, you know, blah blah, blah. However. What’s more offensive? That guy or the dude that looked at you, pulled down the newspaper, saw you and put back up the paper, didn’t even acknowledge you? What’s more offensive? Be honest, what’s more offensive, right? Ignoring you, man.

00:30:54 Syd Michael: Yeah, made me, made me get in the car and go buy a BMW. You know why? Because they were open. They were open until 9:00. I was going to go buy a car somewhere else, screw the guy at Porsche and keep the car, like, anyway. And he changed that bikes off after 25 years, right? Antoine said he’s had that happen. You know, I don’t know about you, but it offends me, right? There’s nothing wrong with pure intent. Of asking for business, asking for somebody’s business, right. There’s nothing uncool about it. There’s nothing offensive about it. There’s nothing wrong with asking for somebody’s business. And I’ll go even a step further and I don’t have any deals you’ve done. Hopefully you’ve done one and if you have done one and you have seen the look and the smiles on their faces, the gratefulness, how much they appreciate you. Thank you so much. Owe you a steak dinner. Sit. I can’t believe this. You know, you did what you said and what happened. When you experience that, when you know that that’s what you’re delivering to these people, you definitely won’t want to tiptoe and feel like you’re bothering them or overselling them because you could change, change, change their lives, man. James, it’s funny you say that. Talking about a. Got ignored because he was 17. We had a guy come on our lot back in the 90s who was told to go get his mom. He was looking at a Grand Cherokee and it was Steve Avery World Series picture for the Braves. But he was 17 when he was doing it, you know, can’t judge the book, right? I did the same thing and now he’s Chevrolet. I had a guy come up on a bicycle and I’ll be honest, I treated him like, you know.

00:32:51 Syd Michael: Yeah. You’ve been talking to what we call them the car businesses, Bogues all day long. People can’t afford what they’re looking at. And I made the number one mistake. I treated the guy like a bogan. Guess what? 830 weekend, Strongest Beacon score I’ve ever seen, right. That’s what you get for judging customers, right? You can’t, can’t do that. Right. I’ve had. I can’t. I can tell you hundreds of stories where. Yeah, I’ve learned that lesson the hard way. Learned that lesson the hard way. Even going and talking to dealers. I was selling a direct mail on some lead stuff once and I was with the guy we were going out and I went to go buy this one dealership and I’m like, I mean all they got is work vans. You probably don’t sell nothing anyway. Boom walk in one of the largest deals I ever did. It was awesome. It’s the right message with the right guy at the right time and the mistake that was being made is I was putting that self limiting doubt on myself. Based off the inventory, like, you know, talking about getting too smart for my own good, like, what was I thinking? I made another mistake. One time I quoted a Chinese restaurant 6500, for a website thinking I was getting all the money. And when the lady said we’ll do it, she said I thought it was going to be three times as much. I can’t believe you’re giving me this much of a deal. Like, I judged. I judged. You know, I thought, man, they ain’t no way they’re going to have 18 grand spent on a website, right? That’s right. Bud says when a business owner gets his or his checks, it’s life changing for them and you. You’re exactly right. You’re exactly right. But hearing the appreciation from them, like.

00:34:46 Syd Michael: It almost ignites that fire that anybody who hasn’t gotten their ERTC check yet. Well, dude, you’re going to want to hear this like you want you. I can’t believe nobody’s took the time to share with you this, right. Like, same thing. How many times You called a buddy up and they’re like, how you doing? I’m like, hey, man, I’m, you know, I’m crushing it. Well, what are you doing? Thanks for calling me. Thanks for the tip. Thanks for the stock tip, right, To be honest. If you’re a real friend, you should want all your friends to understand this. Please make sure they’re getting taken care of. You know, maybe even if they’re not, you know, maybe they’re not getting it from you. But if you’re a real friend, you would want to make sure they’re at least taking advantage of it, right? That’s what a real friend does. For that alone, you should be calling all your friends and making sure they’re handled. By the way, do you know anybody else that maybe could use this right now? Right. So all right, all right, all right. All right. I got a few minutes left. If I had no answer to any of these questions, you have any wild questions or random questions you need to answer to. Let me help you if you have any questions, any questions or any that I missed. First of all, today everybody understand what I was talking about. Like what I’ve been saying or am I just ranting? I want to make sure we’re all on the same page. Good. Hey, Paul. Always, always a pleasure seeing you. Roger that. Good. Who do we send a referral contest info?

00:36:49 Syd Michael: Ah, beautiful man. Got a $1,000,000 that close from a referral for the $250 gift cards. Send in a support ticket. Send in a support ticket, bud. I got, I got your I got your bird dog on that. I got the bird dog and I’ll send you a 250. Get you a new sandwich. It’s your new Cleveland sand wedge there, Bud. Or maybe a brick of some 9 millimeter, whatever you can get for 250. That’s right. You’re exactly right. Can we hear a few of your recent closes, closed deals? Well, it’s weird. I was like, man, I haven’t talked with you yesterday. I did a deal with a gentleman. We resurrected a deal that was an auto glass manufacturer right out of the Midwest seeing a lot of child cares, right. It’s funny how you attract people that are like yourself. Right. I’m, I’m, I’m proud of Bud and Leonard here. Good choice, good choice. But childcare, nursing homes has been really successful. What else we talked to?

00:38:33 Syd Michael: Well, I keep saying this and I know I told. I told Paul Baker about it. He was asking me and I said bro, electrical engineering firms, trust me, Electrical engineering firms. And I’ll tell you the reason why I say that is because I met a gentleman who owned one electrical engineering place that’s well over 7 figure credit. And I think you know thing I already told you all this, but I actually. You know hey, ABC, right? I was prospecting in the high limit blackjack room. Sat at the table played with the guy for a few hours and you know better. Boom, better Bing. Sign them up. Let’s roll. It was a very simple close guy. Had no clue of the ERTC. By the way. What? Verbiage wise what was the objection that you had to overcome with the. With the. The one yesterday, the automotive glass, the guy would just fell off the map and actually they sold the business. They sold the business and he just had a few questions, right? With the childcare in the nursing home that people just wanted to, the people just wanted to hear empathy, right? They just want to know that you’re listening to him, right? They just wanted to know that you’re listening to him. It goes a long ways, right? It just goes a long ways. You just want to be heard, right? And you know, I tell people like all the time, like, I make it very, very clear. Listen, when we get off the phone, you’re probably going to think of the three or four questions that you were meaning to ask the entire time. If you’re like me, I do that every time. Here’s what I want you to know.

00:40:23 Syd Michael: Here’s my cell phone. Or if I’m on the phone with a member or an agent, I’ll say here’s the agent’s cell phone number. Please know that no matter if you have a question in five seconds, 5 minutes, or five months, you can always, always give us a call and ask the question. If I don’t answer right away, I’ll call you right back. I promise you, you’ll never not go on call. Fair enough. Great, except in front of computer. Let’s take you to suit through the portal and let’s get you started. Well, what says you cannot follow up enough? It’s not dead until they tell you that’s real talk. That’s real talk right there. I mean, that’s real talking business right? And anything that talks you out of following up with people is your own self limiting beliefs and you need to thump it off your shoulder and get done. Is advanced funding hedge funds available yet? Details Donna that’s on the backside. Yes we have a bank that is quick funding deals. No we’re not out leading with that huge mistake. It created nothing but controversy and issues having agents go out there and pitch it because why when you when you lead with the we can get you a rapid refund guess who needs that people in financial distress and guess who hedge funds don’t approve people in financial distress.

00:42:21 Syd Michael: So all it did was make a lot of people mad and get us a couple bad reviews. So we offer the quick rapid refund to people that only qualify that we can see would qualify anyways. So make sense, right Donald? He says he had one. It took 4 1/2 months. Like what was rapid about that, you know, I mean, you know? Sucks, sucks. And if you go back and listen to any of these live trainings, I told y’all, in the beginning I was like, dude, I don’t like the way this thing’s set up. I kind of understand credit a little bit, you know, I did finance and compliance and automotive traveled all over for southeast Toyota explaining, you know, teaching people how to do all that. I didn’t like the way it was set up. From the Git when I read they could turn you down for a negative social media post, I was like, whoa, come on. Get out of here. Yeah, I think I’m a comedian. You might not like my post anyways. All right. Hey, listen, let’s rock’n’roll if you have any. What’s? I have some funding sources that reach out when I’m offered. Yeah. No, you ain’t getting that per month. Yeah, that’s different. Giving you prime rate it’s not going to be 3 points over prime is what most people will do that it would not be with no collateral but anyways right. Hey, rock’n’roll. Thank you. Hey good to see you bud. Hey, reach out to me man because I want bud has an automated system that is pretty effective that I want to share with sewing all but reach out to me bud. We need to talk more about it Okay. How do you handle the call when the person.

00:44:17 Syd Michael: Has one or more partners and they say to check first. These cause a lot of delay. You’re right, they do, they do and what you learned to do and there’s not much you can do. But what you learned to do is when you start to talk to somebody and you say, hey, have you gotten your ERTC refund check yet? Great. Well let me tell you more about it. First off, are you the one that are you the are you one that can make a decision for your company or do you need other people? Right. Just like when buying a car can you buy a car. Do you need your wife here right. You want to make sure you want you want you just get them to commit because even somebody who even somebody who probably should have their partners there but could actually make the decision if you get them say no, I can make the decision. Once they say that they’re on the hook people won’t go against their word most of the time and they’ll stick with it. So recommendation I have. Is get you know is to ask them do they need anybody else before being able to make a an educated decision on for their business right. Get them to commit that way and if they say no, I got to have a business partner. There are no problem. Let’s set up a zoom call. Let’s do this like no matter what response they give you the initial words out of your mouth should be no problem. We can handle that. I deal with this all the time. I’ve seen it. I understand. You know, let me answer any questions you have today, but let’s go ahead and set up a time that we can get them all together. What time do you think, what day and time do you think’s best for them to be available, right. And the only other advice I could give you is to then set the appointments on quarter hours. People tend to show up a little better on quarter hours than they do on whole and half hours. Don’t know why. Just do something psychological up there, Okay. All right. Hey, thank you so much. I appreciate it.

00:46:15 Syd Michael: Good seeing everybody. I’ll see you. See you next week if you need any. Hey, dude, keep me on the phone with your customer. If you’re nervous or scared if you need help or if you just want to hear somebody who’s a model American that can do it in this sleep right Get me on the phone with your customers. No more excuses. Make it happen. See ya.

RPS Training Course Live Training Sessions May 24, 2023

Live Calls

RPS Training Course Live Training Sessions May 24, 2023

(Raw transcription; not proofed for grammar or spelling.)
Click here for Google Doc of the transcript.

00:00:03 Syd Michael: Hey. What’s going on? What’s happening? Jeff says he’s working on getting 4 new clients in the system this week. That’s what I’m talking about. What’s going on? Arnold? Bruce. Bruce. You remind me of Stevens down here. Like when I pull into the parking lot, if I don’t see his alley parked in the same parking spot every morning, I literally like. I think the. The earth is off as Axis, right? Hey Norma, good to see you. They were laughing at me yesterday in the managers meeting I kept. Every time somebody would bring up something, I’d go, well, don’t give them Amazon gift cards as fifth let’s take them to a pasta, a vino or pasta. Like, every time. Every time we had to give out some sort of spiff or bonus, I’m like, we should take them to dinner to vino, a pasta. You know, we got to get a witness, right? Awesome. Awesome place to eat. Hey, guy, good to see you, buddy. Paula, always a pleasure, Bruce. Always first from North Hollywood. I love it. All right. We’re going to let some more people kind of trickle in. I tell you, lots of momentum going on down here this morning. I’ve heard the gong go off several times already. In fact, it went off 6 times in the first hour. So we’re getting a lot of momentum, a lot of communications are getting better. That’s what’s going to help, you know, push that things are starting to gel into place. The time is now.

00:01:44 Syd Michael: The time is now. I promise you I’ll bet on momentum over a championship team any day of the week, right? I’m not saying Miami’s going to beat the Nuggets, but I am saying always bet on momentum. Hey, Reggie. Good to see you, buddy. Reginald. Yeah, good to see you, bro. I think one of those gongs today was one of my clients. Good job. All right, Jeff just got two deals of closing. About 90K total Commission. That’s what I’m talking about, Thomas. Making it happen. How do we do with transportation companies? You. Awesome. I know, I know. Gary Bittner has got several of them. Yep. No sound. Uh oh. Let me know if you can hear me. Or am I talking to myself because I’ve been known to do that? Let me know. Let me know. OK, good Keys. Nothing’s worse than having a long conversation and finding out you’ve been talking to yourself. It feels so unrealistic to repeat. You know what I mean? Hey, Bill. Good to see you, buddy. Glad we got everything taken care of last week, Bill, Right. Geez, get that monkey off the back. Leonard. Good to see you. That’s my middle name, by the way, Mr. Palmer. They shortened it to Leon, but it should have been Leonard. I was named after my grandfather. Yeah, Bud, Clark says. No arguments. When I talk to myself, I’ve heard you talk to yourself a lot, Bud. Very cool. So real quick. Does anybody have any before I start ranting on what? I see people need help with here.

00:03:37 Syd Michael: Real quick, does anybody have any issues there? Like have you ran it into any problems or any pushback or any objections that are tricky, that you need to maneuver anything like that? I did a I don’t know if he’s on the call, but I did a bunch of a guy who bought a bunch of bills leads, set up appointments. Let’s see. We did a couple calls yesterday. We got a couple calls going today. I want to talk a little bit about that. How do we know what the status is? Someone’s been on our site and received a call from the AE How do we know it? Nicole, do they don’t. Is there a check or a way that they can tell when the welcome calls been done by the AE?

00:04:32 Nicole Heard: When they complete the Welcome Call, they’re supposed to move the status to Welcome Call Complete. They don’t always do that, but they’re supposed to.

00:04:42 Syd Michael: Okay. Yeah, that would be how you would know Joel talking about your the couple calls we did yesterday. Joel like it. You know First off I and I got to give Bud Clark props on this because I love the impact of it so much. But one of the greatest things to ask somebody right out of the gate is have you received your ERTC check yet? Right. It gets them thinking in the right. That’s just what I love about wisdom, right. It’s just it’s the few amount of words would be the most effective. And damn if that ain’t effective. But I love using that and I got to give you prompts because I got it from you. But it just works. It gets their mindset right. It gets them thinking whoa, I get a check you know. And you know, makes them curious also, right? But it’s very strong. But talking with that, it was also, it’s also important for people to understand and to feel your empathetic empathy, right? Let them know that you are here to help them. Let them know that they have any questions to make sure you engage right. I’ve seen it. So many times in the past and you know if you’ve done this and I’m going to outright admit I’ve done it in my past but there’s a saying that we used to use in the car business which is true in all businesses called the most abused customer is the existing customer, right. And what happens is yes people are uncomfortable doing cold calling or people are uncomfortable reaching out and establishing a relationship. However.

00:06:25 Syd Michael: You don’t want to, don’t leave things to chance, right? Control your customer. I think it was in the field agents group. Somebody was mentioning. Yeah, I’m afraid to send somebody to. They were asking for us to verify who we are. I’m afraid to tell them about ERTC.com because they might click on that link. Well, only somebody that you didn’t control would click on that link 1/2. You know it that’s very simply combated with hey listen I’m you know ERTC.com is our parent company. However make sure that you work with me and with my link because I give you the I’ll give you the maximum agency discount you know so you know you just got to control the customer Does that make sense give me a Roger that if everybody’s staying with me on all that I should have some slides to make it easier for some of you kinesthetic learners. But I want you to understand it’s very easy to control your customer. By leading them because they’re looking for you to leave them, right? They’ve done this once in their life. You’ve done it hundreds of times already, if not 10s of times already. And you want to, you want to control them with it. But secondly, yes, we have our AE’s calling and listen, they’re good. Like we’re down. Like nobody, nobody who was mediocre stayed around. Let’s just say that, right? We showed them to the door. We only maintain cop level. AE’s and then Norma met them all last week and she can tell you that they’re, they’re excellent, especially the team we have right now, right. And we’re constantly, always raising the level in the bar for what we expect out of them. Like we put a lot of pressure on them, but they do a great job. But does that mean that you should neglect your customer and allow an AE to finish your job or to start your job or to, you know, sink your ship? Absolutely not.

00:08:23 Syd Michael: You want to reach out to every one of these customers and let them know that you’re their agent. This is my phone number. This is my cell phone number. I want you to call me with any question you have. In fact, when we get off the phone, you’ll probably think of a few, if you’re like me, make a joke about it. But I want you to know that you have somebody you can talk to at all times. Now you’re going to be contacted by AE in the next 15 minutes to 24 hours. The number will come over from 813. It might not be published because they use a dialer. But be ready for that because you’ll want to answer that. Prepare them for the way that they’re going to be called. Why? Because if they’re like me, which a lot of you are probably like me, if I get an unpublished number, call me. I don’t answer. I don’t answer. I’m not going to get pitched oil in Kentucky, right? Or have you have to be some member that didn’t have an appointment with me. I get stuck on the phone for two hours. You know what I mean? Like I don’t answer unpublished numbers and a lot of people don’t. So prepare them. That they will get a call from an unpublished number. Give them your information, Let them know that they can contact you. Let them know that you’re here to absolutely white glove them and to make it as simple as possible and that it’s without a doubt going to be the best experience that you can possibly serve up to them and say that, but most importantly mean that. Fair enough, everybody with me on that. You know I watched. The guys in the car business, they would sit there and spend 3 hours and sell somebody a car. In the second the people agreed on paper to a number and they’re waiting to go into finance, that the salesman would desert them and leave them sitting there all alone for, you know, sometimes 45 minutes or an hour waiting on finance. And what do you think happens in that 45 minutes to an hour? What, especially today, what do people do? They get on their phone, start researching their decision, right?

00:10:15 Syd Michael: That’s from neglecting customer, That’s from abusing the existing customer. Stay engaged with them. You become their phone, you become their Google, you become their source for good, good, good responses and good questions. Should we even reach out directly to the new clients that come in through sub agents? I would, I would, I would one, train your sub agents to do that. But two, I would verify, you know, check and verify. Ultimately, it all comes down to you and your responsibility. Makes sense. Hang on, let me verify. Okay, we only do complete document package uploads with you. Correction, he’s now ready to sign. In the past, he refused. Hang on, let me read what you’re saying. Hang on a second, Reggie. Ticket to resend the work order to a client. Now let’s jump on that Reginald Nicole Will you? Will you get the name of his client? Which one he’s talking about If we need to or reach out to me if you if the AE’s are dealing with it here, let’s adjust it and get it done. Let’s put that baby to bed. Speed to lead. Don’t give them time to think. We don’t want them to breathe, right? Let’s handle that. Regal’s talking about a client that he has ready to sign now, but in the past has refused. So we want to move quicker with it, man. Just being transparent. I’ll tell you something that I’ve ran into a couple times in the past few months. Guy you know what I’m talking about. We dealt with a church into this.

00:12:24 Syd Michael: Some people are getting their credits back and freaking out, especially when they’re big credits, right? Especially when they’re big credits and chances are, chances are they might have gotten a credit from a CPA that was on their loss revenue only and they didn’t know they qualified for additional quarters and that’s how it works, right? So they get quoted 110 or 130,140 thousand, and then we get them 900 or a million and they freak out. All of a sudden they think it’s because we’re a scam, right? I’ve seen this problem a few times in the last couple months. Not, not, not a lot, but it happens. Not a lot, but it happens. Jeff, you and I had that damn royal flush. I mean, they went off their rocker over it, right? So make sure you prepare your client to what exactly they’re doing, right? Make sure you prepare your client for what they are getting with us, right? Yeah, same thing with like what we’re talking about. Yep, Your deal, bud. That’s, that’s the last time we’ve seen it actually happen. Richard Garcia says he had a client do it. It does happen. It does happen, however. It’s important at some point in the initial engagement, if you can possibly let them know, say, listen, I’m not saying this to sound salesy. I’m not saying this to wow you. I’m not saying this to try and flex or make you sound better. But we do complex submissions, in fact, right? Our lead partners have even taught at the AICPA this past year, teaching other CPA’s exactly how to do ERTC submissions.

00:14:15 Syd Michael: We’re one of the top submission companies in the country. We do complex submissions. That’s kind of our specialty. But let me explain to you what I mean by complex submissions. It means that we’re not just doing sending it to a software that’s going to then calculate your lost revenue and quickly file your ERTC claim and amend your 940 ones and then ask you to sign them. Okay. We have CPA’s First off that sign your 941. That’s why we can offer five years of audit protection. Secondly, we also look at lost social distancing, supply chain issues are government mandated shutdowns as a lot of you may or may not have experienced. A lot of these leads that are coming over from Bill McIntosh happened to be in the Virgin Islands or in qualifying American territories. Well guess what, they all got shut down for well over a year. On those islands, what do you, what do you, what do you hear when you hear a year? I hear 3/4 minimum. That’s what I hear, right? Yes. Craig, please read the customer service agreement that you get your clients to sign. Read your customer service agreement and it and you’ll know it exactly. Yep. All right. Here, let me write that down real quick. Reggie, do you know who the AE is? That’s on it. Right. So give me your phone number too, because we’re going to jump on this right after I get off this call. I’m not able to do this all the time or for everybody, but when I can, I will. We’re going to make this deal happen. Hang on one second. I got to write all this down. Hang on my hands. Okay, That’s possible too.

00:16:23 Syd Michael: Hang on 707813 Okay. Hang on. So the e-mail is owner dot so how seems a little off. I think I already have your number, Reginald. But give me your cell phone real quick and I’ll just call you for the call. Let’s make this happen. I don’t want to see anything slip through. Give me your cell phone real quick if you would. Right. Hang on. Thank you, Sir. Let me call you after this. Give me 15 minutes to decompress then I’ll call you Nicole posted in the Facebook group on my 11th, the training modules for RPS were updated looks and seems like most not at all. Let’s clarify. Nicole, you want to clarify events, what you mean by you updated the training modules?

00:17:33 Nicole Heard: Yeah, we posted the videos under the System tab, so that’s where the new videos are located, yeah.

00:17:48 Syd Michael: Does that make sense? And all it is basics. Onboarding is what that training is about? So did you put the basics onboarding in RPS and in the field agent group or no?

00:18:06 Nicole Heard: Yep. It’s required for the field agents, but for RPS they can just look at it for their information.

00:18:15 Syd Michael: OK, all right, I’m gonna say, because most of these guys and girls already know what’s going on. But here, here, here’s the purpose of this and the reason why we did it. Just being completely, 100% transparent. So everybody’s on the same page. We did it because we were getting asked so many basic elementary questions on the field agent training calls that it was. I felt sorry for anybody who was up to date and actually taking action because they were almost wasting their time. So we wanted to help the beginners, the entry level, the new to the group people outside of the one hour live call so we can start. Damping up and doing better training and for instance, it’s next Tuesday. We moved it because Monday’s a holiday Tuesday we’re role-playing with them, right? I would have never had time to role play if we still were answering basic elementary questions that we have been in the past few weeks with any of the new field agents. Make sense? So it is available to any and all of you if you want to. You want to go through it if you want. However, in the field agent group, we actually made it a requirement where they actually had to take each course and then pass a quiz. And then once they passed a quiz, they got access to phone support and moved in. OK, everybody with me on that. Michael said if you help me close a client on a deferred deal in February, OK, good. They’re now getting restless, of course.

00:19:45 Syd Michael: Well, let me be completely, 100% transparent with you, Michael. First off, give me the name of that company again so I can verify everything. But let me tell you something and it’s just the truth. I’ve seen the IRS not verify actually receiving their filings and people get the check for they even admit to it. We’re talking about the IRS, one of the most inefficient companies in the world like. You know it is what it is, but I mean you don’t see, you know nothing surprises me. So let me do some research and I’ll find out about it. But you need to properly prepare your company and let them know that because if you got somebody who fills out the 9 fields to upload their data and then starts calling the IRS to see when it gets filed. You’re going to get a combative customer every single time fact, because I’ve seen it take six, 8-9 months before the IRS even verified that they had it. It’s not very good. It’s rolling the dice, even letting them do it or even having them do it or whatever. Bruce said they lost sound. I had just to restart again. What said about the training I can do, Bruce, you got to go back and listen to the replay, brother. We’re not going to make the rest of the call relisten to what we talked about. Sorry man. I’ll look to those videos again and they are the originals. For example, on Module 2, there’s still a statement on the page. Okay, we just look, Nicole, will you look at it and see exactly what Vince is saying? Yes.

00:21:29 Vanessa Roberts: Yeah, they need to click on the tab the system. That’s where the new modules are. All the previous modules are still on their module page on the drop down. We didn’t replace the old training we just added.

00:21:40 Syd Michael: The new. OK, there you go. That’s the answer. That’s the answer to your question there Vance he’s just mentioned that he still mentions some of the 1825 and 30. I mean, I agree. If it has old data on there, you got to be careful because it’ll put somebody in a trick sack. You know what I mean? Vanessa? Yes. Yep. So I get it. All right. So. He said we have to click the top level menu. Yes. Never would have found that. I always thought it was a drop down and now you know Vince. Now you know. God, God, we could help brother. I’ve, I’ve so Nicole and Vanessa, I’ve. I’ve done many of webinars like that with Brian. In fact one of the only times I’ve ever of all the wild days in Uncle Syd’s life. But one of the only times I’ve ever almost gotten threatened to be kicked out of a hotel room was from Brian and I doing a webinar in the same hotel room that.

00:23:08 Vanessa Roberts: Was a loud.

00:23:09 Syd Michael: Room. I bet it was really loud enough that we got in trouble, but they came and knocking. Brian, I have one company. I’ve been waiting for three months for it to be submitted well, there’s obviously something wrong with that deal. There’s obviously something holding your deal up. You need to send in a support ticket and find out what it is, right? And so we can take action accordingly, take action accordingly. I mean find out what the issue is. You and I both know what the issue was with some of your other deals, but hopefully all those have kind of ironed out by now. But we need to find out what’s going on with that deal for sure. Thanks for any idea on the time frame of on processing four weeks to process. If it goes any faster than that, it causes an issue right? You should always quote 6 to 9 months. But if you word it properly and you talk and make it clear, you can let them know that we have seen submissions come back as quick as 18 weeks. But again if I quote you that Mister customer. And you expect that they’re going to make a liar out of me. So go ahead and be thinking 6 to 9 months, But it can and happen quicker and you never know when they’re going to happen quicker. Some do, some don’t, right. So officially, what should you quote on the processing crime frame, 6 to 9 months? If you want to, we can talk offline about those deals, Brian, because you and I both know.

00:24:56 Syd Michael: Why they got all screwed up. That was complete. Yeah, we just need to talk offline about those because nobody else needs to hear about all that. But you and I both know why they got screwed up. So. But we need to stay on top of them because you get that’s a bunch of money for your brother and we need to bring that home. We need to get that. We need to get that fish in the net, Right. Let’s see what else we got. Thank you. OK. Thanks for the notes, Michael. I’ll jump on to it for you. No, no, no, no. That’s your mind. That’s your mind fired off when you start thinking it’s an IRS issue. Nothing, nothing has had that we haven’t had. Listen, the only IRS issue we’ve had and this is complete transparency, the only IRS issue we had was when we started packaging up deals with the 2840 eights and send them over as all as a package and the IRS didn’t accept them that way. You had to send over the 2848 and then send in the package after that. But those deals were from October to December. It’s about 700 of them, just so you all know and we’ve already actively. Fixed and repaired and resubmitted all those deals. The only time there was ever a deal was when the guys in Nashville sent over everything in the package and that’s not the way you got to do an IRS with 2848. You got to send over the 2848 and then follow up with the 941. So all the other stuff ironically and in the beginning, the IRS would then send a e-mail within a day.

00:26:46 Syd Michael: Talking about effectiveness shows you they are capable. Within a day they would send the e-mail educating the client saying that your form with your package was sent over incorrectly. They then stopped doing that right probably because they were working breakage. I don’t know what reason but they stopped doing that. However, we’ve gotten all those taken care of now and you have no issues on it. Vanessa look at 11:26 because. I know we’ve handled all the three of those, so make sure, make sure he understands, Guy said. I had one of those deals and they’ve now got their checks. Beautiful, beautiful, good. Yeah, they were nightmare. I ain’t going to lie, they were a nightmare. And I’ve, I’ve had to deal with a, you know, I had to deal with a ton of them. You know, because people wondered, you know, what happened and it was, it was egg on our face for sure. Even though it was kind of out of our realm, you know, let’s see what else. All right, Vanessa, just make sure 1126 Events is expecting. See what else we got. Any other questions? Push backs? Could answer pretty much all the questions. Beautiful, beautiful guys know we’re going to take care of your stuff afterwards. We’re all good. All right, good. All right. Nicole, Vanessa, if y’all have anything, y’all want to add in Georgia.

00:28:51 Nicole Heard: Need help, not right now.

00:28:55 Syd Michael: Okay.

00:28:55 Nicole Heard: I think we’re good.

00:28:58 Syd Michael: Okay. Good. All right. Well, good. George, if you need help, you know I’m always here for you, brother. How long have we known each other? George. George Rogers. I know. I’ve spent time on the phone helping you out. Seems like 810 years ago even. It’s been a while. Been almost a decade. Do businesses no longer have to pay upfront for a legal opinion letter? Good question, Great question. We at one point just stopped charging them and took it out of the fee. I don’t know exactly when that happened. Maybe Vanessa can pitch in on that. I don’t. I just know at some point they stopped charging it up front and took it out of the fee. I don’t know.

00:29:52 Vanessa Roberts: Why we have shifted to handling all the fee in house so?

00:29:57 Syd Michael: No, they’re not upfront. Yeah, which is good. Which is good. Surprised by the amount of credit. Doesn’t the client know what their refund will be when they select the fee amount? No, because we don’t charge them upfront. They sign the customer service agreement before we do the calculations, right, and they don’t have to choose on the fee amount until they find out exactly what their credit calculation is. And then they can make an educated decision based on what it is. Because you know, if somebody’s getting back 40 grand, they might go ahead, count paying it on the back. If they’re getting back 3.3 million and can save 8% or 7%, they might say no, you know what? I’m going to, I’m going to pay it up front, so. No, they don’t know their credit amount when they select their fee. Just so you know, any recent hot vertical markets, I’m going to tell you some really big credits I’ve seen this came from engineering firms like electrical engineering, stuff like that. And I know Jeff I got that list just hit me up before the end of the day and let’s jump on there and I’ll find you a manufacturing in Texas. I just got to figure out by their name if they’re manufacturing or not. I know I told you last week I would do that, but I ended up going home and didn’t have the list, but I’ll get that for you today. Any ballpark or percentage of deals that are getting using the legal opinion, I don’t really know.

00:31:44 Syd Michael: That percentage is 100% of the ones that need it and give you that stat. They decided not to green light submitting the application to the IRS. What happened? Do they still owe ERTC Express? I’m not sure what you’re talking about, not sure what you’re talking about. Customer signs customer service agreement, they decided not the green light submitting application to IRS. What happens? If somebody signs the CSA and then tries to back out, you mean, Eric, if they sign the customer, yeah, well that happens and it gets ran anyway because they’ve already signed, they’ve already agreed in contract and signed it. It just gets run as a deferred payment, just gets run as a deferred payment and that does happen. But that’s, you know, we live in a world where you got to do what you say and say what you do. And when you sign a contract, if you think you can just back out of them, you’re about to learn a about to learn a lesson. Fortunately, you’re going to make a lot of money learning the lesson, but you’re going to learn a lesson. Are we now? And you’ve asked me this 75 times in PM’s, So we both know the answer to that. Maybe Vanessa can answer why or what. Let’s just ask, are we notifying the clients that they need to amend their tax returns after they receive their refunds? Vanessa, do you know the answer that Or if not, why would we educate them? I think we’re trying not to be their CPA, right? I mean, yes, that’s what their CPA should advise them, but is it really our job to advise them as a CPA? Because we’re not. We’re using.

00:33:27 Nicole Heard: Hey Syd.

00:33:28 Syd Michael: 41s, yeah.

00:33:30 Nicole Heard: I answered this question for Anne yesterday. When they do the congratulations calls, the clients are given their final numbers. And they are given the fee options, they choose the fee option, they say thank you and the call is over. They do not advise them that they need to get their CPA to file those amended returns and they probably will not advise them because that’s outside of our jurisdiction.

00:33:54 Syd Michael: Yeah. It puts us at risk yesterday, You know, should the company know that? Yeah, they probably should, but we start having the closing department give. Financial advice or even tax advice puts us at risk. So for protection reasons, no they don’t start giving out tax advice. So just so you know, although anybody should know. Naturally if you own a business and you amend your 940 ones and it shows additional profit, you should know accordingly what you’re supposed to do. But I don’t think it’s our closing department’s responsibility to educate them on tax advice, nor are they licensed to give them education on tax advice. Syd, is there a rule that once our CPA’s figure out how much the refund is they get, the team will tell them before signing the work order? No. They do sign the customer service agreement before we go to work because we put up a lot of hard cost, just so you know. Just so you know but they do not have to choose which one they want to pay either the front or the end until after they get their credit. And the bonus to that is and the benefit of that is that if they don’t get a credit or if they have been told they don’t qualify for ERTC at all. They don’t owe us anything. They don’t owe us a dime. So it’s a win for them. We’re just don’t want we don’t want to put up in the make sense to me we don’t want to put up a lot of.

00:35:26 Syd Michael: Hard costs and work and research. If they’re not going to go with us, if they’re going to call their buddy that’s the CPA and hope their buddy that’s the CPA can then try and mimic what we did. That’s why you have a lot of customers going. We want to know exactly how you guys approve. No, you want to know so you can go tell your CPA that, well, guess what? Our CPA’s aren’t going to share their homework, right? We’re not sharing our homework for you to go take to your friend. That’s a CBA or somebody else that thinks we’re going to qualify it. It’s just not going to happen. We protect ourselves and we’re protecting you, right? I know that. But what about a minimum account refund? I don’t even know what the minimums are. Maybe Vanessa can pitch in on that. I don’t know what the minimums are. I don’t try and fly. Fly below the clouds like I don’t try and. I know they come up. So you probably need to know, Vanessa, what’s the minimums? 150 grand payable and three minimum W2s, right. That’s only two minimums. I know. Go again. I missed you.

00:36:33 Vanessa Roberts: $150,000 in total revenue and minimum 3 fulltime W2 employees.

00:36:41 Syd Michael: Yep, there you go. That’s the only minimums that I know of. I hope that answers your question. I’m not sure 100% if that does. Most people do understand that it’s worth it. I know you say that although I did have one guy who was getting back 21,000 and he refused to send over a driver’s license. He said I’m not going to send over anything with my picture on an I D21 Grand ain’t worth it and straight up put his foot down and drew a line in the sand. You end up a music company, so you know, you know, like teach his own right. I mean, I don’t know how else to say, you know, you can’t close crazy, you know, total revenue or total payroll, payroll. Payroll is the 150 grand. Yeah. Listen, and I know this might confuse some people because I’ve seen Brian say this, and I’m just going to repeat this. If it’s a nonprofit, if it’s a, you know, a company out there doing good for the community, we’ll bend those rules. Just so you know, I will lose money to process a nonprofit that’s, you know, doing something good for the community. That’s the truth, just so you know.

00:38:13 Syd Michael: But yes, have you seen him do that where he’s talking about like I know there was like 1 shelter that he helped out once. I know there was a church that he helped out. I mean if it’s a positive nonprofit that’s below the threshold. You know we kind of yeah he did it for Richard on a California clinic. Yeah he’ll process those so that you know that that leaves question on it but. Hopefully everybody can make an educated decision based on the information to what he can do. Right. Yeah. Supports hate me right now that I just opened up that can of worms. I just hey, I just. I just graduated to a picture of myself on the wall. Thank you very much. I now got a drawing in Atlanta. What else? What else? What else? All right, that’s it. Anything else? Nicole or Vanessa? I know y’all both. Sharing the mic over there in hot Lana.

00:39:22 Vanessa Roberts: No, we’re good.

00:39:24 Syd Michael: OK, all right. You checking on our fears leader? Is he all slinged up from having the surgery?

00:39:29 Vanessa Roberts: I keep telling him to stop trying to work.

00:39:32 Syd Michael: I told him the same thing, man. I’m like, bro. Tell the kids to get the mail out of the mailbox. Go trying to get the damn mail.

00:39:38 Vanessa Roberts: I even seem to be true city today, so that I was like stay home, we’ve got this.

00:39:44 Syd Michael: Yes, Richard, I hope so, man. I loved having all y’all down here for that event. He asked if there’s any events coming. I really thoroughly enjoyed y’all being here and personally would love for y’all to come every month or every other month if we could, right? So but it’s the time. It’s $150,000 annual minimum payroll that’s what the minimum is 3 W2s are 150,000 basically 50 grand a year per W2. That’s what it is. That’s the minimum all right. But hopefully we’ll have more events. Vanessa let’s start pushing for another one. Have a reason for them come down if y’all want to come down in Tampa. I’m not going to lie, it’s getting hot down here. It’s hard to wear a Sport coat every day to work, but, you know, I do it. So. All right, Ronnie, what’s up? Brody? Syd mentioned in the beginning that he was going to talk about Bill’s leads. Well, I was just talking about Joel and I jump on if you haven’t already. Listen, if you’re not, if you don’t have a way to. To bring in some warm, low hanging fruit, you need to jump on Bill’s leads, right? Just straight up. He’s doing that part for you. And if you’re in a situation where most of you are and a lot of you have taken advantage of it, but if you’ve not taken advantage of it, you need to jump on board if you can. And I’m here telling each and every single one of you if you do, do not be afraid to use the closing.

00:41:32 Syd Michael: My calendar, my calendar’s up there. It’s Monday, I think, available on Tuesday, Wednesday, and Thursday. Let me help you because you can make a ton of money off of them. Okay, you can make a ton of money off of them and use me, man. Use me for sure, right? I even opened up just for the people that purchased those leads on the agent side, the field agent side, I opened up allowing them to my calendar because I want to help them. That is 100% my existence in this whole thing is. To serve each and every one of you that can hear my voice right now. To make more money. That’s my whole job responsibility. I know sometimes, you know, yeah, I asked all the beginning, do you want to be entertained or trained? Right. But. And you all said trained and not entertained. Therefore, I don’t always agree with 100% of what you’re saying, but I do. And can share with you what works for me. And I try and stay in my lane on that and I try and lead you on to the best direction the link. I’ll ask him, Richard. I want to say it’s jobcrusher.com ERTC leads. But don’t hold me to that. I’ll find out exactly what it is. I’ll send a support ticket. They’ll send you a reply and they’ll answer it for you. What is Bill’s leads? We got Bill McIntosh. He’s got lead packages for you. We showed it. Listen to the replay last Monday, excuse me, last Wednesday. I think we did it last Wednesday or the Wednesday before he offered anybody. Your other specialty is taking down casinos. You damn right, you damn right. Although they sometimes they take me down to jobcrusher.com/ERTCdeals.

00:43:17 Syd Michael: There it is. It’s jobcrusher.com/ertcdeals is the link. Will somebody put that in chat so everybody can click on it if they need to? Nicole. Vanessa, will you please? Yeah. What was the?

00:43:45 Vanessa Roberts: Sorry, Syd, what was?

00:43:46 Syd Michael: The legal jobcrusher.com/ertcdeals. Listen, at the end of the day, right, it just makes it like you calling a customer, saying, hey, I got the coolest thing in the world, blah, blah, blah. Listen to what I’ve got to say is a little different than somebody calling you saying, hey, I heard about this, tell me more, right. Just that position, right, just that frame, you know, position of the offer. Just put you at a little bit different, better. Angle, right? Like it’s easier to tell somebody about something they’re inquisitive about than it is to stop people’s mindset from whatever they’re doing. To listen to you, you know, on the phone, type, you know what I mean? So anyway, you can obtain warm leads or warm intros, warm invites pay for itself. And with the Commission plan that we have a place for all of y’all. Like telling you you’re going to look back and say, man, I enjoyed my time. I, you know, I made a bunch of money, but I felt like I could have made more because right now, between now and the next, you know, 1218 months, it’s all you can eat buffet and we all need to get fat and happy, right? So. All right. Thank you so much. Did you ever get that link? You see it in a chat.

00:45:32 Syd Michael: Rock’n’roll. All right, Paul. I love it. Thank you so much, Bill. Jump in. But anyways, I’m here to help anybody that can make sure you use it. See, everybody. Thank you.

RPS Training Course Live Training Sessions May 17, 2023

Live Calls

RPS Training Course Live Training Sessions May 17, 2023

(Raw transcription; not proofed for grammar or spelling.)
Click here for Google Doc of the transcript.

00:01:21 Syd Michael: We’re muted the whole time. We’ve been talking to her the entire time. Hey, welcome Guy Bergstrom. Yeah, I had it. Hey, what’s going on? Everybody good to see you. Yeah, Bill on the line. We got Bill from Orange County, California. That’s right, Bud Clark. We got Guy Burson, the recently new to the Platinum family. Thank you guys. Say, if we could say the same things for when we were muted, we did say that multiple times. We were muted. Donald, Good to see you, Thomas. Hey, pal. Yep. We’re live here. You can see I got Brian and I we got a special guest with us that you’re all going to meet. Jeff Yos on the call. Man. I tell you, I’m I don’t use the tag at everyone very often but if I want Jeff yo on the call I tag everyone. So that’s how we do it. Doug Starks, good to see you buddy. Hey, we got some exciting news. Obviously we’re calling you here from Tampa. We got Brian with us. We want to we’ve got a huge celebration today. You saw the post that I put in there and good seeing you and.

00:02:37 Brian Anderson: So and with and with the monster. OK, so let’s do this monster check for Anne last week, Friday, last week. So Congrats to you and guys, we want to start this off. We’re going to have an amazing guest today. But before we do, we’re going to start with something that you guys are going to get excited about. And I bet everybody we have a lot of people in the room. Hey, if you’re in the room, give it up. All right, awesome. So if we step back, will they be, how will it work? Maximize your camera, let me move this down and I can maximize that. There we go. Now I can at least see if we’re in the frame. All right. Steve, will you help us? Yes, of course, you guys. So I’m excited. I don’t know if I’m in the frame or not, but I’m excited to do something. We all, you guys always ask who has the biggest deal, right? This is what the other agents want to know who has the biggest deal. Just like in here, we want to know how many deals, right? Well, there’s a new big dog in town. That’s right. It’s fair to say there’s a new leader. So I’m excited to have what I’m excited to have. Norma here with us. Norma Hutchinson is the new absolute numero Uno, number one top agent, single deal agent. So let me quantify what that means. Steve, walk it out, man. We want to present to Norma. Look at this number. No, child. Yeah, I’m. You guys, that’s amazing. 100 and I can’t read Steve’s handwriting, $71,143.60. That was one deal. Nor was it upfront or deferred. Deferred. Oh, wait a minute. For everybody. That was a deferred deal. Did it take it a year? 5 1/2 months, Five months for all you. OK, all right, I’m gonna. I’m going to jump in you guys. I’m going to look at the questions and we’re going to tee them up for Syd and for Norma. Hang on, man. PC’s questions to the right. This one. There we go. All right. Awesome. Was that a check or what, everybody, first of all, So yeah, it’s five feet. I don’t. Do you remember what size it was? Size is gigantic. And perhaps to her, how much did the client get? It was 2 point. I don’t remember the number, Larry. Two point something $1,000,000 to the customer. Single deal, multiple locations. It was deferred. Do we know who worked on it? Leagues. Does anybody remember big leagues? I closed a $1.7 million deal. Steven PH is looking to represent who worked on big leagues. Anybody in here or no? Was it or was it yet? Well, I know who messed it up, but I was curious who worked on it. No, it wasn’t Terrell though. Terrell didn’t mess it up. Charles whispering a name of somebody. What what kind of business was it that you had? So we had adversity with this client, right? We got through it. But on a serious note, the niche, I’m gonna turn it over to Norma. Let me aim at Norma. All right, Norma, you are on. They don’t see these boxes, so our faces aren’t really blocked.

00:06:11 Norma Hutchinson: So it was a sports franchise. They had like 12 locations and like a top golf kind of thing. Or it was baseball, baseball, but like sports stadiums. So a lot of the younger players would feel like they’re in the big leagues. And How I Met this field agent is through LinkedIn. He contacted me and said, we’re looking at different ERC companies, you know what makes you better than them? And I said, well, I’ve known Brian for a long time. I trust him. I said our customer service is unmatchable and I just said you got to trust us and he did and..

00:06:47 Brian Anderson: So, you had a sub agent, a field agent that worked with you. He had a relationship with the client. He was able to bring it you and him together, got it to the table. I know Syd worked on it. I worked on it. We had an AE that’s no longer here work on it. Several people in the closing team were very helpful. I mean it. It was a team effort. You guys multiple $1,000,000 and guy deferred the whole thing. I gave the guy every chance, even allowing him to pay. Get the upfront price for I’ll give you 30 days. I wanted to make it a win for this guy and he said, yeah, Brian, I’ll do it. Did he ever do it? No. So how much more money did you get because it deferred, do you know? 30,000? 30,000 more to Norma. Because of that and another tax year. I was glad I didn’t have to pay taxes last year. Guy, goes, Oh my God, I missed everything. I just now can hear Syd. So Guy, first of all we welcomed you to the call 1-2 we have our special guest Norma and three. The answer is 171,000 and change. So $171,000. One deal. Couple. OK. 12 locations. Out West is really big and you ready for this? That was only 21. In 20 they had too many employees. It was like 3 1/2 million. Norma doesn’t even want to know what her check would have been. She slightly missed it by the employee cap. There’s another 50-60 thousand. It was obscene. So. We couldn’t be any more excited. Somebody said, is Norma buying the meal and drinks tonight? No, but I’m going to take Norma and Syd and some of the guys out tonight. So one thing interesting that told me you had somebody originally when you first started the ERTC try to recruit you work with them.

00:08:42 Syd Michael: And tell them the difference between what they offered you and what your Commission was.

00:08:51 Norma Hutchinson: So this other company said, you know we want you to join us, and when I figured out what my Commission would have been with that company. Versus what I just made, I would have lost $60,000. So actually one, you know, so it’s a big difference. Huge. So I thought that was pretty, pretty cool information. Yeah, let’s see.

00:09:09 Brian Anderson: Doug Starks, I love it. You guys think outside the box. We’ve never done a webinar where we talked about sports franchises that I know of. Think about that number one deal. You know what the number two deal was? Charity, Nonprofit. We talk about those. Some shout out to Antoine if you’ve gone here. Antoine Daniels, without helping the homeless shelter in California. Guys, the opportunities are so immense. But we wanted, we have some of the team here in the room. We just wanted one last time before we kind of go back to our normal. Let’s just give Norma a really big shoutout. Anything that we can say that the check doesn’t say, so that’s it. Everybody’s clapping and yelling on the call. Shout out to all you guys. Thank you so much. So what we’ll do is turn it back over to Syd, and I’ll take it back. You’ll take it back over. You guys, thank you for coming in. Thank you for cheering for her. Let’s sneak out of here real quick before everybody. He comes in behind us. This is how you get to my office.

00:10:33 Syd Michael: We sneak in right here. All right. So tell me That wasn’t awesome, man. I love seeing my friends and and and all of you have success. It means a lot, right? It means a ton to me, so. That’s super exciting. Thank you, Dar. I appreciate it. We’ve got, I don’t want to share too much, but we had a lot. We got more things that happen today that are super exciting and we will be sharing shortly, I promise. I’m going to go through the questions here, make sure. Interested to know how a homeless shelter would yield so much. I don’t know. We have to look into it. But it definitely yielded a massive 6 figure Commission for the agent. It was Antoine. He’s on here with us, man. Antoine said. Congratulations. Good dude. All right, let me just check here. So, all right. Good job. All right. Okay. Good job. Yeah, Rock’n’roll, Okay. So right now, the momentum. Remember what I told you all last week? And we talked a little bit about it. The momentum’s there, right? And you know. I don’t want to talk sports but you know I played football and I definitely believe in sports but momentum wins football games, right? I’ll take the lesser team with momentum over the better team that’s losing momentum. Momentum is everything and we have it behind us right now and it’s moving fast and effective. Right now is not the time. To slow down, now is not the time to give up. Now is the time to press the gas and make it happen. Some of your clients are going to be a little bit different. You’re going to have to approach them a little bit different. I love the idea of approaching people, if you’re doing any kind of PPC or AD saying where you turn down for ERTC, because then it gives you the opportunity to properly educate them so they can make a sound and effective decision. And there’s tons of people out there right now that have been told by people they trust counters, they trust CPA’s, they trust that you want to approve for ERTC. And unfortunately, they just don’t know what they’re talking about. They’re not specialists in IT. They do understand a little bit about it, but they don’t understand every bit about it. And I promise you, each and every single one of you are way more trained and way more effective than even some of the tax professionals out there. They just don’t have time to learn about it. So you have a chance to teach them. So saying that, we had in the past, we’ve had a guy help us with some leads and I’ve talked to a lot of y’all, we’ve had a lot of really, really positive feedback. So we met with him last week and asked him, hey, can we do something again. He said he could help some more people, but on a limited basis. So we started batting around all kinds of. All kinds of offers that we want to do and different kinds of bonuses. So we’re going to bring something to you exciting, but I’ve got Bill McIntosh on the phone with on the call with us right now. Bill, you with us.

00:14:26 Bill McIntosh: Hey, I’m coming.

00:14:28 Syd Michael: Through you’re coming through. Just good. Awesome.

00:14:34 Bill McIntosh: Man, what? That’s awesome.

00:14:37 Syd Michael: When that’s cool.

00:14:39 Bill McIntosh: I mean, yeah, I was blowing away to see that that Commission check. That was awesome.

00:14:45 Syd Michael: Yeah, it was it’s next level. Thanks for meeting with Brian and myself. We had a nice dinner last week and while you’re in town and you know we talked to you about maybe opening up some more of your leads to everybody. So you put the pencil the paper and and was able to. You’re able to make some happen, so you want to you want to tell everybody about what you’ve got.

00:15:11 Bill McIntosh: Yeah. Let me tell, give them a little background on what I’m doing and what you know, what’s going on and.

00:15:18 Syd Michael: You can present it real fast.

00:15:20 Bill McIntosh: What’s that?

00:15:21 Syd Michael: I’ll make you presenter and share your screen or.

00:15:23 Bill McIntosh: Yeah, do that. And I’ll just pop on, I’ll come on camera, Yeah.

00:15:26 Syd Michael: OK, cool. Yeah, here we go. Make presenter. There you go.

00:15:35 Bill McIntosh: All right, so let’s pop my webcam on there I am. Cool. Hey, so yeah. So I’ve been involved with the program for a long time. I see many familiar names. I think a lot of, you know me and I’ve been doing the ERTC thing alongside all you. And I’ve been recruiting a lot of sub agents. So I have over 2000 sub agents under me as well as work in the program myself. And what I’ve noticed for me and for all of my sub agents, the ones that are consistently bringing in deals are doing outbound contact, right, not just relying on only on like ads and things like that, but actually reaching out whether it’s I’ve been seeing people that have had success even just door knocking right in business areas. All the way to phone calling and other kinds of outreach when they’re taking an aggressive action to reach out and find businesses and educate them about ERTC. And one for one, the agents that I see who are consistent, that’s what they’re doing. But that’s not always fun or comfortable and it’s not everybody’s cup of tea right at being able to get on the phone and do cold calling is not necessarily most people’s favorite thing to do, right. Anybody here relates that who loves jumping on the phone and actually doing outbound cold calling, Not a lot of fun. All right, So what I did is I started a call center and we started with outsourced call center agents and we spun up to 60 agents that they’re basically, you know, they work from home but they do outbound calling. Their full time staff. For me, we built up to 60 agents and they’re doing all the outbound calling for me. And then one of the things that I realized is freelancers are not necessarily the greatest solution, having people working from home, right, doing your outbound calling. And there was a lot of mess and a lot of turnover and a lot of issues with that. So I actually have opened a new facility in the Philippines. So I actually have a facility in the Philippines where my callers are now. They’re doing all of my outbound dialing. And So what I started doing is offering my leads to some of my sub agents and I’ve come on with you know Brian’s invited me on and Syd’s invited me on once or twice before to offer some of our services to you guys. And so that’s why I’m here today and I would like to offer my call center to help you get deals and my agents will call companies on your behalf. And find you deals that’s the whole idea of what we’re doing and Syd anything else you want to add to that is that?

00:18:26 Syd Michael: I just want to say because you know I do a lot of the done for you closing for a lot of the members and I don’t know what you’ve done and obviously you’re dialing it in and perfecting and obviously you’re doing some split testing stuff because I’ve noticed the leads recently it seems like the second time you’ve helped this. Were night and day. Not that the first ones were bad, but the second ones were really attentive and what were great leads. So I just, you know whatever you did there do it again or bring that again because that is huge value.

00:19:05 Bill McIntosh: Yeah. What I found is like it takes this, it’s to do that outbound dialing and to do it effectively. It takes a lot of control on the agents. Unfortunately I think when you’re when you hire people to do your outbound calling for you it’s easy to lose control and they start altering what they’re doing and it’s just a mess. So we’ve had to put in a really tight system of control. So for every 10 agents that we have two to three supervisors we have a quality a whole separate roaming quality control team that is constantly checking everybody’s you know recordings and making sure they’re doing it right and. So, yeah, we’ve built up quite a large team to just make sure that we have good control over what’s happening and that anything that for and not just for the people that were I’m selling deals to, but for me for in house. I mean I’m using these leads right alongside everybody else and you know yeah we.

00:20:02 Syd Michael: Received the name in the portal a bunch. I know I noticed it. So we’re on the AE side a ton.

00:20:09 Bill McIntosh: Right on. Yeah. It’s surprising how many deals are coming through this stuff and So what I’d like to do is what we’re doing is offering guaranteed deals and what that means is our team will do the outbound calling. So we find the prospect, we get the prospect list. So you don’t have to deal with trying to find lists. We get the lists, we do all the outbound dialing, we do all the education about ERTC. So when we call a business on your behalf, we educate that client on ERTC on the basics, right, so they understand. How they might qualify if they’re likely to be qualified and then we get them to want to find out how much am I qualified for, right? That’s the idea. It’s like we tell them that hey, it’s likely that you’re qualified and now it’s time to, you know, for you to put in the paperwork and find out, you know how much you’re qualified for. And at that point what we actually do is we hot transfer that call that business to you. So you actually can just pick up the phone, wrap up the deal and get it submitted into the ERTC Express system so that you can then earn your commissions on that. And that’s how it works and those leads are guaranteed. So if we ever send you a deal where they’re not educated on ERTC and they’re not ready to start the process, then we will replace the lead for free and. That’s something that we’re we’re, it’s very important to us that we provide exactly that value to you and so if you ever get a lead from us that is not that then we have a strict replacements.

00:21:51 Syd Michael: And I’ve never bought leads and I bought tons of mortgage leads. I bought leads all my life. I’ve never not had where you know, every once in a while some of them are a decent lead. But if the company stands behind it, if the person stands behind it and makes it right, that’s. That’s more than what you can ask for it like that. That works because there’s a lot of lead companies out there. They don’t really care what you say after you give them the first initial. So you backing that up means everything, Bill. Thank you.

00:22:20 Bill McIntosh: Yeah, right on. So cool. Well then, So what I’d like to do is open it up to some people in. So we’ve been full like we’ve been being sold out to capacity between my own team internally and the leads that we’ve been selling. We have been sold out and I every once in a while we have a few open up and then I’ll I usually e-mail my sub agents and invite some of them in but we just did a big batch of hiring and with a big expansion of our actual new physical location. I’ve got some openings and that’s you know when you and you and Brian convinced me to come on and offer them to your guys so. So what I’d like to do is I want to do something special today. So for anybody who joins from this special promotion, I’m going to sell you packages of leads. So I see you’ll be able to get in, get access to these deals where we’re going to call and hot transfer the deals to you. And that’s one of the things I want to make sure everyone understands too, is these are hot. They’re on the phone and they’re hot. And so when you pick up and grab that lead from us right on the spot and take care of that client, man, these things turn into actual paid deals at a crazy high rate. So it’s really important that you get on them and you work them quickly turning the deals all day long.

00:23:43 Syd Michael: Yeah, when they’re hot, ready and and and asking about the information every minute that goes by. That you don’t entertain somebody. It can definitely, definitely affect, affect the quality of leads, right. I mean, you know, I like to call these leads like Little Caesars hot and ready. You know they’re coming over. So everybody needs to know that.

00:24:06 Bill McIntosh: Yeah, So what I think you guys have a little something up your sleeve too, But what I would like to do is when you got, you buy a pack of leads from me. Every time you get a deal like that, actually you submitted into the system, they’re qualified and they sign a deal with ERTC Express. I’m going to give you 2 bonus leads for free, so I’m going to you can buy your initial pack of leads from me. And then every deal that you get out of those leads, I will give you 2 bonus leads on top for free if you take that deal all the way through to like when they sign the contract with Brian and in his and said and their team. So yeah.

00:24:49 Syd Michael: That’s strong. So I mean essentially if you get in and you start as you start closing deals, you’re doubling your opportunity. While the iron’s hot, you have a chance to actually add in two more fresh leads For every deal that you have that sends to the AE, the AE does the welcome call. Once they do the welcome call, that does qualify you as a good lead. And then Bill’s going to send you two additional leads on top of that now. If you turn around and you let’s say you get the next one signed up ready, The AE does the welcome call and it moves through. Then you get two more. Additionally, is that how it works or is it just for the first round?

00:25:31 Bill McIntosh: That’s exactly right. Yeah, that for every, you know, this is a deal, you know through the point of closing, right. So if they get the deal to that point and your team closes it two free leads, then there’s no limit all there’s many bonus leads as you guys can help bring to the table. I really want to help. The idea was is to. To really flow power to the ERTC Express team because I really believe in backing them up. And so that was my little extra little gift for you guys and for the whole team. I want as many deals put into the ERTC Express system as possible and so yeah I’ll do that.

00:26:10 Syd Michael: And I want to add and I know you only have a limited available number because. We’ve already, I mean, you maxed out the last two times, but I wanted to throw something else in and I wanted to make this available to anybody who’s currently getting leads and our purchases today, moving forward over the next, what, 30 days, whoever closes the most deals, I’m going to pay the top three people. I don’t want to make it where it feels like only one person gets paid. So the top three people that are actually using these leads that answer them quick, fast, effective, take them serious. Don’t take vacations in the middle of your live transfers, right. Don’t give them, you know. Hey, I’m only available from 8:00 PM till 10:00 PM. I got to pick my kid up from childcare. People that are committed that are ready to take these leads and convert them over the next. 30 days, right? We’ve got the momentum behind us. ERTC is moving at the most efficient pace it ever has before. It’s happening right now. If you commit the way I’ve committed, I committed and got in my car and came to Tampa living in a Hampton Inn. Committed, right? If you will, commit along with me. If you are the number one, if you sell the most of those leads, how much should I pay #1? Let’s pay the top three. Give me some recommendations how much you don’t pay #1.

00:27:33 Bill McIntosh: My surprise, this is awesome.

00:27:35 Syd Michael: Scott Hall, We’re going to have to bring you on and talk about this. Scott’s talking about himself. Eric, you and I are thinking a little bit more closer to it. Scott. Hey, man, we got to go. All right. Here’s what I was thinking. I got 10 grand to spend. That’s what I got permission to spend. So I got to break it up somehow. So let’s do a. Let’s do 6K for #1. Let’s do 2500 for #2, and let’s do 1500 to #3. Is that right? Did I just spend 10 grand or did I spend more? Nope, I just spent 10 grand.

00:28:20 Bill McIntosh: Yeah, that checks out.

00:28:23 Syd Michael: All right. Is everybody cool with that? Everybody give me a Roger that right now if you understand the message that I just put across the airwaves, you’re receiving my message of exactly what you got. If you can make this happen with his leads, the number one person, the one that really dials in six grand added to the added to your commissions #2 25 hundred. And #3 15 hundred. That way everybody has a chance to get a nice little piece on Brian and myself, OK?

00:28:55 Bill McIntosh: So man, so first place like their leads, they’re actually getting paid for the leads and they get free leads for me. Basically, whoever scores #1.

00:29:05 Syd Michael: We’re trying to, we’re trying to make it a no-brainer right where it’s a irresistible offer. That’s the intentions here.

00:29:13 Bill McIntosh: Yeah, right on. Yeah, so just to recap, so our agents will do all the prospecting, all the calling, they will connect with the business. Now we cannot qualify the lead because you know we don’t have access to the financials. We’re not going through the docks. But what we do is educate that client on what it takes to be qualified and then get them to say yes to going through the process that’s the procedure that we do the point we get the yes. And the agent has educated that client, that’s important that the client’s been educated enough so they understand what they’re getting into the client then or the business then says yes, we then ring you and we do a hot transfer and connect you with that lead right on the spot. And as we said, work those leads quickly, make sure you answer those calls, work the leads quickly and then you can be the $6000 winner and have a big pile of extra free leads. And I’m going to give you on top of that. So that’s the deal. Who’s interested in that by the way? So tell me in the chat, you know, give me a heads up of this is something that sounds interesting to you if you’d be interested in being part of this game with all the prize money, the free leads that I’m throwing in. And then of course, you’re going to make a bunch of commissions, right? That’s the main thing. I want everyone to make a lot of commissions. Okay. Awesome.

00:30:32 Syd Michael: Will’s ready. Herb. He wants to do it. I promise you’ll take all the church leads you can send them. Andy’s ready. Good to see you, Andy. Hope you’re doing well, man. Rashad. Gary’s ready. Dara’s ready. Bruce. Guy. Scott Hall. Hey, Vanessa. Are you? I know you’re in the background, but are you attentive in the background? I’m going to. Get you to back me on something real quick. Maybe not. I’m going to have to take every bit of this on me. Great. And we’re being recorded. Should we, to qualify as a deal. It means that it goes to the AE they do the welcome call and collect their docs that that’ll be a deal as far as the way we’re measuring the. The quality of the deal, that’s what we’re going to measure. As long as we collect their docs, they go to QC, then we’re going to qualify that as a deal because I can get Cassandra to keep up with it for me, so.

00:31:32 Bill McIntosh: So I guess is that.

00:31:32 Syd Michael: That’s the point.

00:31:33 Bill McIntosh: Where they go to your closing team is that that point in the.

00:31:36 Syd Michael: Process. That’s the point where they go to the CPA and then they.

00:31:40 Bill McIntosh: Don’t.

00:31:40 Syd Michael: They don’t have to necessarily qualify through the CPA, but they qualify as a lead. I think that’s fair, right? I don’t. You know, I don’t want to see somebody get a point for a deal if for some reason the company legitimately doesn’t qualify for ERTC for instance, I think it should be qualified if they go to the CPA, which you know we don’t have very many that we haven’t been able to, but go ahead, yeah.

00:32:04 Bill McIntosh: Yeah. Get it. OK. Yeah. So then, yeah, that works for me. Yeah. So we’ll do it based on that. So we’ll consider this a deal at the point all the docs are collected and it’s over to the CPA. Sounds good to me.

00:32:14 Syd Michael: And how long is it going to take you to deliver some of these leads? Should we give them longer than 30 days? Bill, be honest with me. I want to make this really fair for everybody.

00:32:23 Bill McIntosh: Well, I actually don’t have a lot to sell today. That’s the other thing is I think based on the interest I’m seeing, I’ve only got a limited number of packages, so do.

00:32:36 Syd Michael: You think we should do it until the end of June or like 4th of July, let’s say 4th of July so all of us can remember it.

00:32:42 Bill McIntosh: Yeah, I love that 4th of July. So it’s like.

00:32:46 Syd Michael: 4th of July. Yeah. We’ll set up fireworks on the 4th of July. Norma got the big check? We’re going to set off a big bottle rocket for whoever wins this.

00:32:59 Bill McIntosh: Yeah, I love it. So, yeah, but 4th of July, it’s sort of like these American small business sort of celebration contest. There we go. Good deal. So let’s do that 4th of July is the end of the deal all the way around and then let me, I have a link I can share. I guess that would be a time to everybody’s asking for it. So I guess I should share that and let me just get it real quick. Okay, so let’s push this out. I’ll send that to Scott and everyone at the same time and we go. I’ll pop it over there and I’ll pop it into the chat.

00:33:52 Syd Michael: Lorraine, what country, are you in real quick because this is a legitimate issue and let’s just speak transparent about it. I don’t want to see. Canada. So what’s your what? What is your time zone? That you what? What’s your time zone? Mountain. All right. OK. Because they’re calling, you know, US time zones, obviously. It’s going to, your leads are going to come over between the hours of what, eight and five, right? Or.

00:34:15 Bill McIntosh: Yeah. So, during business hours is how we’re doing it and we’re actually working on some systems now where we can try to die is the one thing that has been sometimes not the greatest is we know we have you know, different time zones in the US And so like somebody on the East Coast at the end of the day a lead comes in kind of late and they don’t want to pick up the phone because it’s, you know, they’re maybe having dinner with family or whatever. So we are working on a system to make it so that we can dial in closer to your home time zone that’s not ready yet, but they are during business hours during in US time. So that goes from in the morning. I think the team starts at 8:00 AM Pacific and goes to 5 Pacific that’s that’s currently the hours they’re dialing, yeah.

00:35:05 Syd Michael: If somebody’s in Guam and 12 hours ahead, there’s no way they’re going to get business hour leads. It’s impossible because they’re calling the clients when the clients are ready. So just to be transparent, if you’re in a time zone where you’re in bed at that time, you would have to either take the leads in the middle of the night or there’s no way to get the customer. To wake up in the middle.

00:35:27 Brian Anderson: Yeah. So if the agent, so the so you guys buying the lead, let’s say you know whatever, if you’re in the United Arab Emirates or you’re in Guam or you’re located somewhere like that. Yeah. I don’t currently have a way to get you leads in your time zone since we’re working in just American, you know continental American U.S. business hours, that’s what we’re focused on trying to reach businesses during that time.

00:35:51 Syd Michael: Yeah, I just wanted to be transparent on that, you know, on expectations and I think it makes sense that, you know, we only could deliver during business hours. But I do want to say this and I really want to make this clear to everybody. Listen, this is Little Caesars hot and ready. I mean I can’t tell you it’s been twice in my life that I’ve walked in my room, blocked the door, came out with a beard and $1,000,000. I’m talking about commitment. Right. If you’re not ready to commit on these leads, meaning making yourself available for when they come in and creating each and every one of them and with the clete and total intentions of making every single one of them a raving fan, that should be your intentions right now. If you’re not coming, and if you’re not leading with your heart and leading with love and leading with that type of intensity. They may not be for you and it’s okay, you’re not going to offend us because I know that. I know Bill’s only got a few slots. We’re going to be able to open up or whatever. But if that is you and you do want to start making money, you do want to turn around and look at your significant other and say, honey, I did it. You want to make it happen this time. This is the time. So Bill, how many slots are you going to be able to open up for us?

00:37:13 Bill McIntosh: I get 25, so 25 agents I can take in and then after that we’ll have to stop.

00:37:20 Syd Michael: That’s good because you told us 10, so you obviously put some people to work. I love it. That’s a good job.

00:37:28 Bill McIntosh: Well, after we talked, after we met in Tampa, I went back and like okay, how do I make up more enough room here so.

00:37:37 Syd Michael: Yeah. Alright, cool. So if did you drop the link into the chat to give everybody a chance to get into it?

00:37:45 Bill McIntosh: Again, I popped it into the chat and the question panel as well. And just so everybody has it, it’s job crusher.com/ERTCdeals. And just a heads up, Scott, so Scott’s here with us in the audience. I think he’s still here. Scott, are you still here? I got your text message.

00:38:08 Syd Michael: Yeah, Scott, hold on, Hang on a second. Scott, do you have your. Let me know if you have your headset. I’ll just bring you on. We know Scott really well.

00:38:17 Bill McIntosh
Yeah, yeah. I just said the swag, some of the leads he got from me, the deals are funding now. So that after the, you know the delay on the deferred and so some of us, so he’s actually got deals closing with money coming in from the round of leads he got from me.

00:38:36 Syd Michael: Hang on, I almost made a presenter. Hold on a second, Scott. I’m going to promote you here. Well, I brought you in. But anyways, I didn’t mean to do all this, but we got you here, Scott. What’s up, brother? Gentlemen, how we doing today?

00:38:52 Bill McIntosh: Hey.

00:38:54 Syd Michael: Have you been watching some basketball, Scott, or you staying away from it? I have not been watching much basketball. I’ve been busy working.

00:39:05 Scott Hall: My ERTC business Syd, like, come on. OK, All right. That’s what I wanted to hear. Just making sure. I’ve been watching my Cardinal, my car. I’ve been watching the Cardinals revive from desk door. That’s what I’ve been looking at. There you go. Yeah. When Scott was in town, the Cardinals actually were playing the Yankees on a spring training game. So you got to go in and check that out. That was awesome. Yeah. Very cool. A lot of our hard work is finally beginning to pay off. There’s a few deals that are in deferred closing. There’s a couple that probably should have checks coming in. I know we never like to give timelines Syd, but I don’t know within 30 to 60 days we should start seeing some of our efforts pay off Bill.

00:39:48 Bill McIntosh: Right on. I’m glad that that worked out. But and hey, I’m glad you’re getting deals from us too. It’s been great working with you so.

00:40:01 Syd Michael: Thank you. So Scott, tell us this what’s the biggest deal that you got then just tell us what’s the biggest deal you got, how many general from Bill, how many W2s I’ve gotten a couple of in the couple in the 20s they you know, they run the gamut from you know 6 to 21, 22 sometimes just depends, it’s across the board I think.

00:40:27 Scott Hall: It’s a, you know, a wide variety of companies. I’ve had nonprofits, I’ve had, you know, restaurants, I’ve had manufacturing companies. I have one. I was looking it up. I had can’t think of the name of it off the top of my head. I just did a calculation of my biggest deal, though it’d be $7000 more than enormous check, but that’s not bills, to be fair, she said bring it. She said bring it of the action. Have you seen some of the credits? What’s some of the biggest credits you’ve seen with the bill leads. I’ve seen one for like 12/1 for here’s one for 3:00 to 2:00 that are you know plugged into the system and are going to be you know. It’s deferred. You just kind of got to wait, you know, it’s not the way these things work. But the good news, it’s basically money sitting there. They’re kind of like little baby annuity bombs. They just all of a sudden show up. So it’s a beautiful thing. I mean, awesome. Yeah, 17 deferred plus another 8 legacy plus I got. Oh, I just got 18 folder for all this happened. Let me see if that was Bills. This morning it was 17. Today was 18. I love it when it changes. Let me see who this one was really quick. That one is not that. That one. Here’s one equipment company with 10 W2s. That was a Bill deal. Here’s one right here. That is another sub agent of mine. Let’s see here. We got this one. This one. What about this one? Here’s one. That one was six and four. This one was 11 W2s. Yeah, they’re all using, pushing double digits, which is good. Here’s 1-6 and six. Here’s another one. Full deferral 17. Yeah, these are all going to be anywhere between, you know, 80K and you know, 300K plus depending on, you know, the payroll. We all, you know, people have been doing this. No to look at the payroll versus the W2s necessarily, that’s the secret.

00:43:03 Syd Michael: My guy Bergsham said he just had one from Bill, it was 257,000. He had another one that was 48,000 and 105,000. So yeah, I mean you average those out there over 6 figures, you know, so they’re decent deals. Good. You know, I mean, listen, I just, you know, there’s nothing to hide. There’s nothing to peekaboo about or the tiptoe. I told everyone of you, if they’ll tell you it’s going to rain chicken soup, grab a bowl. I want you to know exactly what you’re looking at. Exactly what you’re considering, Bird sing. Exactly what you’re getting involved with. I want you to understand what it is. I want you to know that if a lead is bad, Bill’s going to make it right. And let me tell you something. If you don’t get a couple leads that you got to trade in, you’re not trying hard enough. That’s the truth, right. You need to be on top of these things.

00:43:55 Scott Hall: No there’s you know every now and again I’ve had one where it wasn’t the right fit and you know they were very quick to replace it. I’ve been across the spectrum with the bill and the business Relief Coalition team. It’s been fun.

00:44:13 Syd Michael: Awesome. Thank you so much, Scott. Thank you for your time and I appreciate you jumping on with us real quick. Thank you. Yeah. Cool. And it’s my screen coming through, by the way. I see it.

00:44:25 Bill McIntosh: OK, cool. So I just thought I’d just share real quick. This is when you guys go to the link that I handed out to you in the chat, this is where it’s going to take you and I just wanted to kind of cover a little bit more so you understand exactly what you’re getting. And I guess I forgot I have my webcam on, I’ll turn that off. So you know you can read right here what we’re guaranteeing. So take a look at that. That explains exactly what we’re guaranteeing and what the replacement policy is. And you’ve heard now Guy and Scott both getting you know 2 to $300,000 deals out of these leads that’s you know start to do the math on what your commissions are on that. And then what we’ll do is we educate them on the process and we guarantee that you’ll have at least 5 W2s for qualification minimum. So it goes up and you can get deals quite a lot bigger than that. But if for any reason the deal ends up being less than 5 W2s or if the client says you know. I don’t know what is this ERTC thing. I don’t know anything about this, right. So if they’re clearly haven’t been educated on ERTC that my our agents didn’t go through the script educating them on the process, answering their questions or they’re not 5 W2s minimum, then we will replace the lead just pure and simple, that’s it. But anything that doesn’t meet that we will always replace it. So you can be certain that you’re going to get good deals from us. Now go ahead.

00:45:57 Syd Michael: I was going to say how strong is that? I mean, you get whatever, you know, that’s awesome, man. Good job.

00:46:02 Bill McIntosh: Well, I know what? Because I’m a marketer, I buy leads from other places. And that was my biggest. I used to buy marketing agency leads. That was a big thing. I was buying leads. And man, the amount of garbage that I got, it was just ridiculous, you know? So I know when I buy leads, I like to get a real lead. I don’t want garbage. So I, you know, I want to stand behind what we’re doing here for, you know, so everyone knows. They can be confident that they’re going to get good deals. And by the way, I see, so Guy currently is on one of our quarterly plans. So Guy, I see your question there. So you’re currently getting leads on the quarterly plan. What I’d recommend is jump in today and we can cancel your quarterly. So if you get in today and resign up with one of our monthly deals. Then we’ll put you on this plan. We can cancel your quarterly once we’ve finished delivering all those leads. And then you can qualify for all the prizes and all the cool stuff that we’re doing in this promotion right now. So you’ll get my bonus. You can qualify for all of the cool stuff that’s that Syd and Brian are doing, and then we’ll move you over to a monthly package. So just. So that’d be my recommendation to Guy, grab your deal now and the same for anybody else. If any of you were on, maybe you’ve bought one time deals from me in the past or you were on one of our other quarterly plans, I’d recommend jumping in on a monthly deal today so you can qualify for all this good stuff. And then you have to wait for kind of upgrading your plan, all right? And then of course you can also buy one time deals, so if you Scroll down a little bit. You’ll see you can also buy one time deals if you’re not up for signing up for a monthly plan, which by the way, the monthly plan, you can cancel at any time. So you sign up to the monthly, you know halfway through the month you’re like, yeah, I don’t want to renew, just reach out. We’ll you know we can cancel. You can cancel at any time. I want to make sure that we giving you goods or leaves that are so good you just don’t want to cancel. Like that’s my goal. And but ultimately, if you want to cancel for any reason, just cancel, you need to give us at least a couple business days before it rebuilds, though. Cool. And let’s see what else do I need to cover? And then, oh, anybody have any questions about the deals, about the promotions, the contests? I think we can answer questions about that too. I saw a few come in, but. Let me know if you guys have any questions about that. And then yeah, okay, I see a question of somebody who has who is it currently in a package and they’re in the middle of getting a couple replacement deals and they wanted to know should they wait to sign up for this package or do it now? So I would say do it now so that you can qualify for all the cool stuff we’re doing, right? So do it now. Don’t wait for your replacement leads. We’ll finish off your replacement leads and then we’ll immediately start delivering your new package. So in fact, let me know here in the chat if you do end up jumping in today. And then I will go personally check on your replacement leads and make sure you get those quickly so that we can start your package right away.

00:49:21 Syd Michael: When we sign on, how quick can we start seeing the leads?

00:49:25 Bill McIntosh: So respond to us quickly because we have a little onboarding process. So it depends a little bit on how fast you get back to my team. So as soon as you sign up, we’re going to onboard you, which means we need to find out you know where do you want us to contact you, you know what phone number do you want us to be doing a hot transfers to. We need to collect a little bit of information and then it kind of. Educate you on how our process works. So as long as you’re responsive to my team, you could be getting leads tomorrow. So I’ll put, I’ll just plug you into the rotation and you’ll be, you know you could be getting leads immediately, yeah.

00:50:00 Syd Michael: Don’t be that customer that wants the RTC help and then doesn’t upload their docs right. We’re familiar with that. One of the biggest bottlenecks we got in the process is when they don’t upload their doc. So make sure you get do the whole on board process with Bill. Get everything in place so you can start getting these leads sent over as soon, as soon as possible. Time is money. Listen, tomorrow we’re one less day of eligibility. Every day of eligibility, you need to take as much action as possible to make it as effective as you possibly can, Rashad says. He’s in no-brainer. Especially. Yeah, Rashad, I was about to say, that’s awesomely finish up your leads, make them right. If you have a couple that you, you got to switch out. Jump into the package today, get the bonus. I’m hoping, and I’m rooting because I’m one of your biggest fans, buddy. I want to set that bottle rocket off for you and give you that 6 grand. So again, we’re giving out $6000 between now and July 4th for #1. We’re sending out $2500 between for #2 and $1500 for #3. So don’t worry, Scott Hall is going to win and a couple others, right? But I know what I would think if somebody puts out a bonus, I’m hitting it. I don’t care what anybody says, I’m hitting it.

00:51:26 Bill McIntosh: Man, that is cool. So they get free leads for me. If they win first place, they’re getting basically getting paid to work leads. Nothing out of pocket.

00:51:39 Syd Michael: No brainer.

00:51:41 Bill McIntosh: Yeah. And OK. So then I see John wants me to go over my process again. So here I’ll let’s talk about that. So first of all, we source the list, so we go out and we find the lead list. There of companies that are likely to qualify for ERTC, we then call those leads on your behalf. When we get a business on the phone, we find the decision maker, right? That’s step one of my script and what my agents are doing is they’re looking for decision makers. So we’re not going to pass you the receptionist, right? That’s not, that’s definitely not what we’re trying to do. We want to get to the decision maker, get them on the phone. Which that right there is tough. I mean, Syd, you can attest to that. Just getting a decision maker on the phone is not an easy thing.

00:52:25 Syd Michael: You spend 80% of your day doing just that.

00:52:28 Bill McIntosh: So we do that for you. We get the decision maker on the phone. We get the name of the decision maker. We then educate the decision maker on the process, like here’s what ERTC is, here’s the different ways that you qualify. Then we say, would you like to start the process and find out how much you might be owed? We get a yes and then boom, that’s when we pass it to you. So you’re going to get a call. Our agent will be will test, just say, hey, I’ve got a lead for you, here you go. And then boom, it’ll just connect it and off you go. And then you take that prospect, you kind of, you know, they might have a couple more questions. And then one of the things that you’re going to want to do too is help them understand why they should trust ERTC Express, right, because I just got a call out of the blue from someone they don’t know. And now they’re talking to you and so important thing for you is to help them feel comfortable, help them trust the process and trust ERTC Express and then it’s a laid down deal. I mean at that point you get them in the system, you know, we get the docs collected and off you go.

00:53:41 Syd Michael: We got a few people asking for the link again if you could it’s jobcrusher.com/ERTCdeals.com excuse me that’s it for ERTC deals Eric just said and sorry for dude I can’t stand it. I’m with Chase also and it happens all the time. He said Chase gave him the anti fraud decline where he says you know hey did you do this And he says yes he’s approved it. He says he needs y’all to rerun the process again. What does he do on that situation? I think he reached the minute. Eric, I think you read through, go through again and try and buy again. They’ll see the same merchant processor come up and approve it.

00:54:25 Bill McIntosh: Yeah

00:54:26 Syd Michael: Know Chase. Chase does that to me on everything that I charge anytime I do anything of, you know, a couple grand or more.

00:54:34 Bill McIntosh: I mean, I know they’re trying to protect us, but man, that’s sure annoying. Yeah. I don’t think the order completed, Eric, so I think you do have to rerun it. Yeah. And wow, OK, few orders coming in here. Awesome. And then, yeah, anybody who is currently, you know, like if you’ve bought leads for me in the past and your plan has expired or maybe you’re just waiting for a couple replacement leads, definitely jump in today so you don’t miss out on this. The contest we’re doing and all the the the bonuses that I’m doing and then you can always reach out to my help department. And for those of you on current plans, if you want to just check on the status of replacement leads or whatever, it’s just help@jobcrusher.com. So anybody there who is you know currently in the program and needs to get in touch with support, just e-mail help@jobcrusher.com. But definitely don’t wait. Get in today so you can be part of the special promotional deals and then we will, I’ll make sure that the team you know quickly delivers your replacement leads and you’ll be right on to your new package of leads.

00:55:50 Syd Michael: I just want to reexplain because I want to make sure everybody understands exactly the bonus that we created over at Charlie’s Steakhouse. Bill is giving you two additional free leads for every lead that closes. So I mean this could be, this could if you work hard and you do it right, this thing could really grow legs and continue for quite a while, quite a while. I personally and I’m just being honest, I would make Bill regret ever offering me a bonus like that. I really would. I would punish him for it. I would be like, bro, you just talked to the wrong cat. Because I’m going to let you know that you’re about to give me leads for days. I’m in. You know what I mean? Eric got in. Good. Glad Chase allowed us to spend money today. Eric, you know, I don’t know if you feel the same way I do about that. Drives me bonkers. But listen, you get 2 free leads for every deal that closes. Come on, think about it. That’s that’s. I mean, I love giving out the 10 grand. But just the part that Bill talks about it, man. I mean that’s that’s everything. Two free bonus leads for every lead you close. I’m telling you that I pity the fool that would give me that. So rock’n’roll.

00:57:14 Bill McIntosh: Yeah, and I’m curious out of the audience is here just a little sidetrack for a moment. Who here is ever done cold calling for ERTC? Just want to see a show of hands in the chat. Just say me or yes or whatever you want to say in the chat. Let me know who here has done cold calling for ERTC. OK. Cool. All right. Well, quite a few me’s right. OK, good. Did you like it? Was it fun? Obviously I’ll be a little sarcastic, right? Who? I mean, And some people like cold calling. Actually, I have had, you know, I have certainly have encountered people that like doing it. The paydays are fun, says Thomas. Yeah, so good. Okay. So yeah, not fun, but necessary, says Lauren. Yeah. And nobody else seems to enjoy. They only enjoy the payday. So me too. So this is your chance because you know, this is effective. And for me, I mean, I can share my experience and the experience with my subagents. This is the most efficient and effective way to get consistent deals. I know there’s a lot of different ways you can do marketing and advertising and different ways of trying to get leads. But in my experience and from all the sub agents that I watch, when you’re doing this cold outreach, this is how you get consistent deals and there you go so.

00:58:52 Syd Michael: Bill, you let me tell you a quick story about cold calling. I was selling units hardware and they made us do 150 calls a day. This is in 1996. I figured out a way. Because my buddy was telling me about this new thing called the Internet I figured out a way to go into like these posting boards and I would go to like Georgia Tech and like all the computer science like type boards and I would post my you sun workstation processors on there and at the end of the month I opened up like 25 new clients. The next closest salesman to me opened up like 3 and they’re like man this guy’s a cold calling. Animal. He opened up 20 something clients last month. I didn’t want to tell them. Back then it was considered cheating, but I was doing Internet marketing. It was a secret. It’s a secret I kept for years and years and years. It’s because I didn’t want to have to make the 150 phone calls a day. It was miserable. All you did was wait on hold, waiting to talk to the decision maker the whole entire time. It was a nightmare. So I cheated and started doing. Internet marketing.

01:00:06 Bill McIntosh: Yeah, definitely. It’s no fun. And John says, you know, he didn’t like it because it’s just always reaching voicemails and especially today, like cold calling. You know, five years ago or more, it wasn’t quite as bad. But today, man, it’s just nothing but voicemails over and over and over. So and then you got the gatekeepers to get through and you know figure out how to get through to the decision maker. And then once you got the decision maker, they’re always a little off, you know, on guard because you know who is this anonymous person that just called me and got me on the phone. So it definitely is an art to get that down right. And we’ve definitely refined our script and our pitch to the point where we could get through and yeah, we’ve, I don’t know how many. Hundreds of thousands of calls we’ve made. At this point, I actually need to go find out. I’m going to go find out. I’m now I’m curious. We’ve made, I know it’s hundreds of thousands of phone calls that we’ve made on behalf of ERTC Express and all of our agents, so.

01:01:09 Syd Michael: Hey, Thomas B, Reach out to me today. We need to talk because I want to tell you, we just reach out to me. We need to talk, if you don’t mind. I meant to call you yesterday, but now I see your name. Not to interrupt. Thomas, reach out to me, please. Yes, Sir. Please, Thomas. Yep, Go ahead. I’m sorry, Bill.

01:01:30 Bill McIntosh: No worries. And so I don’t know how much longer we’ll be on at the moment. So I would really recommend that everybody jump in now. So if you’ve been sort of on the fence trying to decide if this is the right choice for you, get any questions you have answered right, I don’t want you to just jump in blindly. If you’re not sure, so I want you to ask any questions you’ve got, put them right here in the chat. Ask your questions. I’ll do my best to clarify it and give you as a transparent, honest answer so we can get you to make that decision. Before we wrap up and head out of here because.

01:02:05 Syd Michael: I see Adam said he’s in for at least a 5 pack. Good welcome, Adam. Hey, do you read right below his comment? There’s it’s just it doesn’t show their name but let.

01:02:16 Bill McIntosh: Let me take a look.

01:02:17 Syd Michael: One second. Maybe it’ll help him. Adam. So how? If you work this right, that five pack can last forever. You can just keep rolling them.

01:02:35 Bill McIntosh: Yeah, I’m not seeing what that person is seeing. Let me see here. Yeah, let me check one other. I’m going to check another one. Yeah, I don’t see that.

01:02:56 Syd Michael: You’ll get straight. So I guess, yeah.

01:03:02 Bill McIntosh: OK. Yeah. I’m still checking to see which one. Yeah. They all they look right. OK. I think they’re Melissa. I think they’re good.

01:03:16 Syd Michael: So here’s a legit question, Bill. And I know you want to help these people, so Eric has a good question. Eric, who used to work for Sun Microsystems, right? Bruce says he’s in for a 5 pack. All right, Bruce bringing the deals to Hollywood. He was asking, he goes, can I bump up levels? Like if you know, once he brings in a couple commissions or bring some money and can he bump up a level? What do you think of that?

01:03:46 Bill McIntosh: Maybe I’ll be. I just want to be totally transparent here. We’re often booked up to capacity. If we have capacity, then yes, you can upgrade. So it kind of depends on that because. Unfortunately, in the past. I’ve I’ve accidentally oversold and that was not fun to try to have to you know sort that out. So I don’t want to oversell and have to have delays happening with people So if there’s capacity you can upgrade. So two things one I’d recommend getting as big a package as you can budget so whatever fits your budget you know go for the biggest package you can get now that’s the only way to guarantee you get in. And when you sign up on the monthlies, that’s the other benefit of doing the monthly packages is that locks you in and then you know then your capacity is reserved and you will always have a supply of leads every month, right? Again you can cancel at any time but that helps us manage and maintain and keep a consistent capacity for you. If you buy a one time deal down here on the option down below then. There is a chance that once we fulfill your deal and we give you your 25 leads, you might not be able to rebuy because we might be full at capacity. So the only way to make sure is to buy a monthly deal and grab it for as big a package as you can. And like I said, you can always cancel later. There’s no questions and ask cancellation policy.

01:05:19 Syd Michael: Now let me ask you a question. I think I already know the answer, but I don’t want to answer for you. If somebody has a deal that’s less than 5 W2s, that’s not a lead, right you’re.

01:05:31 Bill McIntosh: We read it, yeah. We replace it, yeah.

01:05:34 Syd Michael: And if they’re payroll and if it’s possible, but let’s just say it’s possible if somebody did have because we do have a minimum of 150 K in payroll. For 2019, if it was 5 W2s we got, somehow they didn’t pay 150,000 in payroll. Would you also replace that lead considering they didn’t have enough payroll?

01:05:58 Bill McIntosh: I haven’t, You know, it’s funny. I’ve never run. I didn’t know that even that was the thing, because I haven’t run into it. Okay. So it’s.

01:06:07 Syd Michael: Opposed to you scripting and having to you know, find out if they are qualified with 150K payroll, would you not just replace the lead with another lead?

01:06:18 Bill McIntosh: So if they don’t qualify for A, so that’s part of in order for you guys to do the deal, they need to do 150K in payroll.

01:06:25 Syd Michael: 150K in payroll, 3 minimum W2s is our minimums. But you know you. You already promised even two more. Which is good. I don’t think you’re ever going to run into the problem, but I see Ann asking the question. I just want to just.

01:06:42 Bill McIntosh: Yeah, you know, maybe the other thing is maybe I should adjust my procedures a little bit because I know before I think my initial guarantee here is based on maybe your old qualification minimums. So maybe I should be adjusting to match what your minimums are now.

01:06:58 Syd Michael: So 3 W2s and 150,000 in Payroll in 2019. Is our request.

01:07:06 Bill McIntosh: OK. If that’s your minimum then I’m going to all I will adjust to that. So yes, So what I’ll do because I’m going to have to adapt a little bit and I’m going to just reset our guarantee to be your minimums, right. So whatever it takes to get on your system will be what we guarantee.

01:07:25 Syd Michael: How about that? Did that answer your question for you, that make you feel better? I knew what he was going to say because I know he’s a straight up dude. Right. But I didn’t want to answer for him. I want you to hear it from the cat’s mouth, man. Thomas just hit me on a here. I’ll give it to you right now. Yeah, no problem. But I knew he would make it right. He’s not here. Listen, if he doesn’t earn a dime, he don’t want to get paid a dime. That’s the truth. That’s that’s the difference between. Good dudes. The good guys who we associate with and the other guys. There’s some people out there that will do anything for a dollar. Bill’s not out there. If he doesn’t earn it, he don’t want it. But he does want to earn it and he wants the opportunity. When he digs in and finds a vein like he’s done here, he wants to mine as prospect as much gold as possible and share the wealth with each and every one of you. And that’s why he’s willing to do the extra work, hire, and take on all the expense. Manage all the people. I don’t know if you’ve managed people these last couple years, but it’s freaking hard lately, right? It’s hard to have employees, but he’s want to take all that on to spread the love and the gold and the leads with everyone. He’s not trying to keep them all for himself and he’s definitely never going to try and sell you a lead that didn’t earn its weight and gold, right so. I knew you were going to answer it that way, Bill, But anyways, I’m just pointing that out. Yeah.

01:08:55 Bill McIntosh: Yeah no worries. The little sneaky side benefit too just to totally lay it all out there is this help me you know these getting when you guys get leads you help me subsidize my operation so that I can keep growing my call center right That’s my you know not so sneaky agenda is that. When I’m able to sell leads to you guys, I can grow my call center and I take everything you put in for leads and I reinvest it into my call center to grow it bigger and bigger. My goal is to get us to 100 agents and by working with you and you know spreading the level around with our deals, that’s how I can kind of subsidize my operation because I’m using these leads too, right. So I’m taking leads from our agents and putting them in right alongside you all but. By working with you and giving you access to my team, it gives me that extra cash flow that I can reinvest and continue to grow this call center to my target of 100 agents. So and by the way I talked about managing the agents, managing call center agents, you know how that you that that saying it’s like herding cats, this is more like herding squirrels I think.

01:10:09 Syd Michael: Hey, so let’s just talk about it. Walter. Hey, buddy. Good to see you. Walter, I understand what you’re talking about and he said, listen I don’t want to offend anyone I’ll he goes but I’m going to risk it. He goes I’ve conversed on the phone with Filipino call center reps Sometimes their English is difficult to understand. What is your assessment of your reps let me stop you real quick. Walter. I agree with what you’re saying. If you are hiring the call Center for yourself. However he’s transferring qualified leads I hope Bill’s. Call center people can barely speak English because you know why? I want the customers that are that patient and that hungry and that thirsty to claim their ERTC, That they listen to somebody like that and got through. These are qualified deals like you shouldn’t worry about how well they how well. I don’t even know where your agents are out of, but you shouldn’t worry about that on these because these are people that are interested. And already been vetted and tested and saying yes, give me information on the RTC, right? I mean, I would think a lead that would listen to a thick accent would be more qualified than a lead that wouldn’t at this point. So I hear what you say.

01:11:25 Bill McIntosh: I’ve never thought about that, but yeah.

01:11:29 Syd Michael: Listen, when we did super sales in the car business, I did a key Mailer. If somebody walked in without the key Mailer, I didn’t even help them. The reason why is I didn’t want to have to work with regular customers. I was there for a short amount of time. I had to sell as many cars as possible. I wanted people that won the grand prize and had the key Mailer and came in and was all into the process that we were delivering. I didn’t want the customer that wanted to come in and test drive 9 cars and go compare and show his wife. We didn’t have time to sell people like that. We had the three days super sale. You know, we wanted to, we wanted what the marketing brought in. So it’s kind of the same situation here.

01:12:08 Bill McIntosh: Yeah. And then that being said, I obviously when our hiring processes, we are picky because. You know, like for me to monetize, I need to make sure that that my agents are getting as many decision makers on the phone as possible. And if their English is horrible, if their accent is really thick, they’re going to have a hard time getting to a decision maker. So it’s in my best interest to make sure my guys speak as good of English as we can find.

01:12:35 Syd Michael: But.

01:12:36 Bill McIntosh: Yeah. That being said, Sid’s right. If they made it through, yeah.

01:12:42 Syd Michael: Right, Yeah.

01:12:46 Bill McIntosh: I’ve got a question I’ve said real quick.

01:12:48 Syd Michael: So yeah, I just wanted to make sure you have a couple slots left open or what? What are we looking at right now? Because I know I saw a bunch of people jumping in there for a second.

01:12:57 Bill McIntosh: Yeah, let me see, 123456. Yeah, we got a couple. We have some spots available left. That was kind of what I wanted to ask about too, is anybody who has been trying to get in. I know we had at least one person, Eric, who successfully did have to get in, but. Anybody here having issues where your cards declining or maybe you’re trying to transfer money around or there’s some problem that like you’ve made the decision you want, you want in on this, you want to be part of the big contest and the cash prizes and the free leads and all the stuff. So you’re in mentally, you’ve made the decision, but you’ve got some kind of barrier or problem and that could be credit card declines, maybe you’re transferring money. Maybe You got to go check.

01:13:43 Syd Michael: With a partner.

01:13:43 Bill McIntosh: Or a spouse and let them know about the purchase before you run it through any barrier like that you’re running into. Let me know in the chat right now. I want to see if there’s anybody that’s out there that’s kind of in a situation like that. Are you in but you have a barrier you have to overcome. Let me know in the chat if that is you. And there you go. So sorry, I want to get that out there and just see if there’s anybody who needed a little extra help before. You know, before we wrap things up, cool. And let’s see there’s another one that is Reggie. So Reggie Marshall, welcome. Glad you joined me.

01:14:27 Syd Michael: Will said he had the same issue with Chase. If you got gas in two different states, I’m telling you right now, your third, your third charge ain’t going to work.

01:14:39 Bill McIntosh: Yeah, so here, let’s do this. So, there are some people that need some help. So if you’re one of those, do me a favor and pop your phone number into, it’s a private chat. The rest of the chat won’t see it. So it’ll just be between the team here and. In you. So if you are one of those people that are, you’ve got a barrier that you need to overcome, but you’ve made that mental choice. I’m, you know, I want in. I want to be part of this. Pop your phone number in the chat right now. That way I make sure that no one gets left out. You know, I don’t want to. You know, we wrap up and close down and then you know you get left out of the all the fun with everybody else. No fun to be on the outside looking in, right.

01:15:26 Syd Michael: Absolutely not. All right. Cool. Thank you for those who put in their numbers. All right. With respect of everybody’s time, I know everybody we did the congratulations today. Thank you for everybody showing up. I love that kind of stuff. Listen, entrepreneurship can be lonely. That’s why we have these calls live every single week, right. This is why we’re we’re constantly. 56 days. How many weeks is that, Thomas? How many weeks is 56 days? Six weeks takes longer for the deal to go through. Reach out to me. I’ll do what I can. I’ll do what I can. Give me a shout. Okay. All right. But hey, that’s why we do these calls live, right? This is why. Yeah, Facebook’s fine. Thomas just hit me on Messenger, considering I just shared my cell number live there with everybody. But it’s not like I hadn’t talked to all of you once or twice anyway. But yeah, hit me on Facebook DM Bill. You’re thinking, man, he’s crazy, right? That’s exactly.

01:16:34 Bill McIntosh: What I thought.

01:16:35 Syd Michael: Yeah, it’s fine. I’m glad you’re done for your closed calls with most of these agents and I’ve talked to all of them at least once or twice, but and so. Listen, that’s why we do these calls live, right? And that’s why we share everything so you can keep your pace. I was talking even with Norma just earlier. It’s just like, man, I really love you. I’ll do the calls live every week because it allows me to, you know, plug in and plug out. You know what I mean? And I get it. I’ve been an entrepreneur for many years and I know what it’s like and a lot of you that are 100% fulltime involved, you know. You don’t have somebody who’s always telling you a good job. There’s really nobody to tell you a good job. You have no way to measure yourself. You have no way to really bounce ideas off of. That’s why it’s so important and so cool to do these live every week so you can jump in and get into the latest and greatest. Today we’re able to bring you live, hot, transferred leads by somebody who’s done it successfully for us two times before. And we have hundreds of agents that are also having success with it. We happen to spice it up a little bit. You know, Brian and I can’t do anything without making everything a contest. Why? Because we’re so damn competitive. That’s the truth. That’s just the thing. Truth we give out. We give out these, these competitions because secretly we wish we were both in it and could dominate it ourselves. That’s the truth. Because we’re constantly competing with each other. Don’t you believe that? But for first place, $6000. For second place, 2500. For 3rd place 1500. And I want to repeat because I think Bill has done something crazier than releasing his cell phone to everybody like I did. He’s giving you 2 fresh leads for every deal that goes to close. If you don’t get on that snowball and start rolling it right like I would, I would, I would be giggling right now. I’d be laughing. I would be like, man, he screwed up because I’m going to punish him by giving me these leads anyways, Rashad said. He’s jumped in. Good, good dude. By the way, Bill, I don’t know if you’ve talked to Rashad much, but super great guy Donald jumped in. Thank you, Donald. I appreciate you, Bill. You got anything else? And we’ll take off, man.

01:18:54 Bill McIntosh: No, I popped the link in there for a final time. So we’re going to wrap it up. And yeah, I see everybody who’s jumped in and I’ll get my team reaching out to you all right away. So that out the onboarding will start today. I don’t know that we’ll get through all the orders because we got, we got real. We didn’t actually sell out. I do have like 2 deals left, but we got close. So I’ll have the onboarding team start with you all today. And so I would assume either today or tomorrow you will be. Be on boarded and we’ll start delivering your leads. So this is going to be awesome.

01:19:29 Syd Michael: Thank you so much, Bill. Thank you everybody. Hey, rock’n’roll. I can’t wait. 4th of July, we’re giving out the money. Let’s make it happen. See you everybody.

01:19:39 Bill McIntosh: Bye.

RPS Training Course Live Training Sessions May 10, 2023

Live Calls

RPS Training Course Live Training Sessions May 10, 2023

(Raw transcription; not proofed for grammar or spelling.)
Click here for Google Doc of the transcript.

00:00:50 Syd Michael: What’s going on? I was just talking to a muted Mike. Oh, how’s everybody doing? All right, man. I tell you, Uncle Syd’s had a good week. It’s a good week. I want to share it with you. I’m not bragging. I just want to share it with y’all because it proves something that I truly believe. Christy, let’s just make the deal. Get me on the phone. I’ll support whatever you do anyway. So. But if you need me to help you, you know I’m here. The market’s recovering nicely, right. We have a little bit of a dip there for a little bit. You know I’m kind of big on the. On some crypto stuff. So a little bit of fun earlier in the week where they said finance halted Bitcoin withdrawals which caused Bitcoin to go down a little bit. I’m in a bunch of minor stocks, took a shot at some option contracts. I was up like 28%, didn’t sell them. It went down yesterday. So I was like man, what do I do? So I doubled down picked up another 100 contracts and today. Syd was right. Uncle Syd did the right move. I’m a genius today. Yesterday I was a schmuck, but it was awesome. So good day. I had a nice little session in Blackjack last night. I got a friend coming in from out of town. We got 5th Rd. tickets. They’re the Gypsy Kings for tomorrow night. So it’s a good week. But the reason why I bring all this up, it’s not to brag.

00:02:38 Syd Michael: Not to brag, because trust me, there’s down weeks and there’s up weeks, right? It’s about momentum, right? Momentum wins football games. Momentum wins the sales game. Oh, on top of that, just sort of, Well, I guess we got a group. We’ve already shared it. But some other good things have happened, too. It’s a lot about momentum, Scott. You know what I’m talking about. This week’s a good week, right? So. Like I said, you know, even when I’m watching some football games, I’ll bet on the team with the momentum over the better, better team any day of the week. Momentum is unstoppable. And let me tell you something, I’m looking at the data, right? I’m watching the lead count. I’m watching. The flow, right. I’m watching how much our AE’s are doing every week and our momentum is peaking right now. It’s awesome. Like I know, I know the deals probably aren’t coming as easy as they did six months ago. But the quality of deals stronger now than they’ve ever been. And here’s why. I think it’s because I think a lot of people have been told some disinformation by a lot of other ERTC submission companies out there that are that have poorly trained their agents and have not given them correct information. A lot of people are some of y’all might have seen the Facebook ads where people are claiming they can get your ERTC in two days.

00:04:29 Syd Michael: They’re talking about, actually, I went through the funnel just to kind of, you know, see what it is they’re talking about. They’ll get your credit in two days. Now, if you can get a credit in two days, what do you think they’re using? They just told on themselves, what do you think they’re using? If they can get a credit in two days, That’s right, you’re dead right, Bill. They’re using software. They just told on themselves they’re using software and they’re doing income loss only. Right. So when somebody brings that up, don’t be afraid. Lean into it and educate them. Let them know that’s a company that’s using, you know, overseas software. Not only that, chances are if they’re using the software, they don’t have a CPA and they’re going to ask you to sign off on your 940 ones. Now that alone is awful. Like you almost pity the person that that follows through with that because they’ve not been. Obviously, properly educated about it or they wouldn’t have made that sound decision. So right now, more than ever, it’s really, truly a chance to not only help people get their credits, to help people get the right thing. It reminds me that some of y’all maybe know or not. You know, many years ago I worked with a guy. His name was Walter and we handicapped football games right. There was a movie actually that came out where Al Pacino played them right. I worked with that guy in South Florida and it was funny because I can’t tell you how many times I would talk to somebody and they would be on one side of the of a game right. Typically where the public is all where 80% is met in you know Tennessee for instance and.

00:06:25 Syd Michael: I would talk them out of their game and switch them to the other side and we would win and when those wins were better than any other win. When you talk somebody to completely turn to the other side, however, there was a little thing called data that they probably weren’t as educated as I was and anytime just so you know some of y’all will use this some of you want anytime the public is lopsided on a game. Guess who’s wrong 78% of the time? That’s right, the public. So anytime you see the public all lean in one way but against them. That’s why Vegas has chandeliers. That’s why they have really nice hotels and the wind has Goldwater fountains. Because they know the public is wrong, right? Anyways, not to go off on a tangent, but. I wanted to share that with everybody. I see some people just showed up to the call. Who I got with me. I got some support staff now. Nicole. Vanessa, what’s going on? Hey, Syd, what’s going on?


00:07:30 Syd Michael: How you doing? Hey, so super excited. Nicole’s going to be in Vegas with Syd coming up for the NIADA what, in June, right, Nicole?

00:07:42 Nicole Heard: Yep, it’s going to be mid June all. All right. You gonna come ready.

00:07:49 Syd Michael: You ready to do Vegas with Uncle Syd?

00:07:52 Nicole Heard: Absolutely, I gotta find a store and some variable first.

00:07:57 Syd Michael: That’s right, you can be shouted by a bunch of car guys in Vegas with Uncle Syd. That sounds like a vacation package right there.

00:08:04 Nicole Heard: It does.

00:08:08 Syd Michael: That’s awesome, Patrick says Syd. Can you explain how others make clients sign off on the 941s versus what our team does well, we have CPA’s that signs off on your 941s. Think of this right. It’s called and I can’t pronounce the word, so you’re going to notice that I avoid it client expectation or whatever where they sign off on their 941s, meaning they do the calculations, they give their client the 941s, they sign off on it and they submit them. So you’re that means they’re submitting they’re signing off on that company’s calculations and putting their name on the dotted line for being responsible for it, right. You don’t want to do that. You want a certified CPA to sign off on your 941s. So he or she takes all the responsibility of it plus their license for it. And hence why you can offer like we offer audit protection. It’s because we have certified public accountants signing off on their 941s. They’re protected because that accountant has to stand behind his numbers or that’s why they get license. Does that make sense? Hey, Guy. What’s up, buddy? Welcome to being a platinum agent Guy. Congratulations, Patrick. Does that make sense? If everybody understands what I’m saying, give me a Roger that if you understand exactly what I’m saying about getting a CPA to sign off on your 941s. Roger. All right, cool. So let me scroll up. I see another question here.

00:09:46 Syd Michael: Tom, do you have any updated information on returns from them versus us that number moves so much? Tom, I know when we calculated it at that time, I remember 7200. But that just to tell you don’t I would be careful quoting that because that number moves it was around that time but that number moves a bunch. So I would be very careful on a quoting that. However, I can guarantee you that we maximize their return we’re not goosing it, we’re not pushing the edge, we’re not flying close to the sun, we’re maximizing the program but we’re also using limited commerce legal. And other reasons other than just loss in revenue, which makes it where they can qualify for additional quarters, realize these people that are doing loss in revenue probably are only qualifying for one or two quarters, right. So there’s another four quarters out there that they can qualify for. So if you could just if there’s ways to get them to qualify for even just two of the four more quarters, you could double their rebate. If you got them all six, you could triple the rebate. Make sense? Does that make sense? All right. Awesome. What kind of, Herb. Herb sent me a novel. Let me read it real quick. Hold on. Could you go more into detail of no income dropways deals are getting funded. Yes, Rick. Social distancing, Supply chain issues.

00:11:39 Syd Michael: Social distancing, supply chain issues and government mandated shutdowns. Those are the three main ways. What would you say to the office manager? The following situations calculations are completed and all decks have been signed. The only thing left is wire her payment, but she is now nervous about sending $50,000 payment before having received anything in writing. About what their credit is? Well, how does she know that her payment is $50,000 if she doesn’t know what her credit is her? I don’t understand how you came up with what her upfront payment is without knowing what her credit is.

00:12:31 Vanessa Roberts: Her issue isn’t that she doesn’t know. She doesn’t like just being told. We’ve been talking with Herb about it in the Platinum Agents channel. She wants to see the calculation. Herb, sorry, this isn’t really something we can talk about and clear up on the call for everybody. It’s more account specific, but it goes to once all of the work is done and we’re delivering the great news, the Congrats call team, we’ve done over 2000 and you know 1998. Of them were excited and had no problem completing the.

00:13:09 Syd Michael: Well, I’ll tell you, let me find out if this is it her. Some people are wanting to see our homework and the accountant’s just not going to give that up until he’s been paid. They’re not going to do that. They’ll give parameters of how they qualified them, but they’re not going to give up their all their homework and I don’t blame them. Because people there’s a lot of people out there with intentions of taking advantage our game in the system.

00:13:34 Vanessa Roberts: Yeah, that’s the service that they’re paying for with that information. And I explained this to her in the Platinum Agents channel. They could steal it. I mean, not accusing this woman of wanting to do that, but that’s why like that is the entirety of the purchase that this transaction is for. This is the service that is being rendered.

00:13:57 Syd Michael: Give a couple of platinum agent you got to do over 10 deals and I to be honestly I don’t remember what all the perks are I would go through them but I don’t remember exactly Vanessa do you know some of them I don’t even I had to get through a slack channel where they could talk with us direct and.

00:14:14 Vanessa Roberts: Yep, Where the support team and the commission’s team works and the closing team work with them in the slack channel. We are working on getting them dedicated AE’s so that all of their deals go to one AE. And we’re working on getting them the ability to leave notes in the portal for that AE to be able to communicate in a bidirectional manner on that comments field that currently is only for the AE to, I’m sorry, yeah, for the AE to leave comments and notes about what they’re doing, we’re opening up A for platinum agents of a bidirectional communication method.

00:14:58 Syd Michael: OK, Patty, I promise you the AES are calling your client. It’s funny like some people have asked, you know, like contacted me directly and said, hey, you know, I’m worried that AES, I called my client and now most of the people have done that are like, hey, can you tell the AE to quit calling me? They’re on it. Yes, absolutely. And yeah, that’s what we’re doing. We got to make sure that, you know it is more than just saying we’re going to assign it. We have to set it up in humpspot and all kinds of stuff and we’re doing a lot and track the data right now. So yeah, we’re going to get that done ASAP. Yeah. I’ll tell you what I’ve dealt with. I can only talk about what I’ve dealt with, right? I mean, I can’t talk about hypothetical situations, but this past week I’ve had two different people who refused to give us their driver’s license. You said they’re not going to do it. One guy said 20 grand ain’t worth it. I’m not going to give you a picture of. Of my face on an ID. I’m like, man, it doesn’t. I was thinking, what does this guy have? A DUI maybe? Maybe he lost his license for child support? Like there’s got to be another reason. Like, I can’t believe the guy would stop over just a driver’s license, right? For whatever reason, they drew a line in the sand and said I’m not sending my driver’s license. Ain’t going to do it but one. I was able to finally get him to see it our way. The other one.

00:16:53 Syd Michael: You know, they didn’t. He just said, no. To me, like normally the issue ain’t what is. If it doesn’t make sense, you’re not getting the whole story right. So that’s kind of the way I feel about it. But I’m going to figure it out. I’m going to figure out why people would be so hard on not giving driver’s license. And guess what you pay upfront. You don’t have to give your driver’s license. You don’t have to give your driver’s license if you got to use the lock box. They’re the ones that want to verify. The driver’s license. And I don’t know why anybody would want to let a company do it, ERTC. Submission without verifying you are who you are anyway, right? But yeah, I’m very familiar with identity theft also, especially in the car business. It’s rampant right now. But I also know like, if somebody wants your credit card information, it’s not if. It’s when. Whether they have your driver’s license or not, it’s out there. They can get it. I mean, there’s people, they want your American Express Platinum. They can go after exactly that and get it. That’s a fact. Doug says I’m trying to buy a new car right now. It’s challenging. Doug, I can always help you with that and it is challenging. Let’s help Brian on some stuff. And I helped another lady. Yeah, it is challenging, you know, if you ever want to learn. How to sell a car, go buy one. You’ll learn exactly what not to do right. Very challenging. It’s real challenging when they say it’s 5 grand over sticker and either take it or leave it. You know what I mean? Just like with negotiating with a customer you got to find a little bit of motion like their wife loves the car or something like that. But same thing with a dealership. They got to really want to sell the car. It’s hard to.

00:18:51 Syd Michael: To get it. How do they get your credit card numbers? It’s on the dark web, man. It’s out there. Trust me. There’s people. People stealing that kind of stuff all the time. We just had a guy here at work, one of the AE’s got rocked for three grand where they scanned his stuff at a gas station. Every time I’ve been on a cruise, every time I’ve been on a cruise and used a bank card or a credit card, it’s gotten it’s gotten rocked. Now. You always get your money back. But. Now like after it happening to us twice, it happened to me and Brian once, but dude, I do a prepaid Walmart card when I go on cruises. Now go ahead and load up. It keeps me in budget. They can do whatever they want with it. You know if they get it, they only can get me for so much. So it’s just the way you got to do it. Thomas said he just had 1700 stolen from his bank via gas station swipe. Yeah, they’re putting those scanners on the front of the. Then they lay over the top of the scanner where it steals your card. It’s horrible, but, you know, desperate people do desperate things, you know. Last night, I’ll tell you this, I was sitting there at a blackjack table and I watched the guy try and pass counterfeit. He wasn’t even good counterfeit. It said, for movie purposes only on the money. But the guy was so obvious, I thought they were going to tackle him. They didn’t. They actually were nice to the guy. And when he left, I looked at the pit balls. I got dude. You want my assessment on that? And he’s like, what? I was like that dude was guilty. I could tell by the way he was acted. Yeah. Bizarre. There. The guy buys in for 400 bucks with $100 worth of counterfeit. Like he’s going through all that work for $100. Think of an effort he went through to try and steal $100 from somebody. You know what I mean? Like.

00:20:44 Syd Michael: You could have took even a piece of that effort and went and, you know, focused on doing some legit business and you can make 10 times as much money. You know what I mean? It’s a shame. It’s where people are, are broke. Their wiring’s broke, if you ask me. Yeah, all good. So, yeah, I’m with you dog, way too much work. So now that we know we have the momentum. Let’s lean into it a little bit. What kind of like subject lines are Google Adwords or even e-mail subject lines do you think would really attract the current? Potential ERTC client, because it’s changed a little bit. Let’s think about it. In the past you could say, hey, I can recover up to $26,000 per W2 employee, right? That was a great tagline and a lot of people used it and it worked. But now it’s a little different, and I got to be honest the way it is, the way my mind works. I wouldn’t say 26,000, nothing anywhere. And the reason why is I think a lot of people have now heard of the RTC. They’re least aware of it. And when they hear 26,000, they immediately group you into anybody else they’ve spoken to about the RTC. So then all of a sudden you become whoever they just dealt with.

00:22:37 Syd Michael: Who we already know, the majority of them are uneducated and improperly disclosing and talking about it in the 1st place. What I think is more attractive, what I think a lot of people is, have you been turned down by ERTC, right, Because a lot of people have been turned down because they were told that they didn’t lose revenue. Yeah, they’re they’re bona fide deals. HVAC companies, car dealers, a lot of that stuff, right. So have you been turned down for the RTC? That’s leaning into what’s most likely happened, right. So change your wording up a little bit and think of where the customers at. Does that make sense, Everybody with me. Just curious, anyone tried to do paid TikTok? Yes, I know even some of our AE’s have some Tiktoks. They’ve done TikTok. You got to advertise a little different. Just so you know, TikTok’s not really a professionally produced type video is not going to be effective. You almost kind of got to do a spoof comical video to go viral on TikTok. You said the best e-mail tool they are using. I know most people are using instant reply that there’s hundreds of other tools. I couldn’t even tell you just being asked that in the group there. There’ll be plenty of people that’ll chime in. I will say this I know Paul Baker and Bozorne Clawson are crushing it with cold e-mail. So I mean I’m not saying waste their time or.

00:24:28 Syd Michael: You know, get all in their DM’s, but if you can get them to talk anything about how they’re doing it, they’re on point. They’re averaging between 250 to 300 submissions a month right now paying to go live on what Doug, are you talking about TikTok or on Facebook TikTok. He’s saying that they actually have a where you can go live with the shopping cart button or whatever button on the live. Yeah, that’s cool. You know, Craig, we cannot give out that information. It’s privacy, man. I don’t see. We’re giving them a list of every company they’ve ever done. An opinion letter would give any more credibility than you just stating that you can do opinion letters. I don’t think that really creates credibility, just to be honest with you, man. Joseph, What’s up, buddy? Good to see you. I had a car dealer say that their PEO won’t send them the paperwork they need. Well, I’ve seen that happen. I’ve seen that happen. It’s like a hostage negotiation. Yeah, Okay. So TikTok is the 1000 followers. It’s just like YouTube. Yeah. I opened my TikTok account like the first week it came out, and before it was even like three years before it was even popular, I uploaded the video of me walking through New Orleans down there. I was just like, playing with it. I had no idea what TikTok was even about. It’s definitely taking a life of its own.

00:26:45 Syd Michael: I mean I get it like, you know in the past we’ve talked about like this profiles where you got socializers, dominant directors, rationalizers and thinkers. Craig, you and I know and is very much a rationalizer. Y’all like to see things in writing, right. You like to sit down and read about it where a sales guy like me, a socializer complete opposite. Like, but I get it. I get why you are attracted to that kind of stuff because there’s a lot of people that are. A lot of people are both ways. But yeah, I’m definitely not the guy to go create you a bunch of literature. I don’t know what all we have in the members area but I know we got a bunch. But I’m just, I would not be good at it. They’ll be grammatical errors and all kinds of stuff. You’d be embarrassed even share it. Probably just keeping it real. Staying in my lane. I don’t know. I think maybe out of laziness, it’s just easier to talk people into things than to sit there and write a bunch of stuff for them. For me, since I guess that’s why I took that path, I’m not really sure. Walter what’s up buddy. Bush, Warren Clawson and Paul Baker both are doing very well. And then you know with I’ll tell you what else has been super effective is Scott Hall with LinkedIn has done very well. And I think if I’m not mistaken I’m not see if you’re on the call is Bud Clark on the call We got Bud going to share some stuff I’m supposed to be getting you scheduled up by the way. So I’ll be reaching out.

00:28:37 Syd Michael: Then I don’t see him on here, but Bud Clark on the call. Bud’s going to be sharing some stuff that he’s doing. We’ll share that in the next week or two. How many people are getting the leads from Bill McIntosh? I had dinner with him the other night. I’ve heard a lot of good things about his leads, actually, especially the second go around. Supposedly a lot better. Anybody got any input on that? Kristy, what issue did you have? Because I remember us talking about that. Some people I talked to said they talked about like they averaged about 14 to 15 W twos. Stay away from Guam. Got you. So they were picking up some deals. I got you. Craig said his average about 8 W2s okay and said she had one in Guam also. Wow. So he was hitting Guam, huh? Doug says a lot of people having success using his data, but that’s good news. Always like to see Doug win. Walter, Scott Hall definitely is on top of the LinkedIn game. I know this. I know when our for whatever reason and you know, listen, it’s beyond my jurisdiction. But for whatever reason our AE’s, the kicksie doesn’t allow them to dial Guam. So they have to do everything by e-mail. Not that that slows them down, but you know I like to have multiple ways to contact people.

00:30:58 Syd Michael: Yeah. OK. Patty and I know speed to lead is very important with a lot of his stuff, Northern Marina Islands. Wow, that’s it in the unique area. So, yeah, the average between 7 and 10. Well, I mean, that pays for itself. You know, everybody I’ve talked to, if they had any issues with the leads, he made them right, He made them right quickly, which is important for me, you know? All right, cool. Good news. All right. Good feedback. Yeah. Which I said they’re making. They’re good about making it, right? As you said, yeah, that’s good. That’s everything to me. I don’t know. I know he’s been around. I know he has been around for a long time. But he’s a super nice guy and he’s very personable. And you know, you can tell the guys that have true empathy and truly want to like help others. And Bill definitely is that guy. And you know, that’s the way I measure them. You know, I don’t, you know, Brian’s worked with a lot of these big marketers and that’s kind of where they, I measure them up, right. I like the guys who are girls who are out there who are legitimately generally enjoy like helping others break down walls. You know what I mean? That is important to me because some of them, I’m going to tell you right now, some of them are straight up sociopaths.

00:33:09 Syd Michael: They no heart. You know, they have no heart. And that’s a bad place to be. But anyways, Bill’s a good dude. We took them to Charlie’s, which if you ever get to Tampa, man, it’s good food. You got to try Charlie’s. It’s amazing. They’re actually known for their cauliflower, right? I know you. You think that sounds funny? You never think. I don’t strike you as a guy that would really be ordering the cauliflower, but when you go to Charlie’s, you order the cauliflower. It’s delicious. Anyways, we’re talking about doing another event. I can’t tell you the exact dates, but I’m excited about that. I love seeing all of y’all when y’all can come in town, especially the platinum agents and everybody else. But I love putting faces with names. Super important. Do we have errors and admission insurance? Absolutely. James Pace, have you ever read our agreement? You’ll love it. It’s BBQ cauliflower and you’re exactly the right original. You’re familiar with what I’m talking about. Then Thomas says. Well, Thomas, we need to figure out what the deal is on that because I’m not seeing one deal take. There’s an issue then. There’s a problem because I’ve not seen anybody that’s never happened. Are you out of the country are you not on every okay? All right. Well that’s a little bit of the slow up just so you know on there have you got your banking information in there correctly. I got to be honest. I’m just going to tie you what I know.

00:35:06 Syd Michael: Every single issue that’s taken over people getting paid within 14 days of it coming in has been user error on their banking info. But I can tell you this like straight up like Brian’s, like hot potato. Well if you can do PayPal then. That the easiest. You don’t want to do PayPal, you don’t want to do that. And I know they’ve paid a lot of people paying here. Do you not want to use those two systems? The reason why I asked is if they’re trying to pay you on two different systems and you’re refusing to use those two systems, can’t really complain that it’s taking a little bit longer to pay you because you’re not accepting the way they’re trying to pay you, You know, and I know there’s fees on those, but that’s. More of the reason to buy Bitcoin. He did. He had an issue with his own personal PayPal after 20 years. But we, you know, we have a back door. Ok, I know PayPal works a lot better than Payoneer. Payoneer is like rolling the dice. Antoine, good to see you on the call, man. How you been doing buddy? It’s been a while. We need to talk. I was meaning to check in with you. I just get busy. Awesome, man. You know, just off the record, like being personal with you guys. Like it’s never like Brian’s great about paying. Like he pays faster than anybody I know. Like sometimes he pays me on things that I don’t even realize what they are because I didn’t think that you I’d already get paid on, you know what I mean? So as a person, as a dude.

00:37:14 Syd Michael: You know, completely outside of this guy would never sit on your money, ever. He pays quick. He’s like hot potato when it comes to that stuff. He wants it off the books as fast as possible. You know. He don’t like to get blindsided and he knows anytime, you know, anytime your money gets played with, First off he knows what it’s like to get his money played with because. Of the business he’s been in. But secondly, you know, it makes you feel some kind of way. So he’d never, want to purposely do that to somebody because it bums you out, you know what I mean? And our business doesn’t work good with if you create a bunch of enemies instead of, you know, supporters, right? So he knows the damage of that. So if there’s ever a reason that your Commission is slow paid or something like that. Make sure your banking info is right and correct because it’s never him not trying and I’m just telling you everybody that straight up. OK, cool. All right when Nicole’s on the call. So Nicole, will you make sure Thomas gets taken care of please. I appreciate.

00:38:18 Nicole Heard: I just called our new AP personnel over to my desk right now.

00:38:25 Syd Michael: See, we’re always watching. Oh man, I don’t know buddy. It’s probably going to be. I’m just going to tell you that because I know how they work. If they split their payment into three parts, it’s not going to be off the first thing, It’s going to be after the deal is completed because they don’t want loose ends once it’s completed, then they’ll pay the Commission afterwards. That’s my best. That’s what I’ve witnessed, but. You know, they might surprise us, but that’s what I would expect. That’s what I expect. Awesome. All right. So listen, we got the momentum behind us, right? We got explain errors and emissions. It’s an insurance. If there’s any errors or anything it’s an interest policy. Google it, John, don’t make me do that because all I would do is Google it and repeat it to you. There is an admissions, it’s an insurance in any business that’s doing any sort of financial type business should always have it.

00:39:39 Nicole Heard: I can help you out, said. Just coming from mortgage errors and admissions means that you given the company permission after the deal has closed to come to fix any errors that may have been. Put input during the deal process or anything that was omitted, but also the insurance covers us. If the client inputs false information and it gets found out later and there’s an issue like in our business, stay with the IRS that covers us because it is. Stated in our contract that they have to, they are stating that they are supplying us with true and correct information and if they do not, then they are responsible for the consequences of that action, not our company.

00:40:27 Syd Michael: There you go. That’s what it is and it’s omissions. It’s not admission, It’s omission. Right there is an omission. It’s what it is in the.

00:40:35 Nicole Heard: Yeah, it’s omissions.

00:40:38 Syd Michael: Yeah. Awesome. All right.

00:40:56 Nicole Heard: Hey Syd can I say something real quick? This is going to answer a couple of people’s questions. So we have had a change in our accounts payable department because we lost a person because the work wasn’t getting done and so the person that has taken over. In that position is now working on payroll. There are a lot of tickets out there that haven’t been answered. They will be next on the list. We want to make sure first that all the agents need that are getting paid for this pay cycle get paid and then those agents that have tickets in for anything that may have happened prior to her starting. We’re going to start tackling those too. So she Tasha has my help. She has Vanessa’s help. We’ll get them answered as quickly as possible. It’s about 30 something odd tickets in there, but they’re just not sitting there being forgotten about. We just can’t get to them until payroll’s done.

00:41:58 Syd Michael: Let me paint the picture and explain what it’s like if you walk by Nicole’s office. You ever seen a Barber who’s sharpening his razor on a little leather strap? You walk by Nicole’s office. You’ll see her in there sharpening her razor. She don’t play. And when anybody up there in starts to slip, the soldier goes down. She’s strictly by the book, like, you know what you get. If she says it’s £100, write £100.00 on it. If it’s going to rain chicken soup, grab a bowl. Nicole’s going to it’s going to rain chicken soup. So knowing she’s on top of it means everything, right? So just be patient. I know a lot of people have questions. And some people wanted to do stuff. Realize it takes like physical research to research your deals and sometimes it does take a little bit of time. But just be patient. Promise you got a whole team of people in two different states that are all supporting you all behind you, all want to see you absolutely crush it. So you know keep a good positive mind mindset, right. Thomas said he’ll never upset Nicole now. Good, because she’s over there. She’s one of them straight razors too. Not even a like a safety guard on it. I’m talking about one of those Inkster razors. All right. Any last questions Anybody have any issues with clients they’re trying to rebuttal, I can help you with a rebuttal. If not, listen, with the momentum as strong as it is right now, with everything really flowing, as easy as it is right now with the weak kicking tail.

00:43:40 Syd Michael: Everything. We’re covering everything up. Everything’s moving forward. I want us to get to work because we do have a limited time and every day we lose a day of eligibility, right? And we really have been fortunate to have this opportunity put in front of us. And I hope everybody wakes up every morning and is grateful for the blessing that we’ve had here because that’s exactly what it is. That’s a fact. So. Where are we with the quarters dropping off? Well, 2020 is going to start dropping off in April of 2024. So you still got plenty of time, but not much time. Depends on how you look at it. Depends on how you look at it. I agree. All right, Awesome. Thank you, everybody. Hey, I appreciate you. See you next Wednesday. I always enjoy my Wednesdays the most. I love helping and talking with all of you. And then let’s rock it, man. All right. Thank you so much, Nicole. Hey, thank you so much. I appreciate everybody. Thank you.

00:44:52 Nicole Heard: Thank you too Syd. Y’all, have a good day.

00:44:55 Syd Michael: Yes, ma’am.

RPS Training Course Live Training Sessions May 3, 2023

Live Calls

RPS Training Course Live Training Sessions May 3, 2023

(Raw transcription; not proofed for grammar or spelling.)
Click here for Google Doc of the transcript.

00:00:05 Syd Michael: Who’s excited? I’m excited. Highly related today. Hey, Vanessa, we got a big announcement today. Michael just said he just got back from Orlando last night after changing my mindset. Good job, good job, man. If you were in Orlando, that’s close enough. You should have come and seen us. Should have come and met with Uncle Syd. Spent a little time over here. Let me show you around Orlando’s. I don’t know about probably an hour and 15 minutes. I think out of Tampa, as long as you don’t hit traffic changes everything. You will pay about 6 different tolls trying to get around Orlando. Awesome. Yeah. Well, just know you’re always welcome, Michael. Thank you. So, hey, Scott. So I’ve got your little package put together and I put it in a I got, I got these brand new foursome shoes. And so I put it in that box that fit real nice. And it looked like Brian was in here and he was like, what is that? I’m like, boy, I’m doing something for Scott Hall and he’s like, oh man, good idea, so.

00:01:23 Scott Hall: Oh, I actually said you should do it for other people too. But

00:01:25 Syd Michael: That’s right, he did, he said. He said he’s going to give me a list. I didn’t want to say that I’m waiting on a list of a few other people, but it totally looks like Speakeasy down under secret message box coming to you so.

00:01:40 Scott Hall: It looked good.

00:01:42 Syd Michael: Buddy.

00:01:43 Scott Hall: Oh, no. I just want to listen in. No, I’m mute and get out of the way, so.

00:01:45 Syd Michael: Well, we have a huge, we have a huge announcement to me. So I’m glad I got Brian’s support because. He was a big part of this, and I think it’s a great idea. Good morning. I have a sport ticket. OK, good. We got to look into that, That Michael, just send in the support. Ticket’s good. And send in another one. If you didn’t get an answer, because you definitely should have got an answer, make sure you’re sending in a support ticket. I had a guy the other day told me that he was emailing one of the people in Atlanta direct. That’s not a sport ticket. If you don’t have a ticket number, then there’s no way we can track that and manage that right. And it and it can get missed. Especially if you send me an e-mail. I’m going to tell you right now, I get so many marketing emails from doing this for so long that it’s you got to notify me if you send me an e-mail or with your chance, I’ll see you so. All right. Hey, Niki. Envelope. Glad you can make it. Glad you can make it. OK, in Vanessa. All right. I thought we had four Brians on here, but now everybody’s put their name in. Good.

00:02:56 Scott Hall: Yeah, thanks to my name, man. That’s what’s going on here.

00:03:02 Syd Michael: So without, I know everybody’s excited. I’ve told everybody in the group, we do have a huge announcement. Let’s go ahead and get to that and then we can we’ll do some Q&A and some 8 titos, we’ll do some Q&A and any sort of if you had any objections or you know that we can overcome at the end. But to get started with, let’s get to the fun. I’m not one that can wait until the day of Christmas. I tend to want to show my gifts the day before, right? We got a huge official announcement. Pay attention because this is important so everybody understands. I’m sure there will be a few questions, right? As of today, every moving forward we’re changing our customer service agreements, which is what we call our contracts for those that they don’t know, but that is. We’re changing, we took away the 25% deposit option and we’re going to lower the 30% deferred option to 25%. So you only have two options now 18 or 2518 or 25. So that’s a full 5% off the ordinary deferred option everybody understands. Yes, yes, good Roger that.

00:04:22 Scott Hall: No deposits, Larry. Yeah, the whole point on the deposits was most people weren’t doing them. It was a small percentage of people. It was more trouble than it was worth. Truthfully, either you pay upfront or you pay later. We don’t want to bother. We’re just.

00:04:39 Syd Michael: Going to simplify and yeah, just simplifying the process. How will that affect clients? Haven you talk about past clients, they won’t know it’s only moving today for it all the work order agreements will be.

00:04:58 Scott Hall: Yeah, Dirk, if a past client got a 30% CSA and they haven’t signed it yet, they still have that one. If you want it to stay, it can stay. If you want them to get the lower one, you know you can do that. It doesn’t matter to us. It’s your call. Hey, for the guy with the support taking on the Commission issue, or Nicole, can you help Michael in the background just to make sure he gets help? Michael, I see that right now. We’re happy to help you. Yep, we’re working on it. OK, Good deal. Good deal. Yeah, Tito said it makes it simpler, Syd, I agree, man. Syd and I have been talking about this for a while and we’ve been trying to kind of monitor the market pricing and it downshifted a little bit. And so we’re just, we’re just trying to stay there. We’re trying to keep aligned with the market.

00:05:44 Syd Michael: But we got, I got to point out like I’m so glad and happy through. I know it was Susan’s idea for us to raise it to how much money would have left on the table if.

00:05:57 Scott Hall: Everybody made, everybody did a lot better. Hey, should I see confusion? I see George Rogers, you’re talking about Commission, we’re talking about fee to the customer, if that makes sense. So upfront payment, 18 deferred options. 25%, there’s no deposit option anymore. So there’s two options, 18 and 25.

00:06:21 Syd Michael: Very simple, easy.

00:06:22 Scott Hall: A or B 1 or two straightforward that nothing changes on commissions. So George, to your question though your direct question, it would be 30, not 25. K Yeah, Bud Clark said it. I mean, he’s right. Not many clients took the 5%. Honestly, it was a fraction. It was a low fraction. I don’t know what it was, but it was low enough that it was really just, it wasn’t adding value, if that makes sense. So, and it does beg the question that I’m sure somebody’s thinking, well, there’s Lowell, I should have guessed. Good job, Lowell. It begs the question, what about getting paid what you know because some of you guys were hitting the deposits.

00:07:11 Syd Michael: And the reason why we had it was to get y’all some up for payments in the beginning.

00:07:16 Scott Hall: So we’re rolling out the let’s we don’t want to get into this, but we’re going to, we’re going to control it here and not on the agent team, but we’re rolling out the funding option to clients to get preapproved. So with the closing documents that we collect, we’re going to know which ones are approved and not approved like you won’t know on the front end because we got to. We got to pull their tax history, if that makes sense, but if they’re approved and they take the funding, you’ll get paid quicker. Does that make sense? And if they don’t take the funding, then it’s same old, same old.

00:07:53 Syd Michael: And just to clarify because I know I’ve answered roll on this a few times in the past, it created issues when we were trying to lead with that in the past. Right by us offering it on the back to people that we can already see, that will qualify for, it will make it work way better, way better. Because here’s the issue, the people leading with it on the front, it tended to get people that had. Some either we’re in a situation or having trouble and unfortunately they look at that you know they look at their financial standings and stuff and whether or not they get approved and it and it created we tried to get you know we end up making some people mad when we were trying to help them right and because they could get approved on the hedge fund. So this is the better way of delivering that I think would you agree Brian.

00:08:47 Scott Hall: Yeah, no 100% better. I agree with Tito’s who said it’s just simpler. Two options keeps it easy. And remember this I’ve been checking on all the competition out there. The vast majority of them are noncompliant using software or offshore. Not all but the majority of them are. So it’s. It’s just too important. I know as a business owner, the last thing I want to do is 3 years from now find out that I’m upside down with the IRS to the tune of a couple $100,000. Nobody wants that. So the compliance element is so important. Real CPA is signing off so important. I would rather you guys not talk. You can how about this on the funding. Thomas had a good question. Here’s the problem. If you, when you bring up the funding, they’re going to ask you all these questions, right? And I don’t want to have no offense, but with 30,000 plus agents, I don’t want to. The messaging gets lost in translation. Look, the people on this call you.

00:09:58 Syd Michael: Guys are great.

00:09:59 Scott Hall: They said we’re not talking about you guys, we’re talking about the people that don’t plug in all the time, if you know what I mean. And I don’t mind if you say that. There’s an advance pay option, there’s an advance funding option, but we won’t know if they’re eligible until a couple weeks in after we pull the documents, we’ll pull the 8821 to see their tax transcript history to make sure they don’t have liens etcetera. So we don’t know upfront, I don’t mind if you say it, but just defer it. Defer it. Personally, I wouldn’t bring it up. If you think it adds value and you need to say it, bring it up, you know it’s your call. I mean, you have to at some level, you have to make the.

00:10:44 Syd Michael: Call. Don’t lead with it. Don’t. Don’t have that in the end of the deal because that’s what happened in the past.

00:10:53 Scott Hall: Yeah, if you don’t want them to know about the funding. Well, remember the funding doesn’t affect you, Scott Hall. If they do the funding and they pay the fee to the bank, it’s not a hedge fund, it’s a bank, you’re still getting paid if they do the funding. If they don’t do it, you are doing it. You know it is what it is because you’re getting paid a percentage of the fee. So the funding has no effect on you, Sean said is the funding in advance or a loan? I guess technically, Sean, it would be both. Initially. The way it’s set up is it’s an advance against their credit if they don’t pay it back. See, I don’t want to tell you too much about it because I don’t want you out there selling it, but I’m going to tell you guys under the promise that you’re not going to go out and repeat everything I tell you. So initially it’s an advance. If they don’t pay it back in X time, I think it’s 12 months. In one day it becomes a three-year convertible like commercial loan, if that makes sense. Cool. No, thank you. Thank you.

00:12:10 Syd Michael: This is going to, this is going to be a way better process and a lot more people are going to take advantage of it and a lot of you are going to get paid commissions really quick with it. So that’s good.

00:12:20 Scott Hall: We’re not using the hedge fund, you guys. I see Kristi’s asking about the hedge fund. Yeah, listen, yeah, so what we did is we have a bank. We have a bank that will fund the deals. Kristi Yeah, I have to check with John. It’s not really my call on that one. Will you shoot me an e-mail on that Kristi so I can run it by him? I don’t really see a reason why it wouldn’t be, but just send me an e-mail. Just brian@ertc.com on yours and low on yours. I have it on my list so I haven’t forgotten about it. I know what you’re talking about. Yes, See we’re still baking it into the process. Reggie’s asking about, well, he’s mentioned on the welcome car at some point. So we’re actually training A-Team. Their full job is going to be to call the people that are approved for funding and go over the terms and you know, professionally present it to them if that makes sense. So there may be a mention on the welcome call, but it won’t be like sold on the welcome call per se. We don’t want those guys to be selling funding right now. They’re closing the ERTC, if that makes sense. Yeah, we didn’t talk about the cost, we didn’t go Burgess, we didn’t go over any of it because I’m avoiding going over it because the information then gets. Repurposed and reused etcetera, etcetera. I promise you guys it’s only going to be in the best interest if you slash the client. Look, if they take the funding, great. We all get paid faster. If they don’t, that’s fine too.

00:14:23 Syd Michael: And just to be transparent, basically the A e’s going to do their job as they’ve been trained to do and then they would get a call from this department that would say, hey, would you like to take advantage of getting your money faster? Then it goes to closing and that’s the process, so.

00:14:40 Scott Hall: Now here’s a good question from Bruce. Unfortunately, Bruce answers no, but let me read it for everybody. So Bruce has a deal that’s been around for a while. It’s quote UN quote dead, right. And it’s in the portal. He now has gotten all the paperwork. So he crushed it. He finally, you know, cut through whatever the objections were. He’s got everything he’s wanting to know. Does he get the 30% on that deal. So no in that case. So the whole idea is the 30% is an incentive on new deal. So there was one yesterday that came in from Andrew Wong and I don’t know if Andrew, if you’re on the call, I saw it come in Andrew and I happen to be looking at the deals and the deal came in. The A, E and Andrew got all the docs in yesterday and last night but around 7:30 PM the QC team cleared it and it got sent to accounting. So it went from nothing at noon to all docs. Everything was perfect, passed QC and got uploaded into the CP A-Team last night so same day so in theory we could have that deal. In three or four days back from the accounting side, in theory that’s a 30% deal. So, but if I like, I have a lot of old deals, Tommy Fry, Syd and I have a lot of deals. Scott Hall, we have an obscene amount of deals from early on that are quote UN quote dead. If we resuscitate it, it doesn’t make it a 30, if that makes sense. Syd, am I saying that right?

00:16:17 Syd Michael: You’re saying exactly right.

00:16:19 Scott Hall: Okay. And then the other thing I want you guys to know, Speaking of dead deals, we have a new team here. There’s six people on it. Syd, do you want to talk about what the SDR team is doing with the dead deals?

00:16:31 Syd Michael: Yeah, well, they’re just basically, yeah. And I’ve told a lot of, you know, we talked a lot about this in the past weeks talking about, you know. We’re setting up accountability, right. We’ve talked about this in the event for all the you came you know we basically want to overlap accountability and so we set up a new department that basically is. It’s overlap of accountability with the A E’s, right? Not that they haven’t been called, but for any reason that a deal went stale or dead or quit answering or they couldn’t get in touch with or for whatever reason, whatever happened, they are calling every one of those leads and resetting appointments for the A E and then putting it into their calendar and it’s actually been pretty successful. I can’t believe it.

00:17:23 Scott Hall: Let me quantify how successful Syd’s right and we’ve done this two or three other times, but this time for whatever reason it’s really working and it may be other companies marketing helping make our efforts work better. Last week we had 45 total deals across six people that got reactivated that were old last week. I’m just seeing when was the first day. It actually started last week, so 45 this week, not almost on track for the same thing. They’re at 23 right now. So that’s 68 deals that are either live transferred or appointment set from dead deals. 68 deals in 7 1/2 days and I’m going to grow that team to 20 people. Right now it’s six. We just got to be able to find them, right. It’s not as easy as you think and that’s 68 deals. What if, Syd, what’s a be back close rate 66 percent 7067?

00:18:29 Syd Michael: Percent you would.

00:18:31 Scott Hall: Have added the 68 that we say 2/3 close, I don’t know. I’m going to say that’s 40, it’s probably not exactly right 42. What if 42 of those close? Now think about that for a minute. We took eight deals that were who knows who’s they were, And I bet 40 ish will close so far and we’re going to keep doing that and growing that. And they’re going to do other things besides dead deals. But I just said buy or die, man, there’s no reason not to.

00:19:05 Syd Michael: You know what? It teaches us all we really should. When somebody, when you get ghosted, it doesn’t mean that people are mad at you, Doesn’t mean you said something wrong. Some of the people just get busy and get pulled in another direction. It’s funny. I was talking with Joel and he said, yeah, I talked to one lady and she’s like, Oh yeah, the meaning to call y’all back. I got busy. I had to go out of town. I’m like, oh, I mean, you just never know. It’s funny though. Well, the worst-case scenario has always come to your mind. When you feel like you’re getting ghosted, trust me, I mean, in the car business, we got ghosted.

00:19:37 Scott Hall: So let me tell you guys this. You’ll love this. So this morning I was looking and I noticed you know how many there were on this team they were transferring and I went and told the A E’s. I said look I’m gonna how many of you want these leads? They all want them, right. They want them bad. They know they’re good and. I said you, you guys might want to be buying those guys launches every day. I’m like, I mean dude 68, what if, I mean think about it, what if we average 50 a week out of that team? That’s fifty lay-down leads that are teed up, that already had been down the path, got busy, came back. The percentage of clothes on these are going to be really high, super high.

00:20:29 Syd Michael: Yeah, I just got excited about it. It’s reengagement, right? Nothing happens without engagement. So it’s A, it’s A it’s a great movement. It’s proven to be so. And I’m excited about it. I totally agree. But he said call until they say no. Scott Hall said that Glengarry leaves. That’s right. But for the A ES, these are even better. They’re put right into their appointment, into their calendar. I mean that’s. Man they don’t they don’t even deserve coffee for those leads. They’re not they’re not having to be closest in the hall talking about our A E’s go like above and beyond. I’m sure everybody saw where guy talked about Derek jumping on the phone and helping the guy get his paperwork and all that stuff. Man, that’s priceless if you ask me. And we’ve got we’ve pretty much. Hone down to a really, really talented core group here and we’re very strenuous on the hiring process. Yeah Derek, Derek took care of business didn’t you guy we called him out this morning and it was a great message to what our meeting was and it and it fit in perfect. Because we’re really creating a raving fan culture here you know because we want to we want you know we want these people to be we don’t want to just provide for them we want to amaze them we want to overwhelm them with we want to be the best in all aspects. So it was awesome thanks for pointing that out guy and just so everybody knows and I and I see it. This group’s not you know this group’s a little different than the field agent group. But you know when somebody you know hits a goal or a pinnacle or a, you know, objective, congratulate them right? Like the only one guaranteed way to change the course of a day or an event is to change your attitude. Right. Always congratulate them. Don’t be upset that they sold more than you. Don’t be envious. That’s the worst thing in the world. That’s a disease. Congratulate them. Tell them. Great job. Give them acknowledgement and let’s really create a positive culture because that’s what you’re going to that’s nice to have out of a Facebook group that you’re looking in every day. You know what I mean? Everybody with me on that. Roger that. Awesome. Heck yeah. Good job. All right, cool. And let me see, Brian. I don’t want to. I didn’t want to. I got some things to talk about. But I don’t want. I want you to finish anything that you want to talk about first.

00:23:15 Scott Hall: I have nothing. I have nothing else. If anybody has any questions for me that I can help answer, I’m happy to. Otherwise I’ll mute and go back in the background.

00:23:24 Syd Michael: Since I got you live and I can put you on the spot, how about? Hey, you know, we talked about.

00:23:28 Scott Hall: Doing something. I didn’t want questions from you, I wanted it from them.

00:23:32 Syd Michael: Well, hang on.

00:23:34 Scott Hall: Unless it’s an easy lay down. I’ll take lay down.

00:23:36 Syd Michael: Questions. I have you here for a second. I know. We talked about doing. We wanted to do some sort of special bonus for these guys on. Yeah, Yeah. Why don’t we do that right now? That’s a great idea. There you go. Awesome. Yeah, I knew. I knew I could get you live.

00:23:50 Scott Hall: Yeah. All right. I’ll even turn my camera on. Let’s see. So what if we did? All right. I asked Syd to do this last week and he was working on it. We want it incent you to do different verticals. I just want to have some fun with it. Syd, what’d you come up with on that?

00:24:10 Syd Michael: There’s going to be a little bit of an honor program on this because I want to do bonuses for anybody who gets a referral from an existing client. That’s I, I, I want to give some sort of spiff for people that ask for referrals and most people might already be doing that. But I want us to do some sort of paid contest doing it this time. All right. And verticals, the information I’ve got those. I’ve got all the data we’re we’re having the graphics done now I announced that in the Facebook group also.

00:24:48 Scott Hall: OK, so do we want to do a contest like? How about that? Somebody write this. Now I’m going to make it up, but this is completely made-up on the fly. So how about I can’t? OK, how about this? How about let’s pick give me 3 niches. Syd. How about churches? I see Herb’s name, so churches. That’s a good one. How about?

00:25:24 Syd Michael: Well, I’m looking at that data. Let me tell you, daycares, churches, schools like monasteries and private schools are huge. I mean, that’s HVAC. HVAC hands down is some of the biggest ones we’ve ever had, Some of the biggest.

00:25:43 Scott Hall: Yeah, HVAC, plumbing, the bigger companies in that space are pretty lucrative. Larry was asking about good ones. I was looking at something from yesterday. Hang on, let me see if I can pull it up. How about I saw one yesterday, Just finished. I don’t know what the company is. Sorry. There’s a farm 584 KII don’t necessarily think we need to. We can look at this separate, but let’s quickly have a contest. How about HVAC churches slash nonprofit. We’ll put them in the same category. And one more Syd pick. We can do two more. What’s another one or two?

00:26:24 Syd Michael: I like HVAC.

00:26:25 Scott Hall: Well, I already said that one HVAC, you want to write them on the screen so we can keep up with this. Because you forgot I already said let’s see, so we’ll do HVAC churches slash nonprofit daycare. Syd and Scott Hall said that. What about from the people on the call, give me one more niche. Strip clubs. All right. Funny story. While Syd’s writing this down, I’m at a Wings place last night. I’m going to give you the name of the place in Tampa and I want you to look at Google Maps. I had no idea. When I went to the place, I was surrounded by three strip clubs. Herb. And I’m just like, Oh my God, I cannot believe I’m eating at this place. But Riveters? Riveters in Tampa, when I went there to eat, there’s one on the right, two across the street, and I’m like, what? Complete randomness. So HVAC churches? No. Nick schools, Nick schools, HVAC churches, Nonprofit. I’m trying to think of. You know, another good one, Syd, that a lot of big deals have been plumbing companies, too, I’ve noticed.

00:27:39 Syd Michael: Any sort of electrical contractors or plumbing, any sort of service industry did? What about?

00:27:45 Scott Hall: Daycare, you said. Daycare. Put that one on there, too. Daycare. I’m afraid if we do too many, it’s hard to stay focused. I guess you can pick your poison. HVAC, churches, nonprofit, daycare, skip manufacturing. We’ll do something different on it. We just have to draw a line. There was one other one. We just said plumbing. Put plumbing down. We’ll just see some big ones with that. How about this? Let’s keep it really easy. What do you think, Syd? The rest of the month of May?

00:28:21 Syd Michael: Are we? We’re doing this after going these niches here.

00:28:24 Scott Hall: Yeah. So what we’ll do is we’ll pick who gets the most deals, leads, deals, whatever we want to call them in each category and pay the top three. Does that seem fair? Does that make sense, you guys? So like if Dan Saint John generates 16 HVAC deals, he’s #1 hypothetically. And why don’t we do it? I don’t know. I’m trying to come up with the math. Why don’t we do 3500 bucks for first place, multiply it all and figure out what my exposure on you guys need to crush me for 3500 bucks. First place, each category. What do you think, Syd? Second, I don’t know, 15102 K?

00:29:21 Syd Michael: 2K.

00:29:22 Scott Hall: 2K and then 1K and then third is 1. That’s strong. That’s like $25,000 right there. All right. So yeah, that’s roughly a $25,000 challenge. Somebody can figure the real math out, 6500 * 420, four, 26,000, right.

00:29:53 Syd Michael: So I’m cool with this. I want us to do this, but. But I was talking about doing something for people that get referrals from their existing clients. I wanted the caller.

00:30:12 Scott Hall: Let’s do this one, because you called it niche, so I’m down with that too. All right, so niche. It’s the top three month of May, so. We’ll just say May 1 to May 31. Does that seem fair? And then the only thing is, somebody’s got to track this and keep it posted. Otherwise it seems like it falls off.

00:30:33 Syd Michael: Everybody’s radar and how about this?

00:30:42 Scott Hall: Dude, how about this to get to qualify? For first place you got to have at least three, second place at least two and 3rd at least one to qualify. Is that fair?

00:30:56 Syd Michael: Yeah, that works.

00:30:57 Scott Hall: I mean, I doubt that anybody will be that low, but yeah, I’m just trying to put, you know, just put some minimums, put some constraints on it.

00:31:08 Syd Michael: Yeah. Yeah, well, I want to finish talking about I have a great recommendation on the referral thing. I’m telling you it’s going to be low hanging fruit for everybody because the best leads in the world are referral leads.

00:31:25 Scott Hall: OK, Vanessa, are you going to, can you guys make something that looks really good and push it out to everybody? Absolutely. And I just wrote it down. I got a screenshot. Yeah, take a screenshot if you and if you can draft something up. I think it would be 3 minimum, 2 minimum, one minimum, and that’s in each category. So they’re unfeasibly could be 12 winners. Or Bud Clark can win every category. Who knows? Can’t win first, second and third though. Let’s be real. All right, so Syd, you want to do a second contest, didn’t you? Referrals.

00:32:04 Syd Michael: Yes, so, here’s what I would like to I think would be cool. We want you to refer call your existing clients and ask them for referrals and if they refer anybody to you, we will send you a $250 gift card and we will pay the bird dog to your referral. So when you call your customer and say hey, do you have anybody you think could use the service, we will give you a $250 gift card. To give them also. So you both make $250 we pay your bird dog. What do you think about that, Brian?

00:32:38 Scott Hall: So it’s 250, say it again, like say it slowly $250.

00:32:43 Syd Michael: If Bud calls this one of his customers and gets them to refer a new deal, then we would send Bud $250 gift or two. We’ll send them two of them. He needs to give one to the customer and keep one. So he can tell his referrals when he’s asking his clients. Do you have any referrals? I’ll give you $250 gift card for anybody you send me. How about anybody the welcome.

00:33:05 Scott Hall: Call.

00:33:07 Syd Michael: Yeah.

00:33:08 Scott Hall: Is that fair?

00:33:09 Syd Michael: Yeah, yeah. Well, we can. You don’t know the welcome call from the.

00:33:12 Scott Hall: AE yeah, yeah, Yep, Bud said he I thought somebody else said it, but it was Bud. Bud goes, yeah, I’m going to keep both cards.

00:33:27 Syd Michael: I mean either way, either way.

00:33:33 Scott Hall: Scott Hall’s like, can I have my gift card for McDonald’s? If you want, we can do that for you, man. Let’s see. No, I like it. So, Vanessa, do you get what Syd’s doing to create this one? Yes.

00:33:51 Syd Michael: I’ll have to.

00:33:51 Scott Hall: Have to figure out how we’re going.

00:33:54 Syd Michael: It’s going to be a little bit of an honest system, but.

00:33:56 Scott Hall: Yeah, folks are going to have to tell us when a deal comes in that they got referred from somebody else, but we’ll work with them.

00:34:02 Syd Michael: Yeah, I mean first off if you’re not doing it, you should be doing it. I’m, I know some of you are already doing it, but you know you always should, you know deals make deals, right? And you should always call existing clients and say hey you know by the way you know you got. Can you give me a couple friends that you know that might want to take advantage of this? Also, you know, they surround themselves with similar people, their friends or business owners also I promise you and they will know people right off the top of their head. They’ll say yeah yeah you need to call my cousin who owns this or does that or my brother or my buddy or whatever, they’ll know, but referred leads are the best leads and. If you should, every client that you have whether you did the submission credit form or not, you know some of them. If they know for whatever reason we’re less than 3 W2s or whatever reason, you know what, we weren’t able to help. You should still call them and ask them, do they have anybody they can help. And just for give me the name if they go through the if they get their credit we’ll send you $250 gift card right. So everybody cool that, everybody understands how that’s going to.

00:35:20 Scott Hall: Create. Create some real straight up. It’s kind of nebulous. It’s the honor system is tough. How do we track it? Like what’s the tracking mechanism on it?

00:35:32 Syd Michael: So I think when somebody gets a referral, they need to send in a support ticket saying, hey, I just talked to Dwayne and Dwayne referred me to him. I just want, you know, you gotta like a market with a support ticket that.

00:35:51 Scott Hall: That, yeah, but I think it has. They have to call in after the person who was referred is in their portal. Like it can’t just be like, oh, I told Bob to call you, yeah.

00:36:02 Syd Michael: Yeah, but you mentioned the existing client and the new client on a support ticket.

00:36:08 Scott Hall: Yeah, and they both have to be in the system. All right. Yeah, I’ll let you guys work it out. I mean, I’m down. I mean, the idea makes a lot of sense. We just got to be able to track at you guys, that’s all.

00:36:23 Syd Michael: That’s the hard part, yeah.

00:36:25 Scott Hall: They can do it. I believe in us.

00:36:27 Syd Michael: I mean, yeah. And you know, I mean, obviously, you know, just. Nobody tried and hack the system somehow, I don’t think you can actually if you have to name your client and then the new client because we’ll be able to look at the dates and stuff. So anyways, all right, what else we got knows the new 2050 was the heart attack fast foods all right? Gift card to Mickey D’s okay? And what defines current client? Does the existing client already have been paid or just paperwork submitted? Well, we just have to be in your portal would be a current client, right? Because I want you to get referrals from everybody, not just ones that have already been paid on or whatever. Yep, Bud’s moving to Bernihaveexas. He’s, he said he’s done with Utah or whatever you’re up there. The Northwest, he’s going to Texas for gift cards are only in May. Yes, in May we’re going to try this for May. Yes, I would ask for a referral even if they haven’t received their funds yet.

00:37:36 Scott Hall: Yeah, I know it’s a good question. I always, I personally, I asked for a referral a lot, but if you did it at the point they found out how much they were getting, it would probably go well.

00:37:48 Syd Michael: And let me, I mean to be honest, like we’ve talked about this many calls before you know in the negotiation, you know remember I told everybody when you’re negotiating you should always never just lower your fee or just you know never give in to anybody without there being a give a push pull. So a lot of times when I’m talking to somebody if it makes the deal for instance. I’ll make the deal, but I’ll go, you got to send me 3 referrals. Is it fair enough. And so I’m working in the referrals in that way also. So it works. Yep. Can you give us a large case examples of each category when you send it out the contest? Yeah. So I’m right now I’ve got the data. I’m just going. I’ll go ahead and tell you all. And I think I put it in a post also yesterday. But in case you didn’t see it, I’ve got the data. We’re just creating graphics for all of you. We’re going to give you, I’m going to give you the top, top niches per state and then we’re going to give you the lowest, the average and the highest credit per state. So that’s the information we’re going to give you. Now I kind of was motivated because Gary was asking for something, I mean, I need to kind of run this by Brian when I got his ear for a second. Do we want to make this information for y’all or do you want to make this where it’s marketed our information towards giving to the client as like, but it’s not really?

00:39:17 Scott Hall: Relative, I mean, if you think about it, if one state’s low, it doesn’t mean that state’s not good. We just may not have had that many deals there like it may not give.

00:39:26 Syd Michael: Yeah, no, not that part. Like should we make these slicks something that the agents would want to hand to a client or is this to give them information to know how to prospect the agents information to prospect with like what? How do we base the slides telling them about the state, You know what I mean? Like what’s important to an agent might not be important to a person trying to get the credit done. So we can focus the slicks. Either way, I mean what do y’all want? I was thinking of people, I think.

00:40:01 Scott Hall: Clients. They care about themselves. Honestly, like I’m.

00:40:05 Syd Michael: Too yeah and I think leaving something behind is accepting AL personally but so is that cool is that everybody understand. So you’ll get a whole slide deck of actual. The top three to 10 niches in each state. The highest credit, the lowest credit, the average credit for the state. And that way you kind of got the information of what to go after. Tell me if that’s valuable to everyone. If not, save me the homework and I won’t do it. Oh, I thought everybody was being a quietness because I didn’t Scroll down. OK, good, good, good. You guys can use that. Good. All right. Go ahead, Brian. I’m sorry I didn’t hear you.

00:41:00 Scott Hall: No, no, I said no. I was seeing all the feedback. I didn’t know if you saw it yet.

00:41:03 Syd Michael: All right, cool. OK, Jim, Jim says, geared towards the agent. All right, then we’re going to do that. All right. So I’m going to make them look nice, but I’m not going to go over the top with the graphics because, you know, it’s for us. So it’s information for us. It’s nothing. It’s representing you. So we’re not going to go too crazy on the graphics. We’ll just make it good, clean and precise, so everybody knows and understands and has it. Good. All right. I agree, Bill. Very valuable.

00:41:34 Scott Hall: Somebody asked about plumbing. Here’s one from April 19th. I happen to bump into a plumbing company, 995 K Here’s a 646 K plumbing that I can see. There’s some big deals, the plumbing and HVAC. There’s some big deals. Just remember, more employees, more money. When you know they got a lot of trucks, they have a lot of employees.

00:42:04 Syd Michael: I don’t know WC. Do you know me W?

00:42:08 Scott Hall: I can look it up. Hang on, I’ll tell you. Hang on. It’s not on the chart I’m looking at, but I can find it, let me tell you. So let’s see. I had to go to a different place because why would it all be in one spot? I’m working on it.

00:42:36 Syd Michael: One more supply chain.

00:42:38 Scott Hall: Or in 32, one year 84, another year 32 and 2084 in the following year 21.

00:42:49 Syd Michael: So, Brian, I never announced the new record Commission.

00:42:55 Scott Hall: Well, that person’s not on the call right now and I’m flying that person down. We could make a, we could do an event. Hey, since that person’s not here on the call right now, how do you guys feel if I did like a Syd, what do you? I know you and I always talk about this, one of those giant 6 feet checks.

00:43:13 Syd Michael: It’s a big number. Giant check. So bad he can’t stand it. He’s got to do it. I think it’s awesome.

00:43:20 Scott Hall: Yeah, I mean you guys, I’m dying to do it. I’ve been dying to do that for a while. It’s like 50 bucks for one of those checks. We just got to order it, have it here and get it all decked out. Well, how about that? Let’s save it, you guys. It’s almost, it’s just shy of 200 K for this person. Somebody’s asking how much. I don’t want to name it or go into any details, but just.

00:43:44 Syd Michael: Shy AT200K, pretty awesome. One deal.

00:43:49 Scott Hall: One deal so. Nuts.

00:43:57 Syd Michael: I told everybody it was big, but I didn’t tell anybody how big.

00:43:59 Scott Hall: So yeah, I shouldn’t have said it. I should have saved you guys. But I want to tell you, We always want to tell you. I mean, between Syd and I, we got the biggest mouse out there.

00:44:09 Syd Michael:You know what’s funny is, I mean, the deal took a little bit of work, but nothing abnormal from even a $20,000 credit, right? So they mean they’re out there. They’re out there. You just got to engage with people and you got to, you know, ask questions and be Columbo because there’s still deals everywhere. I’m still talking to people every week that they have no clue what ERTC is. That’s a fact.

00:44:38 Scott Hall: Yeah, it’s fascinating, really.

00:44:41 Syd Michael: Larry’s saying he’s wondering how big of a Church nonprofit.

00:44:43 Scott Hall: Well, I can tell you right now, Herb Rawlings has done churches from 100 to 500, a hundred to 600 that I can think of. Let me see if any are on the screen. I’m just looking at deals that finished in the last couple days.

00:44:57 Syd Michael: More churches this last year than the Pope has.

00:45:00 Scott Hall: He’s done a lot of help. Yeah, for sure. Let me see. I’ll tell you, I’m skimming for churches. Here’s a. Christchurch Preschool, 180 K Oops, that’s the whole business. Sorry. Here is a 52,000. Another preschool, A church school. Here I’m just skimming them. Here’s an A/C Company 468 K Well, here’s the other side of the coin. We always talk about big ones. This is one of the littlest I’ve ever seen $850. Yeah. What happened? I don’t know. One, one period. I should take a look at it. Here’s Lutheran Church 52,000. All right. I’m skimming. I’m skimming. Here is a Methodist Church, 37,000. And these are probably small churches. Here’s a faith center like a, just like a Christian like. Center not a church per se 92,000. The bigger churches are the ones that have schools. You guys, I’m just reading whatever. I see a Methodist churches, 81,000 to a Methodist churches.

00:46:21 Syd Michael: Are over the last like 3 weeks, 20,000 a few weeks ago?

00:46:26 Scott Hall: Yeah, I’m seeing a lot of big manufacturing, you guys north of 500,000 each.

00:46:38 Syd Michael: Yeah, we just hope they glass manufacturing plant out of Iowa. I saw that.

00:46:46 Scott Hall: Oh, here you go. Here’s a big church, Church of the Nazarene out in the West. Part of the US 678,100 and 9000 Church, Christian School, lawn care. This is interesting. I’d love to look at this one 446K. Just yeah, they’re all over the board. Another church, preschool, California Christian kind of school, 212K.

00:47:22 Syd Michael: Herb said his Glendale church had a school and daycare for 678K.

00:47:27 Scott Hall: Nice. OK, here’s a Baptist Church, 82 K. And I still remember the homeless nonprofit that Antoine helped was a giant one that was like 2,000,000 Church is nonprofit, you guys. It feels good doing right by him. I mean, I know Antoine really felt good about what he and his sub agent did with that one.

00:47:55 Syd Michael: It’s a little bit trickier working with nonprofits because they do have to vote sometimes, right? They have to get permission from the board and whatnot. So you do get put on ice. But if you stay consistent and you follow through, they can be some nice deals.

00:48:07 Scott Hall: 100% you guys. And you can even tie this church thing in with referrals.

00:48:16 Syd Michael: Yeah, Tommy was working on a big deal with that, remember.

00:48:19 Scott Hall: Yeah, I was. That’s right. Yeah, he was. I don’t know whatever happened with him, but I know he was. I don’t see what this is. Here’s I don’t know what kind of business this is, but this is a big one that just finished. This might be somebody on the calls. Let me see who it is. Hands-on. Oh, it’s a bathtub remodeling business, I think. Let me see who’s it is. See if it’s one of our group. Here it is.

00:48:55 Syd Michael: So basically, contractors. Yeah, similar to plumbing.

00:49:00 Scott Hall: Yeah, similar to plumbing, you know, But it’s they probably just have a lot of employees. Weird. It must have a different name, of course. I hate when this happens, you guys. The name on this little sheet doesn’t match. You know, when people have like a real name and a DBA name, sometimes it takes a few minutes to find them. I see. All right, hang on. I’m going to, I’m going to find this, you guys. It’s a big one.

00:49:30 Syd Michael: I well, I don’t want to pull it up because I’m sharing my screen. I guess I could pause it. Yeah, go ahead.

00:49:38 Scott Hall: It’s in closing, Okay, Here it is. It is Donald. Leith. Donald, you’re here, right? I thought it. Yeah, he’s here. Donald’s is one of yours. Donald, what does this company do? Am I wrong? Is it a like a bathtub-fixing kind of business or no?

00:49:58 Syd Michael: I could be.

00:49:58 Scott Hall: Completely wrong. But 29 employees and 38 another year. It’s a good one. We’ll get Donald to tell us what they do.

00:50:19 Syd Michael: Herb says you got a four business deal with three daycares and a construction company 1.8 million with $130,000 Commission.

00:50:27 Scott Hall: Yeah, that’s tick way to get Herb. Yeah, man, I love it, you guys. The American Legion and the Moose Lodge, Larry, we talked about this a few weeks ago. They’re too big. There’s 9000 Moose Lodges, and our Moose Lodge just became American Legion. What’s up with that? Really. Yeah. Hey, am I a member of the Moose too? Is that the one we joined one day Once?

00:50:49 Syd Michael: Yeah, we were. We were members in Palatka, down there with my uncle. My uncle. And he’s big. Into the Shriners and the Moose, yeah.

00:51:01 Scott Hall: Hey Donald. Donald, Donald said it is like a bathtub business. The owner also has a plumbing company. Interesting Okay. Yeah there’s some big ones you guys. I mean there are large deals coming. I’ve been signing off on a lot of the payments, like outside of the deals, right? I can tell you there’s been a lot of 30-40 and $50,000 payments. A lot. If it got to the point, I can’t believe I’m going to utter these words out, Loud said. It got to the point where I started getting numb to 20 and $30,000 payments. Like I didn’t like, I didn’t go, Oh my God, you know, usually I get excited, right? On the nonprofits. It can be a big name or a no name, Larry. So it could be the YMCA of some city because it’s typically separately done, same as goodwill. Or it could be a small you know, a local charity. Doesn’t matter. Yeah Larry, a lot of 30 to $50,000 pay payments to agents. So people on this call. Heck, Low, low, low. Smokers. One of them. He’s on the call. Cool. Yeah, Commercial construction. I’ve seen a bunch of those. It’s hard to tell because the names don’t always jump out at you.

00:52:42 Syd Michael: Brian I had an agent call, hit me, text me where I was helping him with a client the other day. He hit me up and he goes, dude, I made 100 grand. This year I thought, well, yeah, that’s, that’s nice. Especially the side hustle. And he goes, yeah, I do, but it’s not March. It’s not even March yet. This was like the last week of February. It’s like, well, I didn’t think about it in two months. That’s pretty nice.

00:53:04 Scott Hall: Right. You’re thinking about 12 months and he’s like.

00:53:08 Syd Michael: Yeah, I thought I was thinking this first time, you know, or something. I don’t know. Didn’t think it was in seven weeks for sure.

00:53:15 Scott Hall: No, I mean there’s some examples like that. It’s insane. I mean. I mean I’m looking at some of them. It used to be Syd and I got a really happy for five to $8000 deals and now I’m you know I’m seeing 30 and I mean just big numbers all the time, big numbers and it’s because you guys are laser focused in and a lot of international people I know Syd you’re Bjorn and Paul, Paul Baker, Paul Baker. They’ve done really good stuff internationally. Their top five, probably overall John V in Canada. He’s done a lot of stuff Crazy Sean.

00:53:59 Syd Michael: The main thing is you know is just to stay engaged and consistent. Consistency is the name of the game.

00:54:14 Scott Hall: Yeah, I know. Very cool, Okay. So to recap, so do you want to hit, hit the recap? A couple of people were asking just if you go over those big announcements, I think they came in late.

00:54:23 Syd Michael: Yep. So just a recap, all the customer service agreements starting today are going to be the fees to the client are going to be switched are we’re taking away the 25 with the deposit, and we’re discounting the deferred to 25%. So it’s only two options. It’s very simple, very sweet, very easy. You can either defer it, pay it on the back end for 25% or when you get your credit amount, you might want to consider paying upfront, depending on what your credit amount is. The good news is you don’t have to make a decision today. Yeah, I screw up everything. I’m the worst on that. Sorry, I felt like that was wrong. Yeah, leave it to Syd to mess up. Every time. That’s why. That’s why I had to become a good talker, because I sure as heck wasn’t a good writer. So, but yeah, 25% deferred, 18% upfront. Very, very simple. The good news is you’ll have to make a decision today. You can choose after we get your credit to you. It’s going to cost you nothing to get your credit but you. I do want you to sign this CSA to get the process moving quicker and faster. And therefore, once you get your credit, you can make an educated decision based on the actual facts of your credit to choose which way you want to do it. Either one pay on the back end, it’s only 25%, or if you want to save a substantial amount of money, it’ll drop all the way down to 18%, and you can pay the fee front at that time. Fair enough. Great. Are you sitting in front of a computer because I want to help you start getting your docs uploaded? Because that’s the one thing that cancels Process down is not getting all the docs in because nothing starts until they’re all submitted. Fair enough. Let’s go. All right, everybody understand what I’m talking about? Roger. Good. Nice. Any day, titos. Any day. I promise, man. I know, man.

 

00:56:32 Scott Hall: Trying Titos, It’s been a month. I don’t know what they’re waiting on there, but everything’s done. Other than the wait, I don’t have any information like Syd said other than that.

00:56:49 Syd Michael: Yeah, a lot of that stuff gets drug out sometimes, but anyways it is what it is. Does anybody have, did anybody have any objection or run into any issue in the last week that we can go over in the last four minutes? Let me help you. I had a deal. I closed for Derek yesterday where the lady sending all her documents did everything, even her CPA sending things, and then all of a sudden she ghosted. She ghosted and didn’t want to send in her driver’s license and a couple of just final documents. And what had happened was I guess she talked to another CPA friend of hers. Who tried to say, hey, we can, you know, we can, I’ll submit it for you for a set fee or a lesser percentage. And so I got on the phone, I proactively got on the phone and I said, man you know by all means I want you to save money. I want you to get the best deal. But let me explain to you exactly what they’re doing and what we’re doing, so you can then make the best decision and moving forward. Right. And I know y’all have heard it in the past, but I’ll go over it again real quick. You know other companies that are claiming they can get your, you know, get your ERTC in two days. What they’re talking about is the credit amount. They’re getting a credit amount in two days. Well, how do you think they’re doing that? They’re doing it by loss of revenue only. They’re using a software, not even a CPA’s and they’re asking the client to sign off on their calculations to their 940 ones. It’s the perfect business for them. They can get in, do anything. They can even make up the numbers and get out and have no accountability. That is not what we do. That is not what we do. We actually do complex ERTC submissions. We calculate lost revenue, but we also calculate limited commerce, and we use a legal side such as social distancing, supply chain issues and or government mandated shutdown. So there’s many, many, many more quarters that you can qualify for. It just did a deal last week or a few weeks ago. They got calculated a $50,000 credit. When we redid their paperwork, we found out that there were other quarters that the seat, their ordinary CPA could not qualify them for it that we could, and they got $390,000 through us. Now, here’s the good news. We’re not. We’re not pushing the deal. We’re just maximizing the offer that’s laid before us. And you can do it once. You can’t do it twice. So make sure you do it right the first time. Are you sitting in front of your computer? Because the one thing that will slow down is if it takes us a long time to get your paperwork uploaded. I want to sit with you and help you upload it now. Is that fair enough, Sir? Thank you. Right. Everybody good with that? Joseph says he’s asked for referrals. Someone will say wait till they get the refund. Yeah, no problem. You know, that’s fine. Whatever. All right. Thank you. Well, good. Hey, 1159, with respect to all your time, do you know if any other competitors are doing legal opinion letters? Maybe I don’t know which ones, but maybe I would say 95% of your competition is doing strictly lost revenue only. That’s it. That’s it. They’re not doing anything more than that because it gets expensive when it gets past that it’s easier just to be cheap and and and you know they don’t care what they don’t have a purpose you know we have a mission and a purpose here to help as many people as we thought you can we actually talk about in the meetings we calculate how many businesses we help times 4 you know 2.2 kids or whatever and it really how many people are we lives who are affecting. By doing this, they don’t care that they just gave somebody 50 grand and basically robbed them out of 340,000 of it. They don’t care. They just want quick, easy, fast cash grab. And it’s a short way to live. But teach his own, not me. All right, Okay, rock’n’roll, everybody. Thank you so much. I’ll see you next Wednesday. Rock’n’roll. See you, everybody.

RPS Training Course Live Training Sessions April 26, 2023

Live Calls

RPS Training Course Live Training Sessions April 26, 2023

(Raw transcription; not proofed for grammar or spelling.)
Click here for Google Doc of the transcript.

00:00:03 Syd Michael: Hello. Good morning. Kim Simmons. Derek. Christy. Pepperdine. One of my favorites. Michael Arnold. Bruce, good to see you. Good to see you. We’re going to have fun today. We’re going to have fun today. I’m going to, We’re going to do a bit of a Hey, Paula, good to see you always guy. What’s happening, buddy? Hey, Doug. Always good to see you. We’re going to let a couple people drip into here. They’re showing up like it’s a BBQ. That’s okay. Speaking of BBQ, how some ribs up there in Saint Louis dirt. Hey, Doroy, good to see you. You smoke your own. Nice. Nice down here in the South, we tend to. Either bake them or put them in the crock pot before we sit and smoke them. Little little secret. Little secret. My cousin wins the BBQ cook off every year Mcclenney, and you want to hear it. You want to hear a dirty secret? He uses sweet baby raise. No, not at all, Byron. Not at all. I don’t even know who that is. Oh yeah. Green Egg, Green Eggs, Next level. Hey, Jeff, yo, good to see you. I talked with, I’ll chat with you after the call. Chat with you after the call in warm San Antonio. My buddy Schofield’s from San Antonio. He works at one of the Dodge stores there.

00:01:58 Syd Michael: Jeff Yo. Back from Alaska for two weeks. That’s good. Gates. I love Gates. I agree with the original Reggie. I’ll tell you another pretty good BBQ sauce. And we actually did their ERTC claim they’re out of Macon, Georgia’s, Miss Griffin’s. It’s a mustard based vinegar sauce, dude. I put it on my pizza, but you know, I’m a I’m a I’m a old old country boy. I can’t help it, but it’s really good. But Gates is absolutely my favorite BBQ sauce. All right, so I run into a couple scenarios and I wanted to get out your pin because I want you to take notes on this. I hear these scenarios all the time, all the time and so I know if I hear them all the time then I know y’all are hearing them all the time. So I want to help you with how to rebuttal. All right. Oh, yeah, Dirk, that’s funny. You say BBQ. So I almost bought the Chevy store. Liberty Chevy. That’s right outside of Camp Lejeune. And yeah, we cooked a pig there at the dealership North Carolina. And like, they use their family recipe right to with BBQ sauce. And it was crazy, man. They put like. They had Mountain Dew, Jack Daniels, all kinds of stuff in it, but it was delicious. Yeah, we cooked the pig right there in the parking lot. It was awesome. I know North Carolina BBQ very well. My father was in Parris Island also. What’s the best way to find out all the updates? Well, man, that’s kind of hard to say. What? What kind of updates are you talking about, Patrick?

00:03:58 Syd Michael: Kind of updates are you talking about unfortunately, but fortunately, it’s why it’s important to make these live calls. It’s important to make these live calls. I know a lot of the training does become a little bit repetitive, but repetitive training is good training, but that’s where you’re going to really kind of keep the pace. That’s the purpose of it. Listen, you know, I’ve been an entrepreneur for over 20 years now. And I know it can become some of the loneliest job in the world because you don’t have anybody to really kind of keep pace with or to keep track. That’s why Brian and I are so adamant about doing these live every week. Because we want somewhere where you can, one, interact to get a live answer to your question. And three, keep your pace, right? Being an entrepreneur, there’s nobody above you telling you good job, and there’s sure as hell is nobody under you telling you good job. If they’re telling you good job, they’re coming after you. Right. So you got to be careful. And that’s why we like to have these calls to keep everybody on the same with the same, the same on the same page. Okay. Yeah, I totally agree, Jared. Good job. All right, so here’s the, here’s the two questions, because I know that a lot of people get asked this often, right. You have a client that says. Yeah, I got them written down here. You have a client that says, hey, honestly, we don’t think we qualify. We average growth through the COVID. You know what I don’t, you know they’re trying to become the CPA. How many of you have, somebody has told that, how many of you has had somebody tell you that? Right. A lot of people are saying that and the best thing to do, right.

00:05:59 Syd Michael: Is to reposition them and reposition yourself. Say, listen, that’s fine, that you had increased revenue. And that’s one of the biggest misunderstandings. Most of the ordinary fly by night submission companies out there are using just ordinary CPA’s, and maybe not even ordinary, not even CPA’s. But they’re calculating a loss revenue only. That is not the only way to qualify. Fortunately, we do complex submissions. We’ve done over 19,000 of them. Not all of them are lost revenue. Yes, that will qualify you for some quarters, but doesn’t qualify you for all quarters. In a lot of cases like you, whether your revenues went up, they don’t qualify you for any quarters. But what will qualify you for quarters is if you had any legal reasons and we have a full legal team that controls this and that’s why we’re able to do complex ERTC submissions and get people back the Max amount. You know according to the to the to the guidelines, meaning if you had any social distancing, supply chain issues and our government mandated shutdowns, those are additional quarters. Even if your revenue was up, it could still qualify you as being affected by the pandemic. Listen, this program is to take care of the people that did the right thing or the good thing and a bad time. You maintained employees during a time that a lot of people are laying off the entire departments and by doing so you are entitled. To take advantage of this ERTC which is up to $26,000 per W2 employee, here’s the good news. We have specialists that will go in and calculate exactly what your credit is and guess how much that cost you. Nothing. So before I try and be a CPA or or an attorney, or before you try to be a CPA or attorney for free, let’s find out exactly how much credits are on the table. So then you can make an educated decision based on that to move forward.

00:07:54 Syd Michael: It only take a minute or you sit in front of a computer. Let me help you. Roger that. Everybody understand. That’s how you handle that, that response. That’s how you handle that situation. That’s how you handle that scenario every single time. It’s the easiest turnaround ever. And I see so many people getting held up on it, so many people. It’s so simple to build the value. Right. What’s rule #2 from Uncle Syd? What’s rule #2 from Uncle Syd throwing some curveballs at you? That’s right. Value overpriced equals sale. It’s very simple. All you got to do is build the value and then guess what? You drop the bottom on them. If I tell them you’re not going to charge them, and then that makes the value even more with zero risk. You’re never selling anything. You’re not selling nothing. You’re never, You never have to ask for business. Who in the heck is not going to sit there and take something that’s valuable with no risk? You don’t even have to guide them down the path. You don’t even have to show them the door. You don’t have to lead them to nothing. All you’re doing is building the scenario and let them come to the conclusion. Because guess what, when people come to the conclusion in their own minds. It’s over. You did your job. It’s over. You’re not being a salesman, you’re just guiding them down the path. And when they come to their own conclusion, they’ll be way more convinced, way more committed, and way more ready to do it than if you try and tell people. People don’t want to be sold, people don’t want to be told, right.

00:09:46 Syd Michael: But they do want to take the information and make their own decision. And when you build it out and frame it and lay it out that way in that position, they all will come to the same conclusion. It’s a no brainer. All right, okay. The second one is, this is a good one. Hang on a second. The second one is my accountant doesn’t think that it’s for my advantage. He thinks everyone that takes it is being looked at hard. How do I go about this? Because I’m pretty sure they would look at hard. Correct. All right, First off, let’s just talk honestly. Not saying this is what you would say to the customer, but let’s talk honestly. If your accountant is afraid to get looked at hard, right? I mean, there’s your red flag. Your red flag is that your accountant’s afraid to get looked at, right? I’m willing to bet because I’ve talked to enough accountants and I’ve talked to enough CP A’s. That’s not an accountant saying that. It might be a bookkeeper, a buddy or a partner. That’s not an accountant saying that, right? First off, it’s that’s great. And yes, they might think they are going to look over these. But guess what? Our CPA signs off on the 940 ones. Therefore, your accountant has no liability to it whatsoever. We’re taking 100% accountability and that’s also why we’re able to offer audit protection. So it’s a no brainer. Yes, they’re going to look over them. And listen, I don’t know about you, but I would want the IRS to look over because I don’t want to go be paying a bunch of taxes for people that are stealing taxes. I want them to run them.

00:11:38 Syd Michael: To look over hard, we’re not doing anything outside of the program. All we’re doing is all we’re doing is taking advantage of the exact program. And nobody in the country knows the program better than us, better than us. Right. We’ve done over 19,000 submissions. We’re one of the top ERTC submission companies in the country. No, we are ERT, c.com, if we may have been before. So I think they would have bought that domain. I love saying that. I know some of y’all don’t want to mention it, but I throw that in often. OKI hope the accountants look at our, the IRS looks at it hard. We’re not afraid for them. We talk with them on a daily basis with an amount of deals we’re submitting. We know that we’re right. We ask them. If we have to, if we need direction or guidelines. In fact, our partners taught at the AICPA teaching other CPA’s how to take advantage of the full advantage of the ERTC. Why? Because we do complex emissions and we get better, better credits than anybody else. Not by goose in it, not by bending the rules. There’s zero Gray. It’s all 100% black and white. We run by the power of three. In fact, some of our quality assurance is to make sure it goes through three different CPA calculation teams before we give you your tech credit. The best news is it doesn’t cost you a dime. There’s zero risk to you, right? And we’ll get you exactly what your credit is. And only after you get your credit then will you make a fully educated decision on which one you want to go with. Now to get started, if you’re in front of your computer, we got to upload some docs and I need you to sign a seat a customer service agreement. Let me go ahead and tell you what the customer service agreement is. In case you don’t know, I’m going to go over our fees with you, right.

00:13:19 Syd Michael: As most of you know, there’s what they call you. You’ve seen this in the, in the probably on TV, the personal injury attorneys where if you win, we win, we all win. They take it on 100% contingency, they charge between 35 and 40%, We’re much less than that. We’re only 30%. But we are one of the only companies in the country that does offer a full contingency. That means you have zero risk at all until you get your money back from the IRS now if you want. Once you get your credit back, you can choose to put down a small work order deposit. You save a significant amount of money and it drops all the way down to 25%. Now I’ve seen these credits range between 20,000 up to 3.3 million. In fact we got another one that’s coming in maybe even bigger than that, but they can get huge. And at that point, when you start talking about millions, percentage equal thousands and 31% of our people do choose. To take advantage of paying the fee upfront once they find out what their credit amount is. And that drops almost 50% off that original 30% I quoted you all the way down to 18%. Here’s the good news. You don’t have to choose one of these fees until we get your credit. So right now, I do need you to sign the customer service agreement to move forward, but I don’t need you to make a decision on which one of the three you want to pay. Let’s find out exactly what how much is on the table here, how much you left on the table after the PPP, and let’s move, OK? At that time, you can then make a choice of one of the three options. But I do need you today to upload some forms, and I do need you today to make sure that you sign our customer service agreement. You probably want to know how long this could take. It could take between 6:00 and 9:00 months. The only thing that drags it out is to be honest with you, how long it takes you to upload your docs. So the sooner you get this uploaded, the sooner we can get you moving.

00:15:03 Syd Michael: Ford, the only the deals that I see getting delayed are people that have delayed getting their docs uploaded. So let’s get this handled as fast as possible so we can get you moving forward. All right, fair enough. Great. Roger that everybody understand that good. Anybody have any questions explain service agreement to customer? I explained it the exact way that I just did. When you explain it, people tend not to sit there and read anybody that’s going to read it. Our attorneys wrote it. I mean, let’s be honest, anytime you read an agreement, if you pick it apart, you’re going to have 100 different questions. There’s nothing in that service agreement that’s not easily rebuttal, but I’m just trying to teach you all how to do it. The quickest, easiest path of least resistance way. Because I know how people are. Totally agree, Lauren. Someone told me about 75% of eligible companies have already filed for ERTC. You’re you’re you got bad information, Michael. Completely bad. You want me to tell you, you know I’m going to tell you why, but I do that. I figure this. First off, nobody would have that information. And and all that’s going to do is try and black you out. That’s the dumbest thing I’ve ever heard. So don’t believe 75% of the eligible companies have already filed. And that’s not true. Let me tell you what the real world is, right? And I’m going to tell y’all and I’m going to be honest with y’all where I talk to most of my businesses, right? I’m down here in Tampa. I’m a single guy. I don’t have family here. I don’t even have my damn dog. I have nothing to do. So what does Syd Michael do?

00:16:56 Syd Michael: Three or four nights a week I go to the high limit room and at the Hard Rock and I play Blackjack. That’s what I personally enjoy doing, right? And I’m not bragging, but I happen to be up for the year so far pretty well, right? But what I love about it is what kind of clientele am I networking with in that room? What kind of clientele am I networking with in that room? Business owners. Majority of the people are business owners, right? I’ve personally landed four or five deals out of there in the last 6 to 8 weeks. And let me tell you something, I’ve only talked to maybe one or two people that even understood what ERTC was or was familiar with it. That’s real world talking to real business owners, OK? Straight up, Donald says he talks with companies weekly that have never heard of the RTC, that people just don’t pay attention to it. They’re not going to bring attention to it because people are throwing, they’re throwing mud against the wall hoping it sticks. Yes, we see it because we notice. It’s just like, have you ever noticed when you start looking at a car, you start seeing them on the road everywhere or you start seeing them more often? Just like my buddy Wilker, who has the pallet course. On flipping pallets. Good friend of mine, I’ll be damned. At the second he started telling me about flipping pallets, I didn’t start seeing stacks of pallets all over the world, right? Like, everywhere I look now, there’s pallets I like all pull over and throw them in my trunk because I know Wilker knows how to make money with them, right? It’s just the truth. The only reason why you’re even seeing a lot of ERTC stuff is probably because you’re getting retargeted and you’re listening, boy. It’s the truth.

00:18:52 Syd Michael: Now I’m going to ask every single one of you how many of you are riding down the road in your car, Because that’s the only time you listen to the radio, let’s admit it. And you have that pin sitting on your center console to write down that phone number in case there’s an advertisement or something you want to buy. How many of you admit it? Not a single. Damn one of you. I know, I know. People, not one of us is sitting there with a pin to write down a damn number that we hear on the radio, right? All they’re doing is branding the opportunity for us. Do you know what people are looking for? You know, people are looking for somebody that they can talk to that’s real somebody they can talk to. That is Fonzie, not Chachi, right? Somebody who will answer their questions, right. I don’t go and pitch them. When I talk to these business owners that I’m dealing with, I just mentioned, you know, I’m like, listen, you want the best session of Blackjack ever had you. So let me show you about the RTC. Right. Doug said he sold radio ads for two years. So you know Doug, right? Be honest and clear. People want to feel empathetic, They want to feel heard, They want to feel understood and they don’t want to feel misled. And when it’s one of the best ways, like when somebody says, man, I’m worried that this will put me under the spotlight with IRS, that’s where they find out if you’re real. Or if you’re a fake, because if you’re like, I don’t worry about it, man. I’ll get you so much money back, dude, wrong answer. You got to say, listen, I understand why you’d be concerned with that. Totally understood. Listen, do you think we’re dealing with businesses that want to be, that want to be audited by the IRS? Absolutely not. We’re doing, we did 19,000 of these. Do you think we want to go get our name mentioned on Capitol Hill and get under the spotlight on 19,000 of these? Absolutely not.

00:20:49 Syd Michael: We don’t go Gray on nothing. We’re 100% by the book and take and and and take extra precautions to make sure that we don’t even make a mistake that goes into the Gray. We are very, very black and white. That’s why we use the power of three and you’ll find out we’re the only company that does that. We run it through three different CPA teams to get the exact same calculation or does not move forward. You let us do the work for you. You should hope that the IRS looks at it because you’re going to come across squeaky clean at least with the ERTC submission. Right. And I saw somebody asked can you explain the audit protection. Let me explain real quick. It’s not audit insurance because there is audit insurance and our fees would be astronomical if we provided that audit protection is where you have a licensed CPA sign off on your 940 ones. You have a license a state license right. So therefore they’re legally allowed to do these calculations, what you have to fear and what you all need to be educated and understand. A lot of these other companies are using off overs offseas software to do their lost revenue calculation and then they’re remaining the 940 ones and asking the business owner to sign the 940 ones instead of their own CPA or a CPA that alone. I wouldn’t care if it costs $99. It’s too much to pay. You’re making me sign off on somebody else’s calculations. Talking about hanging yourself in the guillotine, that’s what you got to be concerned with. We don’t do business that way. You don’t have to worry about it. Listen, let me be honest with you. I’ll completely white glove you through this. It’s one of the simplest processes and it’s 100% legit and 100% real. I know it sounds too good to be true. That’s the first thing I thought also. But it’s very real. That’s why I’m in this business.

00:22:41 Syd Michael: Right. And I even make the comment that’s why I’m living in a hotel, in a in a in a city I’m not from, right. I mean, it’s that legit that I uprooted my life to spend the next 18 months to make sure that me and all of Y’all can have the most optimum success rate possible. You with me, give me a Roger that if everybody soaked that in. I know I kind of ran it. I know I talk fast. Try and stay focused on the subject here. I mean, wait, I see some questions coming through. That’s a support ticket in. That’s a support ticket. I personally don’t handle that side. So I can’t answer. I’m just going to stay focused on what in my lane. I can help you with sales and negotiations. I can’t help you with that kind of questions. Vanessa if any support person on here wants to try and help her and one of my favorites. So I want to take care of her. All right. Roger, Fat Man, said. Dude, I miss Fat Match. You know a bunch of them are in Atlanta this week. I’m like, are you not going to Fat Mans? Nicole took him to spawn. Divots, I heard or something. I’m like, Nicole, you need to go to Fat Mans. I can’t believe Nicole’s never been to Fat Mans. If I come to Atlanta, Nicole and Jelisa are going to damn Fat Mans with me, that’s for damn sure.

00:24:45 Syd Michael: Hey, this is funny. I just asked Brian about this that this morning on March 27th, everything was settled in the courts. We’re just waiting for it to get paid. So you know you’re, you’re you’re you’re probably just like me. It can’t happen quick enough. If if a client goes to the national website before you have entered them into your site, can the client confirm that he or she is working with a specific person? I don’t. I wouldn’t concern with that. I know people get all hung up on that. It’s crazy if you have control of your client or your customer, it’s not going to be, you’re never going to have that issue, you’re never going to have that issue. Don’t, don’t that. That’s just where that’s the scarcity mindset and people naturally just tend to go and you shouldn’t do that. I’m with you Joseph, right. It’s like every day feels like 2 days. Like time slows down when you’re waiting on on on loot. I get it, Eric. All right, so let me answer your question real quick. I had several contacts with business owners who bought a troubled business during the magic six quarters. Is there any point in pursuing these leads? As I understand it, new owners can’t file well. Let me just make it clear, it’s whoever filed. During 2020 or 21, whether the new owners or old owners or whatever. So yeah, if they didn’t own the business in those years, no, they’re you can’t go after them. You need to find out who the original owner is and and and talk with them. It’s whoever filed. Regardless of these scenarios Y’all come up with damn hundreds of them, right? But regardless of scenarios, it’s whoever filed in 2020 and 2021 regardless, even if they’re out of business sense.

00:26:49 Syd Michael: Even if they went out of business. And we’ve even had deals where we’ve even had deals where where, you know, one owner owned it in 2020 and another owner owner owned it in 2021. Let me mention, let me mention one more thing that I was surprised about. I have a restaurant in Michigan that qualified for two quarters for lost revenue. They said man, I realized I left them a bunch of money on the table now said we were shut down everything. Can I resubmit with you? Yes, yes they can and we will. We will look at when they were government mandated shut down other than so the other four quarters that they didn’t think they qualified for are now can qualify. Yes, we will do that. We will not reamend their two quarters they’ve already amended, but we will reamend the four quarters they missed. OK, Antoine, what’s up brother Hadn’t talked to you in a while man. Hope you’re doing well. Tax ID makes all the difference. If the new owner retained the tax ID, Yeah, there you go. That’s the real answer right there. Good, good response, Antoine. He’s talking about if the new owner maintained the same tax ID, then he can file for even if he didn’t own it. That’s the truth. Tito’s is asking about the latest website submission. Vanessa, if you’ll, if you’ll help him out, avoid Tito’s. All right. All right. Any other questions about sales staying in my lane here, Any other questions about sales and and and rebuttals has any, has everybody noticed how the AE team’s on point in the last few weeks? It was definitely in the last two months you all noticed a difference?

00:28:56 Syd Michael: I know. So because I’ve actually had people request certain, certain things that asked and now they’re like, man, can you get them to quit calling so much? We got business. They’re on it. We’ve got, we’ve got not only, you know, we’ve got dude, we came in here and converted everything to accountability, A1 accountability, constantly putting people on, on holding each other accountable and ultimately I hold them all accountable, right. Ultimately, hold them all accountable. Ryan’s down in Tampa today. He’s handling some business. I knew he’s going to be here, so I brought him his favorite Starbucks all, Patrick said. Did you see my YouTube IRS comment? 80% of business qualify. 10% have filed Okay. That’s good information. That’s good information. Yeah. I see a lot of crazy Facebook ads and I’m getting retargeted. 1 One’s hitting real hard right now saying they can do it in two days. It’s very slimy how it works, but it’s easy pickings out of the comment thread. Easy pickings out of the comment thread. I don’t know how many of y’all want to troll, but easy to do. Guy said sorry, I had to take an ERTC call. We’ll listen to replay letter rock’n’roll guy. I appreciate you, buddy. What else, any other questions, any other issues as far as sales are talking with the client? Is there any way to find out if the company has filed? You need to ask them Eric, that’s the way you find out. There’s no other way. I’ve heard there’s information out there.

00:31:07 Syd Michael: Through SBA website that you can find out if they did the PPP but no, it doesn’t tell you about the ERTC. Listen, this is as easy as easy can get but there is no easy button. Just the truth. It takes, it takes engagement, right? Whether you’re doing that through LinkedIn or if you’re doing it through cold e-mail. If you’re doing it like my buddy Tommy Frye where he’s literally going and knocking on doors and you know it just. Talking to every single business that he goes in and that gets around right. I think we have until God, I hate people ask us, is it April 20, April of 2025? Vanessa, is that until it’s all over? That is correct. April 2025 for the 2021 years? Yep, Kim says Syd when you say 3 CPA teams. Review each file and before they claim it is submitted, it’s before we give them their credit, not before the claim is submitted. It’s before we issue or tell them the credit calculation. You know, it’s funny you asked that Ann. I mentioned that today earlier in a meeting. I was like, man, it sure would be nice for us to know, right? Because it does feel like we’re mushrooms in the dark on that like so just to be just to be transparent. So you, you know, we have the QQC team, right? We want to kind of put the QC team where they’re able to not only know when it goes over to the CPA, but then they get notified when it goes to the IRS. We’re trying to put the QQC team in charge of all that. Just literally had that conversation today. Information is power, right? And I know you all of y’all been very patient with getting some of the information. It’s hard, it’s not easy, you know?

00:33:20 Syd Michael: But man, I tell you, a lot of people are making a bunch of money. I don’t know if I mentioned this, you know, over 500,000 in commissions got paid last pay period, 500 grand straight up. I mean, that’s a big Band-Aid. That’s a big Band-Aid for frustration, you know what I mean? And I don’t know if anybody, you know, there’s a lot of, you know, somebody mentioned bottom line earlier or whatever, there’s a lot of, you know, ML, M’s and stuff like that. But I don’t know anybody who’s producing the volume and helping as many people as we are without doing it. Yeah, Herb, that’s good math right there. Good to see Herb. Herb said if there’s 300 ERTC submission companies and everyone done 20,000 submissions. There’s still only 6,000,000 submissions versus 27 million small businesses. Is the small business, I know I remember a couple years ago it was up to 33 million. Is it down to 27 million after the pandemic? You’re right though, it’s a 40, that’s 25% of the businesses. So good, good calculation, good, good BS detector, right. Just do the math, do the math that’s what that always tells you. Some people want to be spoon fed so bad. Go Roy, we already answered that question. Go back and listen to the replay, just answered it. Eldron, they had to do that. They just changed merchant processing companies. That’s all. Not to confuse you, not to confuse you.

00:35:35 Syd Michael: When you’re doing the volume that Brian and and them are doing, man, the merchant, merchant processing is like the stressful part of the game to be honest. Like, I am so glad I don’t have to deal with that crap. Coral, Vanessa and Brian got to deal with it all the time, constantly. You know, it’s a it’s, it’s a it’s stressful, but it is what it is. Any other questions? No, no, no. No questions. The wrong question. Let me, let me make a recommendation. If you’re listening to me right now, right, let me make a recommendation. I’ll go over Herb’s numbers real quick with you, Thomas, He said. Even if there’s 300 ERTC submission companies that have done 20,000 submissions like we have, right? That’s still only 6,000,000 submissions. There’s 27 million small businesses in the US So doing the math kind of tells you there’s still tons of opportunity out there. Now the difference is, is the opportunities with people that you’re probably going to have to get to know, you’re probably going to have to, you know, get a little bit more personal to engage them, right. Lauren says how can you handle, Can you send me some info? Can I be honest? Are you getting this after talking with them? Are you getting this after sending them an e-mail? Okay. Lauren, if somebody says can you send me some more info? All right, I’m just going to tell you the truth.

00:37:32 Syd Michael: That means you didn’t build enough value in what you talked to him about. It means they’re really not. That’s a nice way of saying no, so to speak. It’s a nice way of saying no. Just being honest with you. You don’t want to ever hear that. That’s a polite no. And I’ll be honest, down in the South, you’ll hear that more no. Yes, you have polite. You’re right into nothing. Constantly, that’s almost what I appreciate. Appreciate about northern people. They seem to be a little bit more. They’ll tell you straight up, right? So you want to be able to you want to present your offer with a little bit more value and by presenting it with a lot more value you won’t get that. Send me more info. When somebody says send me more info, go well, I’m sure you have some questions right now and I’m not the one to let them linger around. I like to answer them right out of the gate. So ask me the questions now, man, they’re making some noise out on the sales floor. They’re bringing that gong like crazy. So something’s up. Yes, Patrick, 8020 rule regarding the submission companies would say that 80% or more are very, very small, much smaller than us. I agree those submissions is probably closer to 1,000,000 or less than based. I totally agree. I know a lot of the companies, even the ones advertising that seem to be. Really really big have came to us for help tell you that tell you that no nobody’s nobody’s developed the agent channel like we have you guys you guys are the backbone of this entire business and while PPC leads can can dry up while Super Bowl commercials can dry up have an actual boots on the on the on the street.

00:39:30 Syd Michael: That could that have warm connections and personal people they can talk with can never be matched. I don’t care what they say, how much money they spend, how great of a commercial they do. I don’t care. You cannot beat people. Ever. That’s the truth. That’s the damn truth. I see what you got going on. Gaia, answer your question. I’ve gotten two public school leads from Bill’s program. Not knocking it, just making sure they aren’t eligible. They’re definitely not eligible and you need to tell Bill to give you to make them right and he will tell them those are, those are, those are bad leads. I need good leads. He uses Google ads and stuff to produce those leads. So. You know, I’ve had some come over where it was actually an employee, not the employer, right? But Bill, Bill’s a straight up guy. Just hit him back and say, hey dude, these are bogus. You sent me some wood. I need some, I need some good stuff. At the end of the day, we all don’t mind buying. We just want to get what we pay for. In every scenario situation. Remember that when you’re talking to somebody, when you when somebody’s thinking about buying from you. Remember what we all honestly just fricking want what we pay for. So give it to him. Give it to him. So when we have both say not interested, can we ask them who would you like us to refer a charity to a charity when we have both say not interested.

00:41:20 Syd Michael: I’m not understanding your question Kim. Maybe answer it again. I ask it again. The deals I’ve closed from Bill have more than paid for the leads. Attaboy. Oh business owner okay. So when we have a business owner say they’re not interested, can we ask them who would you like us to refer to a charity or if they just say not interested? I mean I would just say not interested why or not interested? How? Because. Because they’re probably not. If you can get them to talk right you, then you become Colombo. If you can get them to talk and and and say it, they’re going to tell you where they’ve been misled or given bad information. They’re probably going to say. One of the things that I went over earlier in this call, well, our accountant said that they’re going to really be looking at these are we don’t approve because we’ve actually made too much money. Well, that’s where you’re misinformed and good thing you met me today. Listen, I guarantee you to be the most valuable 15 minutes you spend all week, all month, all, all, all year. If you give me 15 minutes, I’ll explain to you exactly what it is because you’re the exact kind of customer that I’m looking for, because you’re exactly who we’re helping. In fact, we’ve helped over 19,000 times. So man, they’re having so much fun on the sales floor, I feel like I’m missing something. If someone says so, you’ll calculate my exact credit. And then I can make a decision if I want to go with you wrong. So it’s not, I mean we’re not going to go calculate their credit and then they decide if they’re going to go with us or not. That’s not the case. The case is that they can choose which the way I word it. They can choose which one of the B structures they want to go with at that time. If you do it exactly the way that I tell you to do it, you’re not going to have these pushbacks.

00:43:09 Syd Michael: And anybody who, and I’m going to tell you, let’s just think about that. Anybody who signs up and this happens, anybody who signs up at 30% are thinking 30%, right? They’re waiting on their calculations. It takes 3 or 4 weeks. They start getting retargeted like everybody by ERTC ads, right? And they get told they can get their money in two days and it only costs 10%. Humans are going to think, okay, that’s a much better deal, right? The 10% is cheaper than 30%, but where is the disconnect there? Where is it? What? What’s the problem with that? The problem is, is that you’ve not taken the time to properly educate them the difference between a 10% revenue loss company and what we actually are doing, you understand right, 10% of what, 15% of what? Ask them. Get them to tell you. But I have seen that happen where people all of a sudden want to try and ghost you after signing the customer service agreement because they’ve not been properly educated on that exact scenario. Too much time and too stressful. Sandra, I would recommend you make it not stressful. Hold their hand, let them know that you’ll take care of it. There’s nothing to stress over and anybody who says it’s going to take too much time. Are you kidding me? Are you kidding me? So you mean to tell me it’s going to take too much time to be given 20,000 or $3.3 million? What’s rule #1 from Syd? Anytime two people meet, a sale is made. Somebody convinced you it takes too much time to wait on $20,000 or $3,000,000. So we turn down. If he asked me, all right, I would. I would never believe that if somebody told me that.

00:45:01 Syd Michael: Company said they did well during the pandemic and didn’t want to take the money. Felt guilty. Well, hey, go drive a Prius and enjoy your Tesla. I don’t know what to tell you. Whatever. If somebody feels that way, they’d say give it to charity, you know, because that’s what they’re going to, that’s what they’re kind of, you know, that’s kind of mindset they got. Right, Okay, Great. Then go give it to charity. And some people, there are people that are wired that way. I get it. Same reason why. That’s the same reason why there’s like the beggars for change at the entrance of a casino. People know that they’re going to give away a couple dollars only for the intention of having goodwill when they go in there. Feel like, you know, maybe they’ll get some kudos from giving them. $0.50 to a homeless guy before they walk in to play their blackjack table. Whatever. I would. The only way I would respond to that is good. Well then you should give it to charity. What else? Anything else, anything else. And I’m going to respect every time we’re going to stop this baby. How would you ask for referrals? I would say, hey listen this is a great opportunity. I, you know, I like you thought it was too good to be true when it first happened. By the way do you have any other friends or anybody that you know that would also want to take advantage of this opportunity. I’d love to help him. Thomas says payday this Friday. That’s right, paycheck Friday.

00:46:56 Syd Michael: All right, cool. Awesome. Hopefully that little bit of repetitive training, I’ll go over and over until you get it right. Make sure you’re practicing it, make sure you know it, make sure you listen. And by all means, if y’all need anything, rock’n’roll. See you everybody. Thank you.

RPS Training Course Live Training Sessions April 19, 2023

Live Calls

RPS Training Course Live Training Sessions April 19, 2023

(Raw transcription; not proofed for grammar or spelling.)
Click here for Google Doc of the transcript.

00:00:04 Syd Michael: GoToWebinar’s acting crazy. So let me know you can hear me. Good morning, Arnold. I got a call scheduled at 11:30 today that’s kind of on off and nobody, you know, trying to, it’s trying to herd cats. So just. I don’t know. It’s a done it’s a done for you closing with one of the clients and and so if I can get all the people that need to be on the call I got to take it destroy everybody knows it’s man it’s hard it’s hard to you know it’s hard herding cats sometimes man. Yes I stopped Tuesdays we’re going to convince them into today. Condensement today and to be honest with you I’m using that time to do a webinar training for all the employees here at ERTC Express. You know I’ve kind of went over this you know a lot lately but I see it so much I want us to talk about it today. You know you have to remember. When somebody is doing one of these right, they’re doing it an ERTC claim they’re doing it once in their lifetime, right? They haven’t got the experience that you or I have. You know we’re doing this every day, hundreds of times, multiple times, 10s of times. A lot of times you are the expert. Act accordingly. I’m not saying have the answer to every question. I’m not saying be a know it all.

00:02:02 Syd Michael: Right. Not saying, you know to put somebody down or to win the argument, lose a deal, right. But you’re the expert you need to lead, lead the customer through the process. And I don’t know any other way to talk about it other than just to outright say it. I can’t tell you how many deals I’m running into right now. I got another deal which I’m excited to find out some of the things we can do. And I wanted to tell y’all I got another deal where they went through their CPA, got a water down submission, right, got a 1/2 hearted ERTC claim, only got approved on two of the quarters and they’re like oh man, my friends got so much more than me. Well that’s because you went with a 10% company. That did income loss only. And I wanted, you know, even though I didn’t talk to this gentleman before he did this, and there’s a referral from a friend of a friend. But even though I didn’t talk to this gentleman before he did this, it’s my fault. It’s my fault for not educating these people. So when they say things like your feet are just entirely too high, this is a rip off, you’re a scam. Educate them, educate them so they can make a sound decision based on the education. Don’t cower down don’t get all nervous thinking, oh man, we’re probably ripping these people off because we’re charging 30%. It’s not the case. It’s not the case. There’s a reason why we charge these fees and we’re very competitive in the market for what we provide.

00:03:57 Syd Michael: And I promise you, any of these customers that you do hit head on and explain the case to will more likely than not always fall through the to your side, right. It’s apples and oranges, but let them know what apple you hold. So they can make a good decision on whether or not they want to go with the orange. And the majority of the time, if you present it the way I’ve taught you to present it, they will choose you. They’ll choose you. All right, I’ll answer these questions at the end. Right now, I’m going to stay focused on what we’re talking about and I recommend you pay attention and listen so I don’t have to sit there and go behind everybody and close these deals for everybody. I got more pressure on me to sit here and save everybody’s deal. If everyone wants to save their deal because they don’t listen in the train, they don’t pay attention, it’s time to get serious. I’m not going to sit here and try and motivate unmotivated people ever anymore. It’s time to get educated. It’s time to get out of seat. It’s time to quit being whatever you want to call it. I don’t want you in trouble. It’s time to step up, all right? When you talk to a customer, you have to educate them on what they are getting. It’s the only way to go. You are cutting them short if you’re not. And let me tell you, let me tell you if you’re doing this for the real reasons, like honestly, I get more. Yes, the money’s good, don’t get me wrong, but I sincerely love helping this many people.

00:05:47 Syd Michael: Knowing how many mouse are going to get fed from my action here on earth doing this, and if you have that real empathy, if you truly see that you too would want them to make the best decision. And if you don’t believe 1000% that you’re the best decision, you’re wasting your time. You’re in the wrong program. Save your money, save your time. Go do something else. It’s just the truth. I’m not trying to be harsh or hard on anybody, but it’s the damn truth. I know without a doubt. Good, bad or ugly, right? We’ve had our hiccups. Things have happened. Sometimes deals don’t go as quick as we want. They always want them to go faster, right? Tito’s. I see Tito’s on here. We got drug out over the first CPA that we replaced, right? Nothing’s been perfect, but I have no question in my mind that we are 1000% the only and best choice out there. Anybody that doesn’t see it that way. I feel sorry for him. Like me I feel like I didn’t do my job correctly for him, because if I was them, there’s nobody else I would want to do my deal than us. Because I know I’m going to get the most. I know that I’m going to get the Max result in a bad thing that happened to good people. I know that 1000 percent, 100% conviction. And if you got 1 foot out of the circle and if you’re not 100% sure right, dragged out. Whatever. I tell you, I’m a country boy, man. I use the wrong words all the time.

00:07:46 Syd Michael: Yeah. So anyways, you, it’s important. You got to believe in what you’re presenting. You got to believe in what you’re pitching. And if you don’t, you gotta come to a conclusion on it. Me personally, if I don’t believe 100% or something, I ain’t wasting time on it. I ain’t going to spend another minute on it. In this case scenario, I’m watching businesses constantly get broke in. But put yourself in their shoes, man. Put yourself in your shoes. In their shoes. I get it. If they’re quoted 18% and they probably only hear the 30% really, and then they hear a 10% offer, it’s simple math. You’re going to go with the you’re going to go with the best deal and and in their minds that is the best deal. That is the best deal. But it’s not. It’s not okay. It’s not the best deal because we also not only do loss of income, we do what’s called limited commerce or legal is what I say. Well, limited commerce, right. There’s other ways to qualify for additional quarters. It’s a shame I got a deal right now. It’s a restaurant in Michigan, 30 W2s. Their CPA only got them qualified for two quarters, so he got left out on four quarters Michigan. They were closed down to they had shutdowns up there all the way until 2022. You know, a restaurant is going to qualify for every single one of those quarters. They got robbed. They got robbed. You’re exactly right, Herb. Herb said 10% is the only variable to to in the equation. 10% of what? Exactly right. What’s that?

00:09:44 Syd Michael: Here’s the good news that I want to make clear for everybody because I know sometimes everybody knows we don’t amend amends, right? We don’t amend amends. However, in this case, we will calculate their correct submission for the four quarters that the CPA didn’t didn’t think they qualified. So it’s still a deal for us. We can still submit it, right? To still upload it into the portal and make it happen. Does everybody understand that? And I’ve answered this question 9 times, but I’ll answer it again. The CPA’s license is forever. So yes, they will be covered. Yes, they will be covered. Their license is actually real. It’s not a certificate. It’s not something that they borrowed. It’s not something they bought. They are a licensed CPA, so they will always be. Once they put their signature on there, they’ll always have to back it. That’s the truth. If he gets hit by a bus, well, I don’t go. I just don’t dig in that far. Sorry, I don’t have an answer. If the CPA gets hit by a bus, probably should add that to the contract. If the CPA gets hit by a bus, did everybody understand that you can actually submit it? We’ll recalculate a deal even if they’ve already been screwed. Act of God clause. It might already be in there calling it that. That might be it. Bill, everybody understand that if somebody’s used their CPA and they’re like an ordinary CPA that they’ve lost income on certain quarters, we will, you can submit the deal with us. We will recalculate it and pick up any quarters they missed.

00:11:52 Syd Michael: It has to be an American company. The bus has to be owned by an American company, right. All right, so only hang on one second. I told him that we hey one we left. Yeah. Yeah. Well, I just told me we had an 11:30 call that we’re trying to put together and everything. How about this? How about this? I don’t know. This life, it’s been almost 700 people. Hello. Will you set up, will you just send an Uber conference to Gary into the customer and it’ll be me, you, John, we’ll do it. I just talked to Danny and I’ll handle Danny side. OK. If you set it up later, I’ll do the call right now while you’re doing OK. So I’m gonna send this to Gary. Been there right now. Sorry guys. We’re triple tech tasking here. Our CPA that we wanted to have on a call with one of the agents with Gary’s customer is sick. So I’m going to impersonate a CPA for the call. Well, not really, but I’m going to try to help. It’s for Realm, so you can look at the. Yep. Yep, I already looked at it. All right. All right, Rock’n’roll. So, you’re not amending the quarter. So in this particular case, they, the first two quarters, they had a loss in revenue, right. They had a loss in revenue. So you’re amending the last four quarters that were not amended. So you’re not reamending, we’re not going to reamend in the first two quarters. He’s already qualified for it and already got his money. We’re but we are going to go back and look at the other four quarters because we know we had government mandated shutdown. There’s four other quarters that they can approve for that their CPA didn’t get them approved for. Does that make sense? Yeah, great, cool. Let’s see here.

00:13:57 Syd Michael: And there’s a long con that’s a submit, a support ticket on that. I can’t, I don’t think everybody wants to go over that on this call. All right. Sorry, just hang on a second. I want to. Okay, geez, gosh, man, is it? I don’t know about y’all, know about y’all. And I ain’t change the screen, Daniel. I don’t know about y’all. But like being responsible for the actions of others is that’s what’s going to kill me one day. Seriously, it’s going to. It’s going to put me over the edge. It stresses me, stresses me out, right? Well, just to be honest with you, Corey, and that’s where you made a mistake, Syd. Michael is not upper management, I’m a sales trainer, but there is upper management that would be Brian Anderson. So all right. So I know, I know everybody expects this to be like an ordinary Internet type product, but it’s not, it’s a business. So just being straight with you but. Yeah, it, you know, when you’re trying to herd cats, man, get everybody, everybody together at the same time and then, you know one person calls off and and you asked for them to reschedule and the response was, I’ll let you know, That’s nerve racking to me. Am I the only one that gets nerved up about that? God. So nothing to it but to do it though. God, just just stay the course, all right. So. All right. That’s right.

00:16:03 Syd Michael: John, good question. Are there any competitors that offer as much as we do besides just income loss not I mean there is obviously there is some people that are doing it properly, right, but you know the majority of them aren’t, the majority of them are not. Michael, can you go over how you present our value proposition you are you talking about like how I present the fees? Or you want me to go over again how, how the difference between like a CPA that does the loss, James, that would be a support ticket. That would be a support ticket on the training links. I don’t know why they should use us well. So yeah, I let them know that we do what’s called complex emissions, in fact. Most of the CPA’s only know how to do loss in revenue. We take it a little bit further. We also do limited commerce or legal legal reasons such as giving a mandated shutdown. So social distancing and supply chain issues, right? Did you know if you had any of those three, you can also qualify in these quarters. In fact, our two top partners trained a session at the AICPA this year. Training ordinary normal CPA’s on how we’re doing this right you can’t find where I’ve trained this in any of the trainings. Michael. I promise you haven’t went through the trainings because it’s every week, every week I talk about this every week. All right. So I let them know that anyways that we offer all meaning that we can call you for additional quarters.

00:18:05 Syd Michael: The credit amount can be a lot more. Now here’s the good news. We actually are going to calculate your credit actually to the exact penny. We use the power of three which is 3 different CPA teams that do the exact calculations and until they meet the exact number, right, until they do the exact get to the exact number, then it doesn’t move forward. That’s how we ensure that you’re getting, that’s how we ensure that you’re getting the best credit. Now here’s the good news. I’m going to send you over. What’s a contract service agreement? I’m going to need you to sign that today in order to get moving forward. And then I go through the fees. Do y’all want to hear how I do the fees or do y’all know how I’ve done the fees? So you understand here’s how I do the fees and I and I let them know this is on the contract service agreement. That way when they get it, they’ll sign it. I got much rather you explain it to them than them to have to read it. Nobody wants to read contracts, right? So I let them know you understand you got three different options. You understand how like personal injury attorneys have where they do what’s called a full contingency. Then I know they charge like 30 to 35 to 40%. We’re much less than that. We’re only 30%. But that’s only if you want to pay completely on the back end. Meaning once IRS sends in the money, our fee is removed out of that money. Now if you want to save a significant amount of money, you might choose to put down a small work order deposit. And then it drops all the way down to 25%. Now these credit submissions we’ve seen in the last 18 months go between 20,000 and $3.3 million. So these people that are getting about millions of dollars, percentages mean a lot to them and therefore they want to save as much as possible.

00:19:53 Syd Michael: They choose like 31% of our clients have chosen to pay upfront and you save almost 50% off that original 30% number I quoted you all the way down to 18%. Now here’s the good news. There’s the three options. I do need you to sign that customer service agreement for us to start moving forward today and to upload your docs. But you don’t have to make a decision until we kept get your credit calculation. But just know that that’s the three that that you’re going to give you right you, you cool them back down. Well, how long is this going to take, Syd? Well, I’m glad you asked that. Good question. It really is hinged on how long it takes you. The quicker you get up the docks, the quicker I can get you in the front of the line and the quicker we can get this processed. Every deal that I see that gets drugged out, it’s because people drag their feet on uploading the documents. Are you sitting in front of the computer? Let’s get that started right now. Are you sitting in front of the computer? Let’s. Let me help you. Whenever you’re ready to do that, call me. Let me white glove you. Right. Always setting up the next appointment, the next talk time, the next reason to talk to him. Two of our CPA’s did the training at the A, I CPA. No, it wasn’t two of our CPA’s. It was Brian and John. Those are partners. Said it was. It was Brian in the CPA. Oh, it was Brian. John was in the audience. Yeah. I ran the call and did as much as I could and I let the CPA fill in when my knowledge dropped off. That’s kind of what I heard was asking about it. Yeah. You know it was me and one of the guys. Sorry. All right. So does that help you a little bit Michael on the he heard me through the wall by the way that’s that’s a loud in. I’ll tell you all a funny funny story only time I’ve almost gotten kicked out of a hotel room before was doing a webinar Brian once.

00:21:41 Syd Michael: All the crazy stuff Uncle Syd’s done in hotel rooms over the years. I get kicked out for doing a webinar, being too loud, but cool. All right, that helps you. Good. Any other questions? I hope I created some questions. Questions are good. If you have questions that I can, I can answer them and help you. We just get loud. You just can’t help you get loud. Hey, Andy. What’s up, buddy? I’m not 100% what you’re asking. If you’re asking, yeah, they can fill it out on our site and we’ll do the calculation when Brian’s going to tell us about the latest, greatest deal. So we’re looking for more examples of churches. Yeah, they’re definitely doing a bunch of churches. Maybe when. Vanessa, are you on here? I’m here, Syd. OK. I know we’re supposed to be getting on case studies, and I just get asked every single week about it. So I didn’t know if we’re putting together some of that stuff or do you know Nicole, Doug, I know this. I know the like.

00:23:32 Syd Michael: You come across half as loud as you really are on our webinar or on radio. So you kind of you got to be pretty loud and pretty excited or you’ll come across unexcited. Nicole, did you Does that mean you don’t know on the case anything or I just reached out to Vanessa. I’ll let you know what she said in a second. OK. Are you back from Orlando? I am. I got back. So you gotta go to Disney World, right? Yes, I did. Was that cool? Was it magical? It was hot. Star Wars was amazing. My grandson loved it. The baby, she liked the Frozen. But we had a good time. Yeah, Really. It was when we went to Disney World. I was six years old, right? And I rode that space Mountain. And when I, I guess my brother and mom were like in the car in front of us are the little you know the on the. And I was in with my dad in the back and when I got off I looked at my mom and dad they said what do you think? What do you think about that? And I said Steven drove it entirely too fast. I truly thought my brother was up there driving that thing. So that’s how magical the mountain could be. That’s awesome. Vanessa said that we have automotive case studies, but that’s the ones that he’s working on right now, OK. We’ll have those out soon. All right. I don’t, I don’t want to name drop somebody. I know it’s not about churches because I don’t want them getting blown up on request. But there there’s there’s people that are focusing strictly on churches. Let’s see, they’re supposed to be Thomas. I want to start announcing those. They’re supposed to be getting me that kind of stuff. But then again, I’m asking, you know, if I get it, I would gladly announce it.

00:25:29 Syd Michael: When I see it, I’ll widely announce it. I agree. I like to hear about big commissions too. Yeah, Doug, there is a guy. If the guy’s on the call. If he says, if you give me permission, I’ll mention your name. And I said, you got a lot of church data. There you go. Hang on a second and let me go back and read this. Any chance we get one of the CPA’s on next week to explain how they use? No, because I don’t want to become the CPA, nor do I want any of y’all to try and start being a CPA because you start down the weeds and you really complicate the process. Just to be honest, completely make it a harder process. You don’t trust me when I say this and I say this with. With kit gloves do not become ACPA because you’re not. Don’t even pretend to know everything. It’s the worst way. And nobody wants to buy from people like that. Straight up. They want to buy from people they trust, but not to know it all. Like, I just can’t. It doesn’t work if it’s not my style, so I can’t train you on how to do it. I tried. I got to stay in my lane on what works for me and has worked for me, right? Yes, I was. Herb. John, I can go over that with you. That’ll help you out. It’s Herb Rawlings. Lauren. If he wanted to reach out, he says okay, He’s done. I don’t know, Herb, how many churches have you done already? I know you’ve done a bunch.

00:27:41 Syd Michael: Several for sure. You said a bunch. Yeah. Well, maybe you can help him. So Herb Rollins is a guy. So you know Lauren Loran. All right. Can you review the history of this program from Congress? So I know in March of 2020, right? Or May of 2020 is when they came out with the CARES Act. And then. You know, you had the option to go with either the PPP or the ERTC. They were first told about ERTC and then the PPP came out weeks later. PPP was so much easier. A lot of people went with it. It also was so wide open and easy. It had a lot of fraudulent issues, right? Which, you know, not here. They’re there. But it’s just the truth. Hang on a second, all right? The other thing is. All right. So they had the PPP or you could go with the ERTC right in. In March of 2021, they came out with American Recovery Plan, which is where they reinstated the ERTC program and that’s when they took away the fourth quarter of 2021. But exciting enough that’s when we realized everybody did the PPP left money on the table. And that’s, I’m just going to go back into my sales pitch and that’s why we’re talking to you today. I want to help you recover that money that you left on the table and get you moving forward and then you go into your pitch. The pitch is the same every time. It’s literally the answer. It’s literally the answer just about every rebuttal or question they have, right? Just leverage the truth, never hide from it.

00:29:36 Syd Michael: Leverage the truth. Never hide from it. When they ask how long this is going to take, let them know that it really hinges on how long it’s how long it takes them to upload their docks. When they ask why is your fees that, let them know One, because we’re only companies in the country that actually doing a full. Deferral, if you choose to, is for to help people that don’t have the option. We want to be able to help everybody Realize that our mission is to help as many entrepreneurs and small businesses in this country to move forward. We didn’t want to leave people out that couldn’t afford to pay that front fees, but we also wanted to give a significant discount for those that wanted to. Again, like I told you we are, we’ve seen credits between 20,000 and 3.3 million. I don’t know where you’re going to fall, but I’ve seen some pretty big credits going out. Once we calculate your credit, hold on one second. Once we calculate your credit, you could make a fully educated decision based on which one of those three programs, which one of those three fee structures we want to go with. The good news is, we’re not asking you for any money up front. We’re going to make sure we get your exact calculation using the power of three. Where we have three different CPA teams go over the credit amount until they exactly equal the exact same number, they don’t move forward. That’s part of our quality control that we personally do in house and that you benefit from. But by us being able to do limited commerce and using loss of revenue we’re able to get the maximum credit amount that the program allows and that’s very important.

00:31:19 Syd Michael: It’s very, very important. A lot of people, there’s a chance to talk about it, right. Go ahead and take the objection off the table. A lot of people use just an ordinary CPA. An ordinary CPA can only look at the quarters that you lost in revenue. They can’t qualify you for all the other quarters that the program actually will actually does allow you to qualify for it. Therefore, I understand a lot of people trust their CPA or maybe you’ve been with their CPA for 20 years and that’s good and dandy, but the CPA just simply doesn’t know. The program well enough to know how to get them qualified for all the quarters. Hopefully this never happens again. I hope we never have to go through a pandemic like this, but good people did the right thing in a bad time and they maintain employees and you deserve and you should get money for that. I wholeheartedly believe that. So let’s make sure that we get you the most credit possible, not just a weak credit, because we’re not going to do this again. This is not going to happen Again. You can’t amend amends. You got one chance of this. I want to make sure you get the maximum credit. Is that fair? Great. Are you sitting in front of the computer? Let me help you. Right. Do we go deeper than? Yes, we do. We do. There’s like 37 different ways to qualify. However, I don’t go too much more than that because I don’t want to complicate the process. I don’t want to complicate the call. You know what I mean? If it is, if the path is clear, the decision is easy, right? I try and simplify everything that I say as much as possible. Why? That way I know they come to the same conclusion every time. If you confuse somebody, what do you think they’re going to say? You think they’re going to say I don’t understand what you’re talking about. I have no clue what you mean. No, they’re going to say great, OK, send me an e-mail. I’ll get back in with you.

00:33:19 Syd Michael: Fuse customers do not buy. That’s a fact. So keep it very, very simple. If you go and puke all your knowledge on top of somebody, you’re going to mess the deal up in a second. Who is honest with you. That’s why. Like sometimes when you do your the greatest pitch you ever thought you had and they look at you like a deer in headlights and say okay, great, we got your number, you got a card. Send me an e-mail when that happens. It’s because you didn’t listen to the customer and you confuse them. I see this happening. Hang on, I see this happening. I see this happening a lot, a lot with digital marketing products when people are selling. Facebook ads and people are selling reputation, marketing, any any of that kind of stuff, right? Any other. I know a lot of us have digital agencies, right? Can you hear me? I took I was answering a text. So I don’t think we lost sound. I think Syd just got quiet for a second trying to multitask. There’s more than 37 ways. Just so you know, Herb, So I threw out a large number just because there’s actually more. So we said 2700 ways or something at one time. I don’t know. Yeah, y’all can go Google yourself to death and research all that God again stuff. I can’t, you know, I try not to even go over that kind of stuff. Right. Thanks, man. All right. Hey, James. What’s up, buddy? Let’s see if we can.

00:35:18 Syd Michael: I see some long questions coming in. Let me try and go over them and answer them quick as I can. I’m not a fast reader, so this is the most current I just found on the Treasury. Yeah, that’s not updated information because it’s not all four quarters of 2021. So I can tell you that’s not true and 28,000 is the wrong number. Kyle, let me try and answer your question real quick. Who wants to do this but keeps thinking won’t qualify because the SBA paycheck and CBA told him he wouldn’t qualify. He didn’t make money. So Kyle like I agree bud 100%. So let me explain this real quick. So I think instead of like trying to over prove that the program is real, I think that’s combative a little bit honestly, right? I think instead of trying to prove that the program is real or or prove that he could qualify, I think I would reframe it and approach him like this just personally and it’s what’s worked for me and doesn’t mean it. It’s the answer to everything, but I would reframe it and say well. The good news is we charge you nothing to figure it out and I know that we have, we have you know, you go back into how you know how we do detailed submissions. We’ll get you Max credit amount right. You’re fully protected with an audit you know audit protection. So if your CPA told you they won’t qualify, they’re probably right. Maybe you didn’t lose revenue.

00:37:24 Syd Michael: But did you have, did you have a government manager to shut down? Did you have supply chain issues? Did you have social distancing or anything like that ever put in place? They will say yes to one of those because everybody did, right? Well, that’s the other ways that we can get you qualified. Here’s the good news. Let my experts look at it because I’m going to be the first. I’m going to tell you I’m not an expert. It’s just too much to know. I’m just never been that smart. But let my experts look at it. It only take us a minute. Let’s submit the deal. Select them. Look at it. You’ll get you an exact qualified qualification. If they come back to you and say you can’t, you’re not qualified. You owe us nothing. But I’ve seen too many cases where people have trusted their CPA’s and we’ve gotten them back a lot of money. Is it worth risking that right now to do something that doesn’t cost any money? Would that be a better approach to kind of frame it that way than to start wanting to go do Google research and become a paralegal? To prove to them that you’re not a scam and this is real, that you can go do your homework. I mean, I’m out on that program. Ask. They have no risk. You’re the expert. You can access them to experts. Cost them nothing. Let’s do business. That’s the way I would frame it. Hope that helps you, Kyle. Bud Clark said he had a preschool in Florida get $1,000,000 after the CPA. Said they didn’t lose enough money and won’t qualify. I’m telling you, we see it all the time. Like we’ve seen a bunch of them. Unfortunately, they’re CPA and listen, you can’t bash their CPA’s because they trust them. Might even be a friend after so many years, right? So you know, being the first one to say listen, I understand.

00:39:17 Syd Michael: He’s probably giving you the best advice to the best of his knowledge, but he’s not giving you all the knowledge. And let me explain. So that way you can make an educated decision. I think when you hear what we’re the way we do things a little different and the way there’s no risk involved, think you’re going to find our way to be better, right? Joseph said he had a client of his had a CPA that declined them and then they got 1.4 million through us. There you go. That’s, this is a great way to say it right here, bud. Well, it says we the CPA was correct back in the beginning, but things have changed. Things have changed, right. All right. So give me a, give me a Roger that if you solve value in what I’m talking about today. Am I beating a dead horse? Hey, Scott Beeler, good to see you buddy. Am I beating a dead horse? Are you picking up some Nuggets? Are you picking up a couple extra words, a couple extra frames, Maybe a different approach, Something else at your that you know that you can add to your to your bag of clubs is what I like to say, right? I always like to pick up an extra, you know, different wedge that I normally wouldn’t use. That might get me a little closer to the hole, right? Cool. I hope so, man, Because I’m not trying to. I’m not trying to offend or hurt anybody. I’m only trying to give you the best way possible. And I’m only trying to tell you what works for me. Because again, like just like with the ERTC, you know our services, if I don’t believe in 1000%, can’t sell it. So I can’t sell you on a way to do something that I don’t know works right. So all I can do is tell you what the heck works for me.

00:41:21 Syd Michael: And the way I kind of approach it, so, right. Has Brian revealed that big Commission obtained this one? No. But it’s a monster. It’s a monster. I don’t want to take his Thunder. I don’t want to take his Thunder from him. But it’s a monster. What would you say to a Doctor Who says he doesn’t want the money? You know, Byron, it’s funny you say this because I’ve actually done some DFY calls. One with a doctor that said he didn’t want the Dang money. Was it your deal? Because that’s exactly what the guy said. The guy legitimately said I don’t need the money. I don’t remember. It was a couple months ago on a DFY call. But no, listen, in this case, the vibe that I got right, the vibe that I got was. Honestly the dude cooked his books a little bit and he wasn’t ready to open up his underwear door and let people dig through it. That’s the truth and Michael, that’s funny you said that because that’s what I said. Wouldn’t you want to give it to charity right. I tried to get in his frame of mind a little bit but anybody says that closed off. I don’t know what are you trying to hide? Right. Said he had a doctor. Exactly like that, right. Something about doctors. I don’t know what my best friend’s at endodontist, so he has a PhD, but he’s different. I don’t know why he’s he’s he’s a little weirder now as we’ve gotten older, just a different guy. It’s funny. And you’re right, obviously the guy doesn’t trust us. So that’s all you can do is try and build trust. If you can build up that trust, then it’ll push forward.

00:43:32 Syd Michael: But it’s funny. Every time I’ve ran into that scenario, it’s been a doctor. So there’s something out there. All right, well, Eric says I’m getting a lot of it. That sounds too good to be true. I can’t really blame them for saying that. Because guess what? When Brian and I first talked about this almost two years ago, guess what the first words that came out of my mouth was? Sounds too good to be true. Same thing I thought. And so when somebody says that what I say, you know, I’m telling the truth. I got, it’s so funny. I said the same thing, but it is, it’s real. And let me explain. So that way you can make an educated decision and take advantage of this opportunity right now. But you’re right. First thing I thought, man, it’s too good to be true. So agree with them, agree with them and then reframe it. Sounds good. Does that make sense? Anything somebody says, any issue somebody says, you should always agree and then reframe. There was a sales trainer named Joe Verdi all through the 80s that was really good, and I took a lot of Nuggets from him. He always says you. He responds with no problem. No matter what the problem they give you. No problem. No problem, right? But if somebody says I don’t need the money, it’s kind of hard to come over on no problem. That is a problem. It’s a problem if you don’t need this money. But listen, there’s a lot of starving kids that do, so let’s do this for charity, Sir. That’s a good rebuttal. I haven’t used it, but that’s a great one.

00:45:27 Syd Michael: Now you’re getting the too good to be true thing a lot. Also you know what’s funny You kind of swing like a pendulum in life. I found you know when people say you know it’s too good to be true? Well not necessarily because some things are true. Same thing with you know you know nothing for free type thing or or there’s no there’s no shortcuts in business or life. Well, bullshit there is. There really truly is. There is shortcuts, if you know right, you’re using the same. Yeah, good response. Awesome. What else we got? We got 10 minutes left. I want to. I want to help as many as I can. So if there’s any other issues, any other objections, any other questions, whatever they are, let me answer them. No, that’s it. All right. Wasn’t it? All right, good, good, Good question. I’m sure everybody’s always wanting to know this, what niches are having large results. I’m seeing more and more churches than before. It seems like right now a lot of child cares are working really well. Car dealers that are in the right size frame, you know, because you got to be careful, a lot of them have. Way more than you know the minimum amount or Max amount of employees. Auto body shops have done pretty well. I’ve seen a lot of lately electrical engineering firm Monster Deal I. actually I picked up one of those out of the high limit blackjack room at the Hard Rock a few weeks ago. Met a guy.

00:47:30 Syd Michael: Owned an engineering firm, electrical contractors. Excuse me, electrical contractor. Are we Dome already? Dome. What is Dome? Oh, yeah. When they’re concerned about giving out confidential information say, hey, I understand and all our portals are actually protected. You don’t have to worry about that. You know. You know somebody who if somebody has that concern. And it and you are combating on some of the pricing stuff or or like some of these companies but you do know they send your information a lot of them sending your information overseas to get calculated and then sent back. So if you’re concerned about you know getting on the dark web it’s not a good idea to be sending overseas that’s for sure right. But it is going to require an accurate information unfortunately some of it is your. Is confidential information. In order to get these credits, I would just hit them head on. Realize like deep down in your heart you should feel like if no matter what excuse or what thing that’s holding them back, if they don’t listen to you, then they got a chance of really, actually, truly getting scammed or getting screwed over. Are going and signing with a company that goes and does calculations and then wants them to sign off on their 9401s and be held accountable for it. Yes. So. All right, All right, Cool. Hey, thanks, everybody. I hope everybody had a good time. Rock’n’roll. I’ll see you next Tuesday. You let us say. See you, Nicole.